Copper Ridge Care Center Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into Copper Ridge Care Center in Redding, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. Federal and state inspectors publish what they find.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 5 of 5 stars. The health inspection rating, the most independent of the three categories, is 5 of 5.
- California state citations: 17 on record, including 17 class B, with $16,880 in assessed penalties.
- Staffing: 4.29 nursing hours per resident per day; registered nurse turnover 27.3%.
- Most recent standard inspection: 2 deficiencies cited on December 5, 2025.
- Federal enforcement: no federal fines on record in the reported period.
- Ownership: Applewood Operating Company LLC, for-profit, part of Pacs Group (274 facilities nationally).
Copper Ridge Care Center ratings and staffing
Copper Ridge Care Center is located at 201 Hartnell Avenue in Redding, Shasta County. It is a for-profit facility operated by Applewood Operating Company LLC, part of Pacs Group, with 125 certified beds and an average of 119.8 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For Copper Ridge Care Center, those scores are: health inspections 5 of 5, staffing 3 of 5, quality measures 5 of 5.
Staffing. Copper Ridge Care Center reports 4.29 total nursing hours per resident per day, of which 0.45 are registered nurse hours. Over the reporting year, 40.6% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
December 5, 2025, standard inspection
2 deficiencies cited. Surveyors cited the facility for ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason and provide special eating equipment and utensils for residents who need them and appropriate assistance.
- F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (scope and severity D)
- F0810Provide special eating equipment and utensils for residents who need them and appropriate assistance. (scope and severity D)
November 19, 2025, complaint inspection
3 deficiencies cited. Surveyors cited the facility for develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured, ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being, and ensure that residents are free from significant medication errors.
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
- F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (scope and severity D)
- F0760Ensure that residents are free from significant medication errors. (scope and severity D)
June 12, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide for the safe, appropriate administration of iv fluids for a resident when needed.
- F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed. (scope and severity D)
December 13, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure that residents are free from significant medication errors.
- F0760Ensure that residents are free from significant medication errors. (scope and severity G)
October 31, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
September 26, 2024, standard inspection
1 deficiency cited. Surveyors cited the facility for ensure each resident receives an accurate assessment.
- F0641Ensure each resident receives an accurate assessment. (scope and severity D)
August 22, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide and implement an infection prevention and control program.
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
May 31, 2024, complaint inspection
3 deficiencies cited. Surveyors cited the facility for allow resident to participate in the development and implementation of his or her person-centered plan of care, procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, and employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
- F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care. (scope and severity D)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity D)
- F0840Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. (scope and severity D)
February 17, 2022, standard inspection
3 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, provide and implement an infection prevention and control program, and provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
- F0880Provide and implement an infection prevention and control program. (scope and severity E)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
Penalties. CMS records show no federal fines for Copper Ridge Care Center in the reported period.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
State records show 17 citations against Copper Ridge Care Center between February 27, 2001 and March 16, 2012: 17 class B, with $16,880 in assessed penalties.
- March 16, 2012, class B, Patient Care. $650 penalty. Appealed.
- December 2, 2010, class B, Administration. $900 penalty.
- December 16, 2009, class B, Other. $300 penalty.
- April 2, 2009, class B, Other. $750 penalty.
- October 18, 2007, class B, Patient Care. $1,000 penalty.
- October 18, 2007, class B, Other. $3,000 penalty.
- October 18, 2007, class B, Other. $800 penalty.
- March 29, 2007, class B, Other. $1,000 penalty.
- March 29, 2007, class B, Patient Care. $1,000 penalty.
- March 14, 2007, class B, Patient Care. $1,000 penalty.
- April 28, 2006, class B, Staffing. $1,000 penalty.
- April 28, 2006, class B, Staffing. $1,000 penalty.
and 5 earlier citations, in the CDPH record linked under Sources.
Across Shasta County's 10 certified facilities, the average is about 18.8 state citations per facility. Copper Ridge Care Center's 17 is close to that average.
A citation marked "Appealed." is under appeal, so it is not a final determination. A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.
Other nursing homes in Redding
Families comparing options in Redding often look at these facilities as well. Each link opens that facility's full public record:
- Marquis Care at Shasta, 2 stars, 25 state citations
- Quartz Hill Post Acute, 3 stars, 27 state citations
- River Valley Healthcare & Wellness Centre, LP, 4 stars, 34 state citations
- Crestwood Wellness and Recovery Center, 3 stars, 7 state citations
- Redding Post Acute, 4 stars, 19 state citations
See every facility in the Shasta County nursing home directory.
Other nursing homes in Shasta County
These are other nursing homes in Shasta County, listed by how close each home's ZIP code is to the ZIP code for Copper Ridge Care Center. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- Crestwood Wellness and Recovery Center, Redding
- Marquis Care at Shasta, Redding
- Veterans Home Of California - Redding, Redding
- Quartz Hill Post Acute, Redding
- Redding Post Acute, Redding
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Copper Ridge Care Center, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Shasta County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Shasta County's ombudsman program can be reached at (530) 229-1435. This is often the fastest first step when the issue is care quality rather than an emergency.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Copper Ridge Care Center is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in Shasta County
If a loved one was harmed at Copper Ridge Care Center, these pages explain how Shasta County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- Shasta County bedsore lawyer
- Shasta County nursing home neglect lawyer
- Shasta County nursing home fall lawyer
- Shasta County nursing home wrongful death lawyer
You can also compare every home in the Shasta County nursing home directory.
Are There Lawsuits Against Copper Ridge Care Center?
This page reports federal and state inspection, complaint and enforcement records for Copper Ridge Care Center. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Shasta County are searchable through the Shasta County Superior Court's online case records. If your family member was injured at Copper Ridge Care Center, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is Copper Ridge Care Center a good nursing home?
- CMS gives Copper Ridge Care Center an overall rating of 5 of 5 stars, with a health inspection rating of 5 of 5 based on in-person state surveys. California has issued 17 state citations against the facility. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at Copper Ridge Care Center?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Shasta County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has Copper Ridge Care Center been fined or cited for serious violations?
- Public records show 17 California state citations with $16,880 in state penalties.
- How many state citations does Copper Ridge Care Center have?
- The California Department of Public Health has issued 17 citations against Copper Ridge Care Center in Redding between February 27, 2001 and March 16, 2012: 17 class B, with $16,880 in assessed penalties.
- How do I report a problem at Copper Ridge Care Center?
- File a complaint with CDPH through its Cal Health Find system, or contact the Shasta County Long-Term Care Ombudsman at (530) 229-1435. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at Copper Ridge Care Center, talk to our Shasta County nursing home abuse lawyers. We handle cases in Redding and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: Copper Ridge Care Center provider record, CCN 555316. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: Copper Ridge Care Center state license record, FACID 230000351, license 230000165.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Copper Ridge Care Center in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Copper Ridge Care Center, and neither the facility nor any government agency endorses this page.