Westwood Post Acute Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into Westwood Post Acute in San Jose, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. It includes 2 citations in the state's two most serious classes, class A and class AA.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 2 of 5 stars. The health inspection rating, the most independent of the three categories, is 1 of 5.
- California state citations: 46 on record, including 2 class A and 44 class B, with $91,271 in assessed penalties.
- Staffing: 4.44 nursing hours per resident per day; registered nurse turnover 48.9%.
- Most recent standard and complaint inspections: 19 deficiencies cited on April 18, 2025. The most recent inspection since then was on June 10, 2026: 1 deficiency cited in the complaint inspection.
- Federal enforcement: 2 federal fines totaling $31,936 in the reported period.
- Ownership: Glacier Bay Holdings LLC, for-profit, part of Links Healthcare Group (32 facilities nationally).
Westwood Post Acute ratings and staffing
Westwood Post Acute is located at 1601 Petersen Avenue in San Jose, Santa Clara County. It is a for-profit facility operated by Glacier Bay Holdings LLC, part of Links Healthcare Group, with 258 certified beds and an average of 248.5 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For Westwood Post Acute, those scores are: health inspections 1 of 5, staffing 3 of 5, quality measures 5 of 5.
Staffing. Westwood Post Acute reports 4.44 total nursing hours per resident per day, of which 0.78 are registered nurse hours. Over the reporting year, 45.8% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Homes in Santa Clara County with a higher CMS overall rating
CMS rates each of these homes above Westwood Post Acute on the overall star rating it publishes. The rating is one measure of a facility's record, and each page below carries that home's own inspection findings, staffing hours and citation history.
- O'connor Hospital D/P SNF, San Jose: CMS overall rating 5 of 5
- The Ridge Post Acute, San Jose: CMS overall rating 5 of 5
- Lincoln Glen Skilled Nursing, San Jose: CMS overall rating 5 of 5
- Plum Tree Care Center, San Jose: CMS overall rating 5 of 5
- Creekside Post-Acute, San Jose: CMS overall rating 5 of 5
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
June 10, 2026, complaint inspection
1 deficiency cited. Surveyors cited the facility for timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity D)
May 29, 2026, complaint inspection
2 deficiencies cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody and timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity D)
May 19, 2026, complaint inspection
1 deficiency cited. Surveyors cited the facility for allow resident to participate in the development and implementation of his or her person-centered plan of care.
- F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care. (scope and severity D)
May 15, 2026, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity G)
May 14, 2026, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
May 8, 2026, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
April 22, 2026, complaint inspection
2 deficiencies cited. Surveyors cited the facility for provide care and assistance to perform activities of daily living for any resident who is unable and provide and implement an infection prevention and control program.
- F0677Provide care and assistance to perform activities of daily living for any resident who is unable. (scope and severity D)
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
April 21, 2026, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity G)
March 26, 2026, complaint inspection
1 deficiency cited. Surveyors cited the facility for develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
August 19, 2025, complaint inspection
2 deficiencies cited. Surveyors cited the facility for reasonably accommodate the needs and preferences of each resident and provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.
- F0558Reasonably accommodate the needs and preferences of each resident. (scope and severity D)
- F0826Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor. (scope and severity D)
July 9, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity D)
April 18, 2025, standard and complaint inspections
19 deficiencies cited. Surveyors cited the facility for provide and implement an infection prevention and control program, honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights, and protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F0880Provide and implement an infection prevention and control program. (scope and severity F)
- F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity E)
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity E)
- F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (scope and severity E)
- F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing. (scope and severity E)
- F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity E)
- F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (scope and severity E)
- F0732Post nurse staffing information every day. (scope and severity E)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
- F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (scope and severity E)
- F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. (scope and severity E)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
- F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity E)
- F0583Keep residents' personal and medical records private and confidential. (scope and severity D)
- F0645PASARR screening for Mental disorders or Intellectual Disabilities (scope and severity D)
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
- F0687Provide appropriate foot care. (scope and severity D)
- F0757Ensure each resident’s drug regimen must be free from unnecessary drugs. (scope and severity D)
January 21, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for prepare residents for a safe transfer or discharge from the nursing home.
