Mayers Memorial Hospital Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into Mayers Memorial Hospital in Fall River Mills, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. It includes 3 citations in the state's two most serious classes, class A and class AA.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 2 of 5 stars. The health inspection rating, the most independent of the three categories, is 2 of 5.
- California state citations: 20 on record, including 1 class AA, 2 class A, and 17 class B, with $87,000 in assessed penalties.
- Staffing: 4.97 nursing hours per resident per day; registered nurse turnover 92.9%.
- Most recent standard and complaint inspections: 8 deficiencies cited on August 7, 2025. The most recent inspection since then was on April 1, 2026: 1 deficiency cited in the complaint inspection.
- Federal enforcement: 1 federal fine totaling $62,258 in the reported period.
- Ownership: Mayers Memorial Hospital District, government.
Mayers Memorial Hospital ratings and staffing
Mayers Memorial Hospital is located at 43563 Hwy 299 E in Fall River Mills, Shasta County. It is a government facility operated by Mayers Memorial Hospital District, with 99 certified beds and an average of 69 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For Mayers Memorial Hospital, those scores are: health inspections 2 of 5, staffing 3 of 5, quality measures 2 of 5.
Staffing. Mayers Memorial Hospital reports 4.97 total nursing hours per resident per day, of which 0.57 are registered nurse hours. Over the reporting year, 64.2% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Homes in Shasta County with a higher CMS overall rating
CMS rates each of these homes above Mayers Memorial Hospital on the overall star rating it publishes. The rating is one measure of a facility's record, and each page below carries that home's own inspection findings, staffing hours and citation history.
- Oak River Rehab, Anderson: CMS overall rating 5 of 5
- Copper Ridge Care Center, Redding: CMS overall rating 5 of 5
- Veterans Home Of California - Redding, Redding: CMS overall rating 5 of 5
- Vibra Hospital of Northern California D/P SNF, Redding: CMS overall rating 5 of 5
- Redding Post Acute, Redding: CMS overall rating 4 of 5
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
April 1, 2026, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
- F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. (scope and severity D)
August 7, 2025, standard and complaint inspections
8 deficiencies cited. Surveyors cited the facility for honor the resident's right to be treated with respect and dignity and to retain and use personal possessions, honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely, and prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
- F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (scope and severity E)
- F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (scope and severity E)
- F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. (scope and severity E)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
- F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (scope and severity E)
- F0759Ensure medication error rates are not 5 percent or greater. (scope and severity E)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity E)
- F0880Provide and implement an infection prevention and control program. (scope and severity E)
June 20, 2025, complaint inspection
2 deficiencies cited. Surveyors cited the facility for provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist and ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
May 27, 2025, complaint inspection
3 deficiencies cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody, respond appropriately to all alleged violations, and ensure each resident receives an accurate assessment.
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)
- F0610Respond appropriately to all alleged violations. (scope and severity D)
- F0641Ensure each resident receives an accurate assessment. (scope and severity D)
April 14, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity E)
January 30, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)
October 15, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity E)
September 13, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity E)
May 9, 2024, complaint inspection
6 deficiencies cited. Surveyors cited the facility for have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis, timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities, and develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. (scope and severity F)
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity E)
- F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity E)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity E)
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity D)
December 20, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide and implement an infection prevention and control program.
- F0880Provide and implement an infection prevention and control program. (scope and severity K)
November 2, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
- F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (scope and severity D)
May 5, 2023, standard inspection
10 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances, and protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
- F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (scope and severity D)
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity D)
- F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity D)
- F0677Provide care and assistance to perform activities of daily living for any resident who is unable. (scope and severity D)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
- F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (scope and severity D)
- F0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. (scope and severity D)
- F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (scope and severity D)
Penalties. Over the reported period, Mayers Memorial Hospital received 1 federal fine totaling $62,258 and 2 payment denials. Fines are imposed when a facility is cited for a serious violation or fails to correct a prior deficiency in time.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
State records show 20 citations against Mayers Memorial Hospital between March 24, 2000 and June 18, 2024: 1 class AA, 2 class A, and 17 class B, with $87,000 in assessed penalties. 1 of these actions were connected to a resident's death.
