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Alameda County

Bethesda Home Complaints, Violations and Inspection Records

Reviewed by Thomas Wallin, Young & Wallin

Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024.

What the public record shows

If you are looking into Bethesda Home in Hayward, the public record is short, and that is worth knowing too. Here is what federal and state inspectors have published.

CMS overall rating 3 of 5 Health inspections 4 of 5
Nursing hours per resident per day not reported
California state citations 0 None on record
Federal fines $0 No federal fines on record
CMS overall rating
CMS overall rating: 3 out of 5 stars.

Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:

  • CMS overall rating: 3 of 5 stars. The health inspection rating, the most independent of the three categories, is 4 of 5.
  • California state citations: 0 on record. No state citations in the reviewed period.
  • Staffing: not reported nursing hours per resident per day. Registered nurse turnover not reported.
  • Most recent standard inspection: 7 deficiencies cited on October 25, 2024.
  • Federal enforcement: no federal fines on record in the reported period.
  • Ownership: Christian Retirement Center of Northern California, non-profit.
Entrance of a California skilled nursing facility on a clear morning. Illustration on the page for Bethesda Home in Hayward, California.
Illustration. Not a photograph of Bethesda Home.

Bethesda Home ratings and staffing

Bethesda Home is located at 22427 Montgomery Street in Hayward, Alameda County. It is a non-profit facility operated by Christian Retirement Center of Northern California, with 40 certified beds and an average of 1 resident a day. It accepts Medicare and Medicaid.

CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:

  • Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
  • Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
  • Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.

For Bethesda Home, those scores are: health inspections 4 of 5, staffing 1 of 5, quality measures 4 of 5.

Staffing. Bethesda Home reports no total nursing hours per resident per day in the current federal data. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.

How this home compares in the public record

CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.

CMS overall rating 3 of 5 Alameda County average 3.78 of 5 across 69 rated homes. California average 3.16 of 5 across 1,154 rated homes
Nursing hours per resident per day not reported Alameda County average 4.37. California average 4.52
Federal fines $0 Alameda County average $13,916 per home. California average $24,666 per home

These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.

Homes in Alameda County with a higher CMS overall rating

CMS rates each of these homes above Bethesda Home on the overall star rating it publishes. The rating is one measure of a facility's record, and each page below carries that home's own inspection findings, staffing hours and citation history.

These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.

Federal inspection findings and penalties

Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.

October 25, 2024, standard inspection

7 deficiencies cited. Surveyors cited the facility for have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis, observe each nurse aide's job performance and give regular training, and provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. (scope and severity E)
  • F0730Observe each nurse aide's job performance and give regular training. (scope and severity E)
  • F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
  • F0759Ensure medication error rates are not 5 percent or greater. (scope and severity E)
  • F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (scope and severity E)
  • F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
  • F0880Provide and implement an infection prevention and control program. (scope and severity E)

November 2, 2023, standard inspection

4 deficiencies cited. Surveyors cited the facility for employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician, ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs, and provide and implement an infection prevention and control program.

  • F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (scope and severity F)
  • F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. (scope and severity F)
  • F0880Provide and implement an infection prevention and control program. (scope and severity F)
  • F0883Develop and implement policies and procedures for flu and pneumonia vaccinations. (scope and severity E)

October 21, 2022, standard inspection

9 deficiencies cited. Surveyors cited the facility for keep residents' personal and medical records private and confidential, employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician, and provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

  • F0583Keep residents' personal and medical records private and confidential. (scope and severity F)
  • F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (scope and severity F)
  • F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (scope and severity F)
  • F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
  • F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity E)
  • F0880Provide and implement an infection prevention and control program. (scope and severity E)
  • F0677Provide care and assistance to perform activities of daily living for any resident who is unable. (scope and severity D)
  • F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
  • F0888Ensure staff are vaccinated for COVID-19 (scope and severity D)

Penalties. CMS records show no federal fines for Bethesda Home in the reported period.

California state citations

California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.

CDPH records show no state citations for Bethesda Home in the reviewed period. This facility could not be matched to a state license record; check the CDPH link under Sources for the current file.

Other nursing homes in Hayward

Families comparing options in Hayward often look at these facilities as well. Each link opens that facility's full public record:

See every facility in the Alameda County nursing home directory.

Other nursing homes in Alameda County

These are other nursing homes in Alameda County, listed by how close each home's ZIP code is to the ZIP code for Bethesda Home. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.

This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.

Couple reading a nursing home inspection report together at home. Illustration on the page for Bethesda Home in Hayward, California.
Couple reading a nursing home inspection report together at home

What to do if you are worried about care at this facility

You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Bethesda Home, you can take these steps:

Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.

File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Alameda County licensing district office.

Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Alameda County's ombudsman program can be reached at (510) 638-6878. This is often the fastest first step when the issue is care quality rather than an emergency.

For the full walkthrough, see How to report nursing home abuse in California.

Injuries that most often signal neglect

The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Bethesda Home is a reason to ask what the facility's own records show:

Nursing home abuse claims in Alameda County

If a loved one was harmed at Bethesda Home, these pages explain how Alameda County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:

You can also compare every home in the Alameda County nursing home directory.

Are There Lawsuits Against Bethesda Home?

This page reports federal and state inspection, complaint and enforcement records for Bethesda Home. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Alameda County are searchable through the Alameda County Superior Court's online case records. If your family member was injured at Bethesda Home, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.

Family touring a California nursing home and asking staff questions. Illustration on the page for Bethesda Home in Hayward, California.
Family touring a California nursing home and asking staff questions

Frequently asked questions

Is Bethesda Home a good nursing home?
CMS gives Bethesda Home an overall rating of 3 of 5 stars, with a health inspection rating of 4 of 5 based on in-person state surveys. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
What should I do if my loved one was injured at Bethesda Home?
Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Alameda County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
Has Bethesda Home been fined or cited for serious violations?
Public CMS records show no federal fines and CDPH records show no state citations for Bethesda Home in the reviewed periods.
How many state citations does Bethesda Home have?
CDPH records show no state citations against Bethesda Home for the period not reported.
How do I report a problem at Bethesda Home?
File a complaint with CDPH through its Cal Health Find system, or contact the Alameda County Long-Term Care Ombudsman at (510) 638-6878. In an emergency, call Adult Protective Services or 911.

If your loved one was harmed

We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).

If your loved one was harmed at Bethesda Home, talk to our Alameda County nursing home abuse lawyers. We handle cases in Hayward and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.

Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.

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Sources

  • Centers for Medicare & Medicaid Services, Care Compare: Bethesda Home provider record, CCN 056370. Ratings, staffing, and federal deficiency data processed August 1, 2026.
  • CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
  • California Department of Public Health, Cal Health Find (search by facility name).
  • California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data).

Disclaimer

The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Bethesda Home in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Bethesda Home, and neither the facility nor any government agency endorses this page.

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