Quick answer: Nursing home neglect in Shasta County is the failure to provide the care a resident needs to stay safe: repositioning, feeding, hydration, hygiene, supervision, and medical care. Under California's Elder Abuse Act (Welfare and Institutions Code 15610.57), serious neglect can carry attorney's fees and enhanced damages. Document what you see, request the chart, and call (888) 999-0169 or send us a message for a free review. Shasta County has ten nursing homes; two rate one or two stars overall, and one displays the CMS abuse icon. Neglect is usually what those numbers describe at the bedside.
If your loved one was neglected in a Redding or Anderson nursing home, you may have a claim under California's Elder Abuse Act. Call (888) 999-0169 for a free, confidential case review. We spent years defending nursing homes, so we know exactly how these cases are fought, and you pay nothing unless we win.
Nursing home records in Shasta County
Shasta County has 10 federally certified nursing facilities with 1,055 licensed beds. Since 1997, state inspectors have issued 188 citations against Shasta County facilities, including 3 class AA citations and 14 class A citations. Facilities in the county have been assessed $464,120 in state penalties over that period.
A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result.
5 of those enforcement actions were connected to a resident's death.
One Shasta County facility currently carries the federal abuse warning icon.
The county's facilities average 3.8 of 5 stars on the federal rating system. 2 of 10 facilities hold a 1 or 2 star overall rating.
Shasta County facilities have been assessed $70,536 in federal fines.
The most cited nursing homes in Shasta County
- River Valley Healthcare & Wellness Centre, LP (34 citations)
- Oak River Rehab (27 citations)
- Quartz Hill Post Acute (27 citations)
See every facility in the county, with its full record, in the nursing home directory.
Citation data covers July 1, 1997 through June 30, 2024. Ratings and fines are current as of the CMS processing date shown above.
What the record shows across Shasta County
Neglect surfaces as the specific injuries we handle: bedsores, falls and fractures, dehydration and malnutrition, sepsis and infections, medication errors, and wandering and elopement.
In the CMS data, these are the county's nursing homes with the lowest overall CMS ratings. Mayers Memorial Hospital in Fall River Mills holds a 2 star overall rating and a 2 star health inspection rating, with a 3 star staffing rating. It carries 4.97 nursing hours per resident per day and $62,258 in federal fines across 1 federal penalty as well. CMS gives Marquis Care at Shasta in Redding a 2 star overall rating and a 2 star health inspection rating, with a 3 star staffing rating. It carries 4.58 nursing hours per resident per day as well. In Redding, Crestwood Wellness and Recovery Center holds a 3 star overall rating and a 2 star health inspection rating, with a 2 star staffing rating. It carries 2.47 nursing hours per resident per day and the federal abuse warning icon as well. Across the county, 2 of 10 homes hold a 1 or 2 star overall rating.
Those are the homes worth scrutiny for any family with a loved one there.
Review any home's full record in our Shasta County nursing home directory. For how California defines and proves neglect, see our California nursing home neglect page.
How Shasta County families can respond
Write down what you see, with dates and photos, and request the complete chart in writing, including care plans, weight logs, intake records, and repositioning sheets. File a complaint with the California Department of Public Health through Cal Health Find, or contact the Shasta County Long-Term Care Ombudsman (The Senior Source) at (530) 229-1435, or the state crisis line at (800) 231-4024 after hours. If your loved one is in immediate danger, contact Shasta County Adult Protective Services or call 911. Our full guide is here: how to report nursing home abuse in California.
The sooner the records are preserved, the stronger the case. Call (888) 999-0169 for a free consultation.
Why work with us
Michael Young and Thomas Wallin spent years defending nursing homes before switching sides. They have since recovered millions of dollars for families in elder abuse cases across California. We know how understaffing hides in a chart that says "care provided" on a shift with no one to provide it, and how a very low staffing number or an abuse-icon flag exposes a problem that predates any one family's harm. As Shasta County nursing home abuse lawyers, we handle neglect cases across Redding, Anderson, and the county and throughout California.
Talk to a Shasta County nursing home neglect lawyer today
Call (888) 999-0169 or send us a message for a free case evaluation. We serve families throughout Shasta County and all of California, and you pay nothing unless we win.
Sources and authoritative references
- CMS Care Compare, the federal nursing home rating and inspection database: https://www.medicare.gov/care-compare/
- California Department of Public Health, Cal Health Find, to look up a facility or file a complaint: https://calhealthfind.cdph.ca.gov/
- California Elder Abuse and Dependent Adult Civil Protection Act, Welfare and Institutions Code section 15600: https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=WIC§ionNum=15600.
- Neglect defined under California law, Welfare and Institutions Code section 15610.57: https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=WIC§ionNum=15610.57.
Frequently asked questions
What counts as nursing home neglect in California?
Neglect is the failure to provide the care a resident needs to stay safe and healthy: repositioning, feeding, hydration, hygiene, mobility, supervision, and medical care. Under California's Elder Abuse Act, serious neglect can carry attorney's fees and enhanced damages where it was reckless.
What should I do first if I suspect neglect?
Document what you see, request the chart in writing, and get an independent medical evaluation. Then talk to a lawyer, because the records that prove neglect are easiest to obtain early.
How many nursing homes are in Shasta County?
Shasta County has 10 federally certified nursing facilities with 1,055 licensed beds. Every one of them is listed in our Shasta County nursing home directory with its ratings, staffing, citations and fines.
Do Shasta County nursing homes have citations for neglect?
State inspectors have issued 188 citations against Shasta County nursing homes since 1997, across the full range of care failures rather than any single one. We do not publish a citation count by injury type, because the state does not categorize them that way. Check the specific home's own record instead. Every one of them is listed in our Shasta County nursing home directory with its ratings, staffing, citations and fines.
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Disclaimer: facility ratings, staffing figures, fines, and the CMS abuse icon above are drawn from public CMS data (medicare.gov) as of the August 2026 processing date and are reported as published. They may not reflect the most current findings, and inclusion of any facility is not an allegation of wrongdoing. Past results do not guarantee a similar outcome in any future case. This page is attorney advertising and not legal advice.