Skyline Healthcare Center - San Jose Complaints, Violations and Inspection Records

March 26, 2026, complaint inspection

1 deficiency cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

• F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)

June 27, 2025, standard inspection

18 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, dispose of garbage and refuse properly, and honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

• F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
• F0814Dispose of garbage and refuse properly. (scope and severity F)
• F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity E)
• F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. (scope and severity E)
• F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity E)
• F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
• F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity E)
• F0880Provide and implement an infection prevention and control program. (scope and severity E)
• F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (scope and severity E)
• F0945Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. (scope and severity E)
• F0558Reasonably accommodate the needs and preferences of each resident. (scope and severity D)
• F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. (scope and severity D)
• F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. (scope and severity D)
• F0641Ensure each resident receives an accurate assessment. (scope and severity D)
• F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (scope and severity D)
• F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity D)
• F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. (scope and severity D)
• F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (scope and severity D)

January 17, 2025, complaint inspection

1 deficiency cited. Surveyors cited the facility for ensure services provided by the nursing facility meet professional standards of quality.

• F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity D)

December 11, 2024, complaint inspection

1 deficiency cited. Surveyors cited the facility for ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

• F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity D)

July 26, 2024, complaint inspection

1 deficiency cited. Surveyors cited the facility for ensure each resident must receive and the facility must provide necessary behavioral health care and services.

• F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services. (scope and severity D)

June 25, 2024, complaint inspection

1 deficiency cited. Surveyors cited the facility for make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

• F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (scope and severity D)

June 6, 2024, complaint inspection

2 deficiencies cited. Surveyors cited the facility for dispose of garbage and refuse properly and make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

• F0814Dispose of garbage and refuse properly. (scope and severity E)
• F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (scope and severity E)

April 8, 2024, complaint inspection

1 deficiency cited. Surveyors cited the facility for provide safe, appropriate pain management for a resident who requires such services.

• F0697Provide safe, appropriate pain management for a resident who requires such services. (scope and severity E)

January 31, 2024, standard and complaint inspections

26 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, make sure there is a pest control program to prevent/deal with mice, insects, or other pests, and try different approaches before using a bed rail. if a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) correctly install and maintain the bed rail.

• F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity L)
• F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (scope and severity K)
• F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. (scope and severity F)
• F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (scope and severity F)
• F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (scope and severity F)
• F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors. (scope and severity F)
• F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (scope and severity E)
• F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity E)
• F0880Provide and implement an infection prevention and control program. (scope and severity E)
• F0908Keep all essential equipment working safely. (scope and severity E)
• F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity E)
• F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (scope and severity E)
• F0554Allow residents to self-administer drugs if determined clinically appropriate. (scope and severity D)
• F0558Reasonably accommodate the needs and preferences of each resident. (scope and severity D)

• F0583Keep residents' personal and medical records private and confidential. (scope and severity D)
• F0641Ensure each resident receives an accurate assessment. (scope and severity D)
• F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. (scope and severity D)
• F0645PASARR screening for Mental disorders or Intellectual Disabilities (scope and severity D)
• F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
• F0687Provide appropriate foot care. (scope and severity D)
• F0692Provide enough food/fluids to maintain a resident's health. (scope and severity D)
• F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
• F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
• F0759Ensure medication error rates are not 5 percent or greater. (scope and severity D)
• F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity E)
• F0710Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. (scope and severity D)

January 19, 2024, complaint inspection

1 deficiency cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

• F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)

January 12, 2024, complaint inspection

1 deficiency cited. Surveyors cited the facility for honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

• F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity D)

January 9, 2024, complaint inspection

1 deficiency cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

• F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)

January 3, 2024, complaint inspection

2 deficiencies cited. Surveyors cited the facility for immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident and provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

• F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity D)
• F0776Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. (scope and severity D)

December 23, 2023, complaint inspection

1 deficiency cited. Surveyors cited the facility for develop and implement policies and procedures to prevent abuse, neglect, and theft.

• F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft. (scope and severity D)

December 11, 2023, complaint inspection

3 deficiencies cited. Surveyors cited the facility for provide care and assistance to perform activities of daily living for any resident who is unable, make sure there is a pest control program to prevent/deal with mice, insects, or other pests, and let each resident or the resident's legal representative access or purchase copies of all the resident's records.

• F0677Provide care and assistance to perform activities of daily living for any resident who is unable. (scope and severity E)
• F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (scope and severity E)

• F0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records. (scope and severity D)

October 19, 2023, complaint inspection

1 deficiency cited. Surveyors cited the facility for respond appropriately to all alleged violations.

• F0610Respond appropriately to all alleged violations. (scope and severity D)

October 4, 2023, complaint inspection

1 deficiency cited. Surveyors cited the facility for immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

• F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity D)

August 30, 2023, complaint inspection

2 deficiencies cited. Surveyors cited the facility for honor the resident's right to be treated with respect and dignity and to retain and use personal possessions and provide and implement an infection prevention and control program.

• F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (scope and severity E)
• F0880Provide and implement an infection prevention and control program. (scope and severity E)

July 18, 2022, standard inspection

23 deficiencies cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents, provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist, and procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

• F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity G)
• F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity F)
• F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
• F0880Provide and implement an infection prevention and control program. (scope and severity F)
• F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity E)
• F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (scope and severity E)
• F0759Ensure medication error rates are not 5 percent or greater. (scope and severity E)
• F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity E)
• F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (scope and severity E)
• F0908Keep all essential equipment working safely. (scope and severity E)
• F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (scope and severity E)
• F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (scope and severity D)
• F0637Assess the resident when there is a significant change in condition (scope and severity D)
• F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. (scope and severity D)
• F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)

• F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing. (scope and severity D)
• F0687Provide appropriate foot care. (scope and severity D)
• F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (scope and severity D)
• F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
• F0697Provide safe, appropriate pain management for a resident who requires such services. (scope and severity D)
• F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (scope and severity D)
• F0760Ensure that residents are free from significant medication errors. (scope and severity D)
• F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity B)