Quick answer: Nursing home neglect in San Mateo County is the failure to provide the care a resident needs to stay safe: repositioning, feeding, hydration, hygiene, supervision, and medical care. Under California's Elder Abuse Act (Welfare and Institutions Code 15610.57), serious neglect can carry attorney's fees and enhanced damages. Document what you see, request the chart, and call (888) 999-0169 or send us a message for a free review. San Mateo County has 14 skilled nursing facilities, and three of them carry a one- or two-star overall CMS rating. Neglect happens to individuals, and it concentrates at the homes that run short on the shifts that matter.
If your loved one was neglected in a Daly City, San Mateo, or Redwood City nursing home, you may have a claim under California's Elder Abuse Act. Call (888) 999-0169 for a free, confidential consultation. We are former defense attorneys who now hold these facilities accountable, and you pay nothing unless we win.
Nursing home records in San Mateo County
San Mateo County has 14 federally certified nursing facilities with 1,657 licensed beds. Since 1997, state inspectors have issued 96 citations against San Mateo County facilities, including 5 class AA citations and 14 class A citations. Facilities in the county have been assessed $530,645 in state penalties over that period.
A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result.
5 of those enforcement actions were connected to a resident's death.
The county's facilities average 3.9 of 5 stars on the federal rating system. 3 of 14 facilities hold a 1 or 2 star overall rating.
San Mateo County facilities have been assessed $206,193 in federal fines.
The most cited nursing homes in San Mateo County
- San Mateo Medical Center D/P SNF (15 citations)
- Linda Mar Care Center (14 citations)
- Ahmc Seton Medical Center (10 citations)
See every facility in the county, with its full record, in the nursing home directory.
Citation data covers July 1, 1997 through June 30, 2024. Ratings and fines are current as of the CMS processing date shown above.
What the record shows across San Mateo County
Neglect surfaces as the specific injuries we handle: bedsores, falls and fractures, dehydration and malnutrition, sepsis and infections, medication errors, and wandering and elopement.
In the CMS data, these are the county's nursing homes with the lowest overall CMS ratings. In San Mateo, San Mateo Medical Center D/P SNF holds a 1 star overall rating and a 1 star health inspection rating, with a 4 star staffing rating. Its record also shows 3.94 nursing hours per resident per day and $104,000 in federal fines across 2 federal penalties. In Daly City, Ahmc Seton Medical Center holds a 1 star overall rating and a 1 star health inspection rating, with a 4 star staffing rating. It also carries 5.81 nursing hours per resident per day and $41,019 in federal fines across 3 federal penalties. In Millbrae, Millbrae Care Center holds a 2 star overall rating and a 2 star health inspection rating, with a 3 star staffing rating. Its record also shows 3.20 nursing hours per resident per day and $7,045 in federal fines across 1 federal penalty. 3 of the county's 14 homes hold a 1 or 2 star overall rating.
The individual home matters far more than the county average.
Review any home's full record in our San Mateo County nursing home directory. For how California defines and proves neglect, see our California nursing home neglect page.
How San Mateo County families can respond
Write down what you see, with dates and photos, and request the complete chart in writing, including care plans, weight logs, intake records, and repositioning sheets. File a complaint with the California Department of Public Health through Cal Health Find, or contact the San Mateo County Long-Term Care Ombudsman (Ombudsman Services of San Mateo County) at (650) 780-5709, or the state crisis line at (800) 231-4024 after hours. If your loved one is in immediate danger, contact San Mateo County Adult Protective Services or call 911. Our full guide is here: how to report nursing home abuse in California.
If something about the care your loved one received does not sit right, let us take a look. Call (888) 999-0169 for a free consultation.
Why work with us
Michael Young and Thomas Wallin spent years defending nursing homes before switching sides. Their record includes millions of dollars recovered on behalf of abused and neglected residents. We know how neglect hides in a chart that says "care provided" when the state survey found otherwise, and a home with repeat penalties is one where the inspection findings and the resident's records are the first place we look. As San Mateo County nursing home abuse lawyers, we handle neglect cases across Daly City, San Mateo, Redwood City, and the county and throughout California.
Talk to a San Mateo County nursing home neglect lawyer today
Call (888) 999-0169 or send us a message for a free case evaluation. We take cases throughout San Mateo County and across California, and there is no fee unless we win.
Sources and authoritative references
- CMS Care Compare, the federal nursing home rating and inspection database: https://www.medicare.gov/care-compare/
- California Department of Public Health, Cal Health Find, to look up a facility or file a complaint: https://calhealthfind.cdph.ca.gov/
- California Elder Abuse and Dependent Adult Civil Protection Act, Welfare and Institutions Code section 15600: https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=WIC§ionNum=15600.
- Neglect defined under California law, Welfare and Institutions Code section 15610.57: https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=WIC§ionNum=15610.57.
Frequently asked questions
What counts as nursing home neglect in California?
Neglect is the failure to provide the care a resident needs to stay safe and healthy: repositioning, feeding, hydration, hygiene, mobility, supervision, and medical care. Under California's Elder Abuse Act, serious neglect can carry attorney's fees and enhanced damages where it was reckless.
What should I do first if I suspect neglect?
Document what you see, request the chart in writing, and get an independent medical evaluation. Then talk to a lawyer, because the records that prove neglect are easiest to obtain early.
How many nursing homes are in San Mateo County?
San Mateo County has 14 federally certified nursing facilities with 1,657 licensed beds. Every one of them is listed in our San Mateo County nursing home directory with its ratings, staffing, citations and fines.
Do San Mateo County nursing homes have citations for neglect?
State inspectors have issued 96 citations against San Mateo County nursing homes since 1997, across the full range of care failures rather than any single one. We do not publish a citation count by injury type, because the state does not categorize them that way. Check the specific home's own record instead. Every one of them is listed in our San Mateo County nursing home directory with its ratings, staffing, citations and fines.
Which San Mateo County nursing homes carry a one-star overall CMS rating or the highest published fine totals?
By the current CMS data, these are the homes in San Mateo County with the lowest overall CMS ratings. San Mateo Medical Center D/P SNF in San Mateo carries a 1 star overall rating and a 1 star health inspection rating and $104,000 in federal fines across 2 federal penalties. Ahmc Seton Medical Center in Daly City carries a 1 star overall rating and a 1 star health inspection rating and $41,019 in federal fines across 3 federal penalties. Millbrae Care Center in Millbrae carries a 2 star overall rating and a 2 star health inspection rating and $7,045 in federal fines across 1 federal penalty. Every San Mateo County home's full record, with its ratings, staffing, citations and fines, is in our San Mateo County nursing home directory.
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Disclaimer: facility ratings, staffing figures, and fines above are drawn from public CMS data (medicare.gov) as of the August 2026 processing date and are reported as published. They may not reflect the most current findings, and inclusion of any facility is not an allegation of wrongdoing. Past results do not guarantee a similar outcome in any future case. This page is attorney advertising and not legal advice.