Cloverdale Healthcare Center Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into Cloverdale Healthcare Center in Cloverdale, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. It includes 2 citations in the state's two most serious classes, class A and class AA.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 5 of 5 stars. The health inspection rating, the most independent of the three categories, is 5 of 5.
- California state citations: 16 on record, including 2 class A and 14 class B, with $50,000 in assessed penalties.
- Staffing: 4.36 nursing hours per resident per day. Registered nurse turnover not reported.
- Most recent standard inspection: 4 deficiencies cited on December 19, 2025.
- Federal enforcement: no federal fines on record in the reported period.
- Ownership: Ensign Cloverdale LLC, for-profit, part of The Ensign Group (342 facilities nationally).
Cloverdale Healthcare Center ratings and staffing
Cloverdale Healthcare Center is located at 300 Cherry Creek Rd in Cloverdale, Sonoma County. It is a for-profit facility operated by Ensign Cloverdale LLC, part of The Ensign Group, with 72 certified beds and an average of 55.8 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For Cloverdale Healthcare Center, those scores are: health inspections 5 of 5, staffing 3 of 5, quality measures 5 of 5.
Staffing. Cloverdale Healthcare Center reports 4.36 total nursing hours per resident per day, of which 0.36 are registered nurse hours. Over the reporting year, 36.5% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
December 19, 2025, standard inspection
4 deficiencies cited. Surveyors cited the facility for provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist, ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs, and provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity E)
- F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. (scope and severity D)
- F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity D)
March 5, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity D)
January 9, 2025, standard inspection
1 deficiency cited. Surveyors cited the facility for provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
- F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity B)
October 21, 2022, standard inspection
7 deficiencies cited. Surveyors cited the facility for provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist, ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs, and procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity E)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
- F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity D)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
- F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (scope and severity D)
- F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. (scope and severity D)
Penalties. CMS records show no federal fines for Cloverdale Healthcare Center in the reported period.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
State records show 16 citations against Cloverdale Healthcare Center between February 10, 2000 and June 1, 2017: 2 class A and 14 class B, with $50,000 in assessed penalties. 2 of these actions were connected to a resident's death.
- June 1, 2017, class B, Abuse/Facility Not Self Reported. $2,000 penalty.
- February 15, 2013, class B, Patient Rights. $1,000 penalty.
- February 15, 2013, class B, Abuse/Facility Not Self Reported. $1,000 penalty.
- September 16, 2011, class A, Patient Care. $17,000 penalty.
- May 17, 2011, class B, Patient Care. $1,000 penalty. Appealed.
- March 17, 2011, class B, Patient Rights. $1,000 penalty. Appealed.
- October 25, 2010, class B, Patient Care. $1,000 penalty. Death-related.
- April 23, 2009, class B, Patient Care. $1,000 penalty. Appealed.
- April 23, 2009, class B, Patient Care. $1,000 penalty. Appealed.
- April 16, 2009, class B, Patient Care. $1,000 penalty.
- April 16, 2009, class B, Patient Care. $1,000 penalty.
- February 27, 2009, class A, Patient Care. $18,000 penalty. Death-related.
and 4 earlier citations, in the CDPH record linked under Sources.
Across Sonoma County's 18 certified facilities, the average is about 16.8 state citations per facility. Cloverdale Healthcare Center's 16 is close to that average.
A citation marked "Appealed." is under appeal, so it is not a final determination. A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.
Other nursing homes in Cloverdale
Families comparing options in Cloverdale often look at these facilities as well. Each link opens that facility's full public record:
- Spring Lake Village, 5 stars, 6 state citations (in Sonoma County)
- Northvine Postacute Care, 1 star, 4 state citations (in Sonoma County)
- Park View Post Acute, 2 stars, 29 state citations (in Sonoma County)
- Santa Rosa Post Acute, 3 stars, 13 state citations (in Sonoma County)
See every facility in the Sonoma County nursing home directory.
Other nursing homes in Sonoma County
These are other nursing homes in Sonoma County, listed by how close each home's ZIP code is to the ZIP code for Cloverdale Healthcare Center. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- Spring Lake Village, Santa Rosa
- Northvine Postacute Care, Santa Rosa
- Park View Post Acute, Santa Rosa
- Santa Rosa Post Acute, Santa Rosa
- Summerfield Health Care Center, Santa Rosa
- Healdsburg Hospital D/P SNF, Healdsburg
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Cloverdale Healthcare Center, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Sonoma County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Sonoma County's ombudsman program can be reached at (707) 526-4108. This is often the fastest first step when the issue is care quality rather than an emergency.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Cloverdale Healthcare Center is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in Sonoma County
If a loved one was harmed at Cloverdale Healthcare Center, these pages explain how Sonoma County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- Sonoma County bedsore lawyer
- Sonoma County nursing home neglect lawyer
- Sonoma County nursing home fall lawyer
- Sonoma County nursing home wrongful death lawyer
You can also compare every home in the Sonoma County nursing home directory.
Are There Lawsuits Against Cloverdale Healthcare Center?
This page reports federal and state inspection, complaint and enforcement records for Cloverdale Healthcare Center. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Sonoma County are searchable through the Sonoma County Superior Court's online case records. If your family member was injured at Cloverdale Healthcare Center, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is Cloverdale Healthcare Center a good nursing home?
- CMS gives Cloverdale Healthcare Center an overall rating of 5 of 5 stars, with a health inspection rating of 5 of 5 based on in-person state surveys. California has issued 16 state citations against the facility, including 2 in the state's two most serious classes, class A and class AA. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at Cloverdale Healthcare Center?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Sonoma County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has Cloverdale Healthcare Center been fined or cited for serious violations?
- Public records show 16 California state citations with $50,000 in state penalties, including 2 class A citations.
- How many state citations does Cloverdale Healthcare Center have?
- The California Department of Public Health has issued 16 citations against Cloverdale Healthcare Center in Cloverdale between February 10, 2000 and June 1, 2017: 2 class A and 14 class B, with $50,000 in assessed penalties.
- How do I report a problem at Cloverdale Healthcare Center?
- File a complaint with CDPH through its Cal Health Find system, or contact the Sonoma County Long-Term Care Ombudsman at (707) 526-4108. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at Cloverdale Healthcare Center, talk to our Sonoma County nursing home abuse lawyers. We handle cases in Cloverdale and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: Cloverdale Healthcare Center provider record, CCN 055756. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: Cloverdale Healthcare Center state license record, FACID 010000037, license 10000157.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Cloverdale Healthcare Center in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Cloverdale Healthcare Center, and neither the facility nor any government agency endorses this page.