- June 18, 2024, class B, Abuse/Facility Not Self Reported. $2,000 penalty.
- May 31, 2016, class B, Patient Record. $2,000 penalty.
- March 5, 2014, class B, Patient Care. $2,000 penalty.
- October 16, 2012, class B, Patient Care. $1,000 penalty.
- October 18, 2011, class B, Other. $750 penalty.
- February 4, 2010, class AA, Patient Care. $50,000 penalty. Death-related.
- October 21, 2009, class B, Other. $800 penalty.
- September 22, 2009, class B, Other. $2,100 penalty.
- September 22, 2009, class B, Patient Care. $1,000 penalty.
- April 17, 2009, class A, Other. $15,000 penalty.
- December 30, 2008, class B, Patient Rights. $800 penalty.
- December 11, 2008, class B, Other. $800 penalty.
and 8 earlier citations, in the CDPH record linked under Sources.
Across Shasta County's 10 certified facilities, the average is about 18.8 state citations per facility. Mayers Memorial Hospital's 20 is close to that average.
A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.
Other nursing homes in Fall River Mills
Families comparing options in Fall River Mills often look at these facilities as well. Each link opens that facility's full public record:
- Oak River Rehab, 5 stars, 27 state citations (in Shasta County)
- Quartz Hill Post Acute, 3 stars, 27 state citations (in Shasta County)
- Marquis Care at Shasta, 2 stars, 25 state citations (in Shasta County)
- Copper Ridge Care Center, 5 stars, 17 state citations (in Shasta County)
See every facility in the Shasta County nursing home directory.
Other nursing homes in Shasta County
These are other nursing homes in Shasta County, listed by how close each home's ZIP code is to the ZIP code for Mayers Memorial Hospital. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- Oak River Rehab, Anderson
- Quartz Hill Post Acute, Redding
- Copper Ridge Care Center, Redding
- Crestwood Wellness and Recovery Center, Redding
- Marquis Care at Shasta, Redding
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Mayers Memorial Hospital, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Shasta County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Shasta County's ombudsman program can be reached at (530) 229-1435. This is often the fastest first step when the issue is care quality rather than an emergency.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Mayers Memorial Hospital is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in Shasta County
If a loved one was harmed at Mayers Memorial Hospital, these pages explain how Shasta County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- Shasta County bedsore lawyer
- Shasta County nursing home neglect lawyer
- Shasta County nursing home fall lawyer
- Shasta County nursing home wrongful death lawyer
You can also compare every home in the Shasta County nursing home directory.
Are There Lawsuits Against Mayers Memorial Hospital?
This page reports federal and state inspection, complaint and enforcement records for Mayers Memorial Hospital. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Shasta County are searchable through the Shasta County Superior Court's online case records. If your family member was injured at Mayers Memorial Hospital, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is Mayers Memorial Hospital a good nursing home?
- CMS gives Mayers Memorial Hospital an overall rating of 2 of 5 stars, with a health inspection rating of 2 of 5 based on in-person state surveys. California has issued 20 state citations against the facility, including 3 in the state's two most serious classes, class A and class AA. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at Mayers Memorial Hospital?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Shasta County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has Mayers Memorial Hospital been fined or cited for serious violations?
- Public records show 1 federal fine totaling $62,258 and 20 California state citations with $87,000 in state penalties, including 1 class AA citation.
- How many state citations does Mayers Memorial Hospital have?
- The California Department of Public Health has issued 20 citations against Mayers Memorial Hospital in Fall River Mills between March 24, 2000 and June 18, 2024: 1 class AA, 2 class A, and 17 class B, with $87,000 in assessed penalties.
- How do I report a problem at Mayers Memorial Hospital?
- File a complaint with CDPH through its Cal Health Find system, or contact the Shasta County Long-Term Care Ombudsman at (530) 229-1435. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at Mayers Memorial Hospital, talk to our Shasta County nursing home abuse lawyers. We handle cases in Fall River Mills and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: Mayers Memorial Hospital provider record, CCN 056416. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: Mayers Memorial Hospital state license record, FACID 230000187, license 230000021.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Mayers Memorial Hospital in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Mayers Memorial Hospital, and neither the facility nor any government agency endorses this page.