Ridgeview Skilled Nursing Facility Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into Ridgeview Skilled Nursing Facility in San Diego, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. Federal and state inspectors publish what they find.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 5 of 5 stars. The health inspection rating, the most independent of the three categories, is 4 of 5.
- California state citations: 0 on record. No state citations in the reviewed period.
- Staffing: 5.33 nursing hours per resident per day; registered nurse turnover 35.3%.
- Most recent standard inspection: 7 deficiencies cited on June 12, 2025. The most recent inspection since then was on November 24, 2025: 3 deficiencies cited in the complaint inspection.
- Federal enforcement: 6 federal fines totaling $33,238 in the reported period.
- Ownership: Crestview Hc LLC, for-profit, part of Continuing Life (6 facilities nationally).
Ridgeview Skilled Nursing Facility ratings and staffing
Ridgeview Skilled Nursing Facility is located at 9825 Glen Center Drive in San Diego, San Diego County. It is a for-profit facility operated by Crestview Hc LLC, part of Continuing Life, with 45 certified beds and an average of 30.7 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For Ridgeview Skilled Nursing Facility, those scores are: health inspections 4 of 5, staffing 5 of 5, quality measures 4 of 5.
Staffing. Ridgeview Skilled Nursing Facility reports 5.33 total nursing hours per resident per day, of which 2.16 are registered nurse hours. Over the reporting year, 55.1% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
November 24, 2025, complaint inspection
3 deficiencies cited. Surveyors cited the facility for immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident, develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured, and provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity D)
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
- F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (scope and severity D)
August 14, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
June 12, 2025, standard inspection
7 deficiencies cited. Surveyors cited the facility for immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident, provide appropriate treatment and care according to orders, resident’s preferences and goals, and provide enough food/fluids to maintain a resident's health.
- F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity D)
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
- F0692Provide enough food/fluids to maintain a resident's health. (scope and severity D)
- F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (scope and severity D)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
- F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (scope and severity D)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity D)
May 8, 2024, standard inspection
3 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, educate residents and staff on covid-19 vaccination, offer the covid-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status, and arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
- F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. (scope and severity E)
- F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. (scope and severity D)
March 19, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
December 19, 2023, complaint inspection
2 deficiencies cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents and safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
- F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity D)
June 21, 2023, standard inspection
3 deficiencies cited. Surveyors cited the facility for honor the resident's right to be treated with respect and dignity and to retain and use personal possessions, develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals, and implement gradual dose reductions(gdr) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and prn orders for psychotropic medications are only used when the medication is necessary and prn use is limited.
- F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (scope and severity D)
- F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity D)
- F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (scope and severity D)
Penalties. Over the reported period, Ridgeview Skilled Nursing Facility received 6 federal fines totaling $33,238. Fines are imposed when a facility is cited for a serious violation or fails to correct a prior deficiency in time.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
CDPH records show no state citations for Ridgeview Skilled Nursing Facility in the reviewed period (July 1, 1997 through June 30, 2024).
Other nursing homes in San Diego
Families comparing options in San Diego often look at these facilities as well. Each link opens that facility's full public record:
- The Shores Post-Acute, 3 stars, 6 state citations
- Villa Rancho Bernardo Care Center, 5 stars, 11 state citations
- Balboa Nursing & Rehabilitation Center, 4 stars, 7 state citations
- Reo Vista Healthcare Center, 3 stars, 5 state citations
- The Pavilion at Ocean Point, 2 stars, 6 state citations
See every facility in the San Diego County nursing home directory.
Other nursing homes in San Diego County
These are other nursing homes in San Diego County, listed by how close each home's ZIP code is to the ZIP code for Ridgeview Skilled Nursing Facility. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- Bayshire Torrey Pines Post-Acute, San Diego
- Carmel Mountain Rehabilitation & Healthcare Center, San Diego
- Casa De Las Campanas, San Diego
- Villa Rancho Bernardo Care Center, San Diego
- Helen Bernardy Center D/P SNF, San Diego
- Reo Vista Healthcare Center, San Diego
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Ridgeview Skilled Nursing Facility, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the San Diego County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. San Diego County's ombudsman program can be reached at (800) 640-4661. This is often the fastest first step when the issue is care quality rather than an emergency.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Ridgeview Skilled Nursing Facility is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in San Diego County
If a loved one was harmed at Ridgeview Skilled Nursing Facility, these pages explain how San Diego County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- San Diego County bedsore lawyer
- San Diego County nursing home neglect lawyer
- San Diego County nursing home fall lawyer
- San Diego County nursing home wrongful death lawyer
- San Diego County nursing home sepsis lawyer
- San Diego County nursing home dehydration and malnutrition lawyer
- San Diego County nursing home medication error lawyer
You can also compare every home in the San Diego County nursing home directory.
Are There Lawsuits Against Ridgeview Skilled Nursing Facility?
This page reports federal and state inspection, complaint and enforcement records for Ridgeview Skilled Nursing Facility. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for San Diego County are searchable through the San Diego County Superior Court's online case records. If your family member was injured at Ridgeview Skilled Nursing Facility, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is Ridgeview