San Bruno Skilled Nursing Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into San Bruno Skilled Nursing in San Bruno, the public record is short, and that is worth knowing too. Here is what federal and state inspectors have published.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 4 of 5 stars. The health inspection rating, the most independent of the three categories, is 3 of 5.
- California state citations: 0 on record. No state citations in the reviewed period.
- Staffing: 4.42 nursing hours per resident per day; registered nurse turnover 55.6%.
- Most recent standard and complaint inspections: 13 deficiencies cited on December 5, 2025. The most recent inspection since then was on December 30, 2025: 1 deficiency cited in the complaint inspection.
- Federal enforcement: no federal fines on record in the reported period.
- Ownership: San Brunoidence Opco LLC, for-profit, part of Pacs Group (274 facilities nationally).
San Bruno Skilled Nursing ratings and staffing
San Bruno Skilled Nursing is located at 890 El Camino Real in San Bruno, San Mateo County. It is a for-profit facility operated by San Brunoidence Opco LLC, part of Pacs Group, with 45 certified beds and an average of 43.1 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For San Bruno Skilled Nursing, those scores are: health inspections 3 of 5, staffing 2 of 5, quality measures 5 of 5.
Staffing. San Bruno Skilled Nursing reports 4.42 total nursing hours per resident per day, of which 0.56 are registered nurse hours. Over the reporting year, 37% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Homes in San Mateo County with a higher CMS overall rating
CMS rates each of these homes above San Bruno Skilled Nursing on the overall star rating it publishes. The rating is one measure of a facility's record, and each page below carries that home's own inspection findings, staffing hours and citation history.
- Devonshire Oaks Nursing Center, Redwood City: CMS overall rating 5 of 5
- Linda Mar Care Center, Pacifica: CMS overall rating 5 of 5
- Pacifica Nursing and Rehabilitation Center, Pacifica: CMS overall rating 5 of 5
- The Sequoias, Portola Valley: CMS overall rating 5 of 5
- Golden Heights Healthcare, Daly City: CMS overall rating 5 of 5
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
December 30, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
- F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. (scope and severity D)
December 5, 2025, standard and complaint inspections
13 deficiencies cited. Surveyors cited the facility for honor the resident's right to organize and participate in resident/family groups in the facility, prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function, and ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F0565Honor the resident's right to organize and participate in resident/family groups in the facility. (scope and severity E)
- F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. (scope and severity E)
- F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (scope and severity E)
- F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (scope and severity D)
- F0645PASARR screening for Mental disorders or Intellectual Disabilities (scope and severity D)
- F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity D)
- F0677Provide care and assistance to perform activities of daily living for any resident who is unable. (scope and severity D)
- F0679Provide activities to meet all resident's needs. (scope and severity D)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
- F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
- F0698Provide safe, appropriate dialysis care/services for a resident who requires such services. (scope and severity D)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity D)
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
November 12, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate care for a resident to maintain and/or improve range of motion (rom), limited rom and/or mobility, unless a decline is for a medical reason.
- F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (scope and severity D)
August 1, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for assess the resident when there is a significant change in condition.
- F0637Assess the resident when there is a significant change in condition (scope and severity D)
June 14, 2024, standard inspection
17 deficiencies cited. Surveyors cited the facility for provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture, honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights, and allow residents to self-administer drugs if determined clinically appropriate.
- F0920Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture. (scope and severity F)
- F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity D)
- F0554Allow residents to self-administer drugs if determined clinically appropriate. (scope and severity D)
- F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (scope and severity D)
- F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. (scope and severity D)
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity D)
- F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. (scope and severity D)
- F0637Assess the resident when there is a significant change in condition (scope and severity D)
- F0638Assure that each resident’s assessment is updated at least once every 3 months. (scope and severity D)
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
- F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity D)
- F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity D)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
- F0759Ensure medication error rates are not 5 percent or greater. (scope and severity D)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity D)
- F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. (scope and severity D)
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
February 10, 2023, standard inspection
3 deficiencies cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody, provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist, and ensure medication error rates are not 5 percent or greater.
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
- F0759Ensure medication error rates are not 5 percent or greater. (scope and severity D)
Penalties. CMS records show no federal fines for San Bruno Skilled Nursing in the reported period.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
CDPH records show no state citations for San Bruno Skilled Nursing in the reviewed period (July 1, 1997 through June 30, 2024).
Other nursing homes in San Bruno
Families comparing options in San Bruno often look at these facilities as well. Each link opens that facility's full public record:
- Devonshire Oaks Nursing Center, 5 stars, 2 state citations (in San Mateo County)
- Pacifica Nursing and Rehabilitation Center, 5 stars, 4 state citations (in San Mateo County)
- Linda Mar Care Center, 5 stars, 14 state citations (in San Mateo County)
- Millbrae Care Center, 2 stars, 6 state citations (in San Mateo County)
See every facility in the San Mateo County nursing home directory.
Other nursing homes in San Mateo County
These are other nursing homes in San Mateo County, listed by how close each home's ZIP code is to the ZIP code for San Bruno Skilled Nursing. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- Devonshire Oaks Nursing Center, Redwood City
- Linda Mar Care Center, Pacifica
- Pacifica Nursing and Rehabilitation Center, Pacifica
- Millbrae Care Center, Millbrae
- The Sequoias, Portola Valley
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at San Bruno Skilled Nursing, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the San Mateo County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. San Mateo County's ombudsman program can be reached at (650) 780-5709. This is often the fastest first step when the issue is care quality rather than an emergency.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at San Bruno Skilled Nursing is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in San Mateo County
If a loved one was harmed at San Bruno Skilled Nursing, these pages explain how San Mateo County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- San Mateo County bedsore lawyer
- San Mateo County nursing home neglect lawyer
- San Mateo County nursing home fall lawyer
- San Mateo County nursing home wrongful death lawyer
You can also compare every home in the San Mateo County nursing home directory.
Are There Lawsuits Against San Bruno Skilled Nursing?
This page reports federal and state inspection, complaint and enforcement records for San Bruno Skilled Nursing. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for San Mateo County are searchable through the San Mateo County Superior Court's online case records. If your family member was injured at San Bruno Skilled Nursing, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is San Bruno Skilled Nursing a good nursing home?
- CMS gives San Bruno Skilled Nursing an overall rating of 4 of 5 stars, with a health inspection rating of 3 of 5 based on in-person state surveys. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at San Bruno Skilled Nursing?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the San Mateo County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has San Bruno Skilled Nursing been fined or cited for serious violations?
- Public CMS records show no federal fines and CDPH records show no state citations for San Bruno Skilled Nursing in the reviewed periods.
- How many state citations does San Bruno Skilled Nursing have?
- CDPH records show no state citations against San Bruno Skilled Nursing for the period July 1, 1997 through June 30, 2024.
- How do I report a problem at San Bruno Skilled Nursing?
- File a complaint with CDPH through its Cal Health Find system, or contact the San Mateo County Long-Term Care Ombudsman at (650) 780-5709. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at San Bruno Skilled Nursing, talk to our San Mateo County nursing home abuse lawyers. We handle cases in San Bruno and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: San Bruno Skilled Nursing provider record, CCN 555276. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: San Bruno Skilled Nursing state license record, FACID 220000081, license 220000042.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of San Bruno Skilled Nursing in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with San Bruno Skilled Nursing, and neither the facility nor any government agency endorses this page.