- F0624Prepare residents for a safe transfer or discharge from the nursing home. (scope and severity D)
December 23, 2024, complaint inspection
2 deficiencies cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals and provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
June 11, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity D)
May 13, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity D)
April 29, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure services provided by the nursing facility meet professional standards of quality.
- F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity D)
February 27, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
- F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (scope and severity D)
January 31, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
- F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (scope and severity E)
November 21, 2023, standard and complaint inspections
30 deficiencies cited. Surveyors cited the facility for try different approaches before using a bed rail. if a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) correctly install and maintain the bed rail, provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs, and provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
- F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. (scope and severity F)
- F0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. (scope and severity F)
- F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (scope and severity F)
- F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (scope and severity F)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
- F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors. (scope and severity F)
- F0880Provide and implement an infection prevention and control program. (scope and severity F)
- F0908Keep all essential equipment working safely. (scope and severity F)
- F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (scope and severity F)
- F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (scope and severity E)
- F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity E)
- F0692Provide enough food/fluids to maintain a resident's health. (scope and severity E)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity E)
- F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity D)
- F0638Assure that each resident’s assessment is updated at least once every 3 months. (scope and severity D)
- F0641Ensure each resident receives an accurate assessment. (scope and severity D)
- F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. (scope and severity D)
- F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (scope and severity D)
- F0679Provide activities to meet all resident's needs. (scope and severity D)
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
- F0685Assist a resident in gaining access to vision and hearing services. (scope and severity D)
- F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (scope and severity D)
- F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (scope and severity D)
- F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
- F0698Provide safe, appropriate dialysis care/services for a resident who requires such services. (scope and severity D)
- F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (scope and severity D)
- F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (scope and severity D)
- F0759Ensure medication error rates are not 5 percent or greater. (scope and severity D)
- F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. (scope and severity D)
November 6, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure services provided by the nursing facility meet professional standards of quality.
- F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity D)
October 27, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
October 16, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure services provided by the nursing facility meet professional standards of quality.
- F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity E)
September 29, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity E)
September 6, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing. (scope and severity E)
April 26, 2021, standard inspection
16 deficiencies cited. Surveyors cited the facility for ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs, provide and implement an infection prevention and control program, and honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity F)
- F0880Provide and implement an infection prevention and control program. (scope and severity F)
- F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity E)
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity E)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
- F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (scope and severity E)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
- F0814Dispose of garbage and refuse properly. (scope and severity E)
- F0558Reasonably accommodate the needs and preferences of each resident. (scope and severity D)
- F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. (scope and severity D)
- F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft. (scope and severity D)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
- F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
- F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (scope and severity D)
- F0759Ensure medication error rates are not 5 percent or greater. (scope and severity D)
- F0908Keep all essential equipment working safely. (scope and severity D)
Penalties. Over the reported period, Westwood Post Acute received 2 federal fines totaling $31,936. Fines are imposed when a facility is cited for a serious violation or fails to correct a prior deficiency in time.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
State records show 46 citations against Westwood Post Acute between February 14, 2001 and May 11, 2021: 2 class A and 44 class B, with $91,271 in assessed penalties. 1 of these actions were connected to a resident's death.
- May 11, 2021, class B, Patient Rights. $2,000 penalty.
- May 11, 2021, class B, Other. $2,000 penalty.
- May 11, 2021, class B, Medication. $2,000 penalty.
- May 10, 2021, class B, Abuse/Facility Not Self Reported. $2,000 penalty.
- March 24, 2021, class B, Patient Care. $2,000 penalty.
- September 14, 2020, class B, Other. $1,000 penalty.
