Quick answer: Nursing home neglect in Marin County is the failure to provide the care a resident needs to stay safe: repositioning, feeding, hydration, hygiene, supervision, and medical care. Under California's Elder Abuse Act (Welfare and Institutions Code 15610.57), serious neglect can carry attorney's fees and enhanced damages. Document what you see, request the chart, and call (888) 999-0169 or send us a message for a free review. Marin County has 11 nursing homes. In the current CMS data, six of them carry federal fines totaling $474,034, five rate one or two stars overall, and three display the CMS abuse icon. Neglect is usually what those citations and fines describe, the missed care that a facility was penalized for after the fact.
If your loved one was neglected in a San Rafael, Novato, or Mill Valley nursing home, you may have a claim under California's Elder Abuse Act. Call (888) 999-0169 for a free, confidential consultation. You work directly with former defense attorneys, and you owe nothing unless we win.
Nursing home records in Marin County
Marin County has 11 federally certified nursing facilities with 948 licensed beds. Since 1997, state inspectors have issued 215 citations against Marin County facilities, including 2 class AA citations and 53 class A citations. Facilities in the county have been assessed $1,188,857 in state penalties over that period.
A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result.
10 of those enforcement actions were connected to a resident's death.
3 Marin County facilities currently carry the federal abuse warning icon.
The county's facilities average 3.1 of 5 stars on the federal rating system. 5 of 11 facilities hold a 1 or 2 star overall rating.
Marin County facilities have been assessed $474,034 in federal fines.
The most cited nursing homes in Marin County
- Novato Healthcare Center (58 citations)
- Pine Ridge Care Center (49 citations)
- Professional Post Acute Center (32 citations)
See every facility in the county, with its full record, in the nursing home directory.
Citation data covers July 1, 1997 through June 30, 2024. Ratings and fines are current as of the CMS processing date shown above.
What the record shows across Marin County
Neglect surfaces as the specific injuries we handle: bedsores, falls and fractures, dehydration and malnutrition, sepsis and infections, medication errors, and wandering and elopement.
In the CMS data, these are the county's nursing homes with the lowest overall CMS ratings. CMS gives Novato Healthcare Center in Novato a 1 star overall rating and a 1 star health inspection rating, with a 4 star staffing rating. It carries 3.99 nursing hours per resident per day, $90,488 in federal fines across 2 federal penalties and the federal abuse warning icon as well. CMS gives Northgate Postacute Care in San Rafael a 2 star overall rating and a 2 star health inspection rating, with a 2 star staffing rating. It also carries 4.07 nursing hours per resident per day, $112,869 in federal fines across 5 federal penalties and the federal abuse warning icon. CMS gives The Redwoods, a Community of Seniors in Mill Valley a 2 star overall rating and a 2 star health inspection rating, with a 4 star staffing rating. It carries 4.65 nursing hours per resident per day and $103,054 in federal fines across 2 federal penalties as well. Countywide, 5 of 11 homes hold a 1 or 2 star overall rating.
A concentration of penalties like that in a small county is a strong signal to scrutinize the specific home.
Review any home's full record in our Marin County nursing home directory. For how California defines and proves neglect, see our California nursing home neglect page.
How Marin County families can respond
Write down what you see, with dates and photos, and request the complete chart in writing, including care plans, weight logs, intake records, and repositioning sheets. File a complaint with the California Department of Public Health through Cal Health Find, or contact the Marin County Long-Term Care Ombudsman at (415) 473-7446, or the state crisis line at (800) 231-4024 after hours. If your loved one is in immediate danger, contact Marin County Adult Protective Services or call 911. Our full guide is here: how to report nursing home abuse in California.
If something about the care your loved one received does not sit right, let us take a look. Call (888) 999-0169 for a free consultation.
Why work with us
Michael Young and Thomas Wallin spent years defending nursing homes before switching sides. Their record includes millions of dollars recovered on behalf of abused and neglected residents. We know how understaffing hides in a chart that says "care provided" on a shift with no one to provide it, and how a facility's penalty and abuse-icon history exposes a problem that predates any one family's harm. As Marin County nursing home abuse lawyers, we handle neglect cases across San Rafael, Novato, and the county and throughout California.
Talk to a Marin County nursing home neglect lawyer today
Call (888) 999-0169 or send us a message for a free case evaluation. We represent families across Marin County and all of California, we have recovered millions in elder abuse cases, and you pay nothing unless we win.
Sources and authoritative references
- CMS Care Compare, the federal nursing home rating and inspection database: https://www.medicare.gov/care-compare/
- California Department of Public Health, Cal Health Find, to look up a facility or file a complaint: https://calhealthfind.cdph.ca.gov/
- California Elder Abuse and Dependent Adult Civil Protection Act, Welfare and Institutions Code section 15600: https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=WIC§ionNum=15600.
- Neglect defined under California law, Welfare and Institutions Code section 15610.57: https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=WIC§ionNum=15610.57.
Frequently asked questions
How serious are Marin County nursing home problems?
Marin County has 11 nursing homes. In the current CMS data, six of them carry federal fines totaling $474,034, five rate one or two stars overall, and three display the CMS abuse icon. You can review each home in our Marin County nursing home directory.
What counts as nursing home neglect in California?
Neglect is the failure to provide the care a resident needs to stay safe and healthy: repositioning, feeding, hydration, hygiene, mobility, supervision, and medical care. Under California's Elder Abuse Act, serious neglect can carry attorney's fees and enhanced damages where it was reckless.
What should I do first if I suspect neglect?
Document what you see, request the chart in writing, and get an independent medical evaluation. Then talk to a lawyer, because the records that prove neglect are easiest to obtain early.
How many nursing homes are in Marin County?
Marin County has 11 federally certified nursing facilities with 948 licensed beds. Every one of them is listed in our Marin County nursing home directory with its ratings, staffing, citations and fines.
Do Marin County nursing homes have citations for neglect?
State inspectors have issued 215 citations against Marin County nursing homes since 1997, across the full range of care failures rather than any single one. We do not publish a citation count by injury type, because the state does not categorize them that way. Check the specific home's own record instead. Every one of them is listed in our Marin County nursing home directory with its ratings, staffing, citations and fines.
Free Case Evaluation
Confidential. No obligation. Available 24/7.
Disclaimer: facility ratings, fines, penalties, and the CMS abuse icon above are drawn from public CMS data (medicare.gov) as of the August 2026 processing date and are reported as published. They may not reflect the most current findings, and inclusion of any facility is not an allegation of wrongdoing. Past results do not guarantee a similar outcome in any future case. This page is attorney advertising and not legal advice.