Veterans Home Of California - Redding Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into Veterans Home Of California - Redding in Redding, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. It includes 2 citations in the state's two most serious classes, class A and class AA.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 5 of 5 stars. The health inspection rating, the most independent of the three categories, is 4 of 5.
- California state citations: 5 on record, including 1 class AA, 1 class A, and 3 class B, with $104,000 in assessed penalties.
- Staffing: 5.92 nursing hours per resident per day; registered nurse turnover 28.6%.
- Most recent standard inspection: 4 deficiencies cited on April 23, 2026.
- Federal enforcement: 1 federal fine totaling $8,278 in the reported period.
- Ownership: Department of Veterans Affairs of the State of California, government.
Veterans Home Of California - Redding ratings and staffing
Veterans Home Of California - Redding is located at 3400 Knighton Road in Redding, Shasta County. It is a government facility operated by Department of Veterans Affairs of the State of California, with 60 certified beds and an average of 39.9 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For Veterans Home Of California - Redding, those scores are: health inspections 4 of 5, staffing 5 of 5, quality measures 5 of 5.
Staffing. Veterans Home Of California - Redding reports 5.92 total nursing hours per resident per day, of which 2.33 are registered nurse hours. Over the reporting year, 38.9% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
April 23, 2026, standard inspection
4 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, provide care and assistance to perform activities of daily living for any resident who is unable, and ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
- F0677Provide care and assistance to perform activities of daily living for any resident who is unable. (scope and severity D)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity D)
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
August 20, 2025, complaint inspection
2 deficiencies cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents and provide safe, appropriate pain management for a resident who requires such services.
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity G)
- F0697Provide safe, appropriate pain management for a resident who requires such services. (scope and severity E)
April 10, 2025, standard inspection
6 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist, and implement gradual dose reductions(gdr) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and prn orders for psychotropic medications are only used when the medication is necessary and prn use is limited.
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
- F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (scope and severity D)
- F0759Ensure medication error rates are not 5 percent or greater. (scope and severity D)
- F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (scope and severity D)
- F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity D)
September 18, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for keep residents' personal and medical records private and confidential.
- F0583Keep residents' personal and medical records private and confidential. (scope and severity D)
April 25, 2024, standard inspection
5 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, dispose of garbage and refuse properly, and ensure medication error rates are not 5 percent or greater.
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
- F0814Dispose of garbage and refuse properly. (scope and severity F)
- F0759Ensure medication error rates are not 5 percent or greater. (scope and severity E)
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
January 3, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)
September 28, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for respond appropriately to all alleged violations.
- F0610Respond appropriately to all alleged violations. (scope and severity D)
September 8, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity E)
Penalties. Over the reported period, Veterans Home Of California - Redding received 1 federal fine totaling $8,278. Fines are imposed when a facility is cited for a serious violation or fails to correct a prior deficiency in time.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
State records show 5 citations against Veterans Home Of California - Redding between June 2, 2016 and December 28, 2021: 1 class AA, 1 class A, and 3 class B, with $104,000 in assessed penalties. 1 of these actions were connected to a resident's death.
- December 28, 2021, class AA, Patient Care. $80,000 penalty. Death-related.
- September 4, 2019, class B, Patient Rights. $1,000 penalty.
- November 21, 2017, class A, Patient Rights. $20,000 penalty.
- June 22, 2017, class B, Patient Care. $1,000 penalty.
- June 2, 2016, class B, Other. $2,000 penalty.
Across Shasta County's 10 certified facilities, the average is about 18.8 state citations per facility. Veterans Home Of California - Redding's 5 is below that average.
A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.
Other nursing homes in Redding
Families comparing options in Redding often look at these facilities as well. Each link opens that facility's full public record:
- Marquis Care at Shasta, 2 stars, 25 state citations
- Copper Ridge Care Center, 5 stars, 17 state citations
- Quartz Hill Post Acute, 3 stars, 27 state citations
- River Valley Healthcare & Wellness Centre, LP, 4 stars, 34 state citations
- Crestwood Wellness and Recovery Center, 3 stars, 7 state citations
See every facility in the Shasta County nursing home directory.
Other nursing homes in Shasta County
These are other nursing homes in Shasta County, listed by how close each home's ZIP code is to the ZIP code for Veterans Home Of California - Redding. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- Copper Ridge Care Center, Redding
- Crestwood Wellness and Recovery Center, Redding
- Marquis Care at Shasta, Redding
- Quartz Hill Post Acute, Redding
- Redding Post Acute, Redding
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Veterans Home Of California - Redding, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Shasta County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Shasta County's ombudsman program can be reached at (530) 229-1435. This is often the fastest first step when the issue is care quality rather than an emergency.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Veterans Home Of California - Redding is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in Shasta County
If a loved one was harmed at Veterans Home Of California - Redding, these pages explain how Shasta County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- Shasta County bedsore lawyer
- Shasta County nursing home neglect lawyer
- Shasta County nursing home fall lawyer
- Shasta County nursing home wrongful death lawyer
You can also compare every home in the Shasta County nursing home directory.
Are There Lawsuits Against Veterans Home Of California - Redding?
This page reports federal and state inspection, complaint and enforcement records for Veterans Home Of California - Redding. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Shasta County are searchable through the Shasta County Superior Court's online case records. If your family member was injured at Veterans Home Of California - Redding, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is Veterans Home Of California - Redding a good nursing home?
- CMS gives Veterans Home Of California - Redding an overall rating of 5 of 5 stars, with a health inspection rating of 4 of 5 based on in-person state surveys. California has issued 5 state citations against the facility, including 2 in the state's two most serious classes, class A and class AA. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at Veterans Home Of California - Redding?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Shasta County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has Veterans Home Of California - Redding been fined or cited for serious violations?
- Public records show 1 federal fine totaling $8,278 and 5 California state citations with $104,000 in state penalties, including 1 class AA citation.
- How many state citations does Veterans Home Of California - Redding have?
- The California Department of Public Health has issued 5 citations against Veterans Home Of California - Redding in Redding between June 2, 2016 and December 28, 2021: 1 class AA, 1 class A, and 3 class B, with $104,000 in assessed penalties.
- How do I report a problem at Veterans Home Of California - Redding?
- File a complaint with CDPH through its Cal Health Find system, or contact the Shasta County Long-Term Care Ombudsman at (530) 229-1435. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at Veterans Home Of California - Redding, talk to our Shasta County nursing home abuse lawyers. We handle cases in Redding and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: Veterans Home Of California - Redding provider record, CCN 555891. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: Veterans Home Of California - Redding state license record, FACID 630014895, license 550002715.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Veterans Home Of California - Redding in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Veterans Home Of California - Redding, and neither the facility nor any government agency endorses this page.