- February 5, 2020, class B, Patient Care. $6,000 penalty.
- May 2, 2019, class B, Patient Care. $2,000 penalty.
- May 2, 2019, class B, Patient Care. $6,000 penalty.
- July 18, 2018, class B, Patient Care. $2,000 penalty. Death-related.
- June 6, 2018, class B, Patient Care. $6,000 penalty.
- April 2, 2018, class B, Patient Rights. $2,000 penalty.
and 34 earlier citations, in the CDPH record linked under Sources.
Across Santa Clara County's 50 certified facilities, the average is about 12.5 state citations per facility. Westwood Post Acute's 46 is above that average.
A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.
Other nursing homes in San Jose
Families comparing options in San Jose often look at these facilities as well. Each link opens that facility's full public record:
- Skyline Healthcare Center - San Jose, 1 star, 31 state citations
- Canyon Springs Post-Acute, 4 stars, 20 state citations
- A Grace Sub Acute & Skilled Care, 4 stars, 22 state citations
- Mission De La Casa, 2 stars, 33 state citations
- White Blossom Care Center, 2 stars, 23 state citations
See every facility in the Santa Clara County nursing home directory.
Other nursing homes in Santa Clara County
These are other nursing homes in Santa Clara County, listed by how close each home's ZIP code is to the ZIP code for Westwood Post Acute. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- A Grace Sub Acute & Skilled Care, San Jose
- Empress Care Center, LLC, San Jose
- O'connor Hospital D/P SNF, San Jose
- Skyline Healthcare Center - San Jose, San Jose
- White Blossom Care Center, San Jose
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Westwood Post Acute, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Santa Clara County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Santa Clara County's ombudsman program can be reached at (408) 944-0567. This is often the fastest first step when the issue is care quality rather than an emergency.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Westwood Post Acute is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in Santa Clara County
If a loved one was harmed at Westwood Post Acute, these pages explain how Santa Clara County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- Santa Clara County bedsore lawyer
- Santa Clara County nursing home neglect lawyer
- Santa Clara County nursing home fall lawyer
- Santa Clara County nursing home wrongful death lawyer
- Santa Clara County nursing home sepsis lawyer
- Santa Clara County nursing home dehydration and malnutrition lawyer
- Santa Clara County nursing home medication error lawyer
You can also compare every home in the Santa Clara County nursing home directory.
Are There Lawsuits Against Westwood Post Acute?
This page reports federal and state inspection, complaint and enforcement records for Westwood Post Acute. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Santa Clara County are searchable through the Santa Clara County Superior Court's online case records. If your family member was injured at Westwood Post Acute, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is Westwood Post Acute a good nursing home?
- CMS gives Westwood Post Acute an overall rating of 2 of 5 stars, with a health inspection rating of 1 of 5 based on in-person state surveys. California has issued 46 state citations against the facility, including 2 in the state's two most serious classes, class A and class AA. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at Westwood Post Acute?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Santa Clara County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has Westwood Post Acute been fined or cited for serious violations?
- Public records show 2 federal fines totaling $31,936 and 46 California state citations with $91,271 in state penalties, including 2 class A citations.
- How many state citations does Westwood Post Acute have?
- The California Department of Public Health has issued 46 citations against Westwood Post Acute in San Jose between February 14, 2001 and May 11, 2021: 2 class A and 44 class B, with $91,271 in assessed penalties.
- How do I report a problem at Westwood Post Acute?
- File a complaint with CDPH through its Cal Health Find system, or contact the Santa Clara County Long-Term Care Ombudsman at (408) 944-0567. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at Westwood Post Acute, talk to our Santa Clara County nursing home abuse lawyers. We handle cases in San Jose and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
Free Case Evaluation
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: Westwood Post Acute provider record, CCN 055750. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: Westwood Post Acute state license record, FACID 070000096, license 70000135.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Westwood Post Acute in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Westwood Post Acute, and neither the facility nor any government agency endorses this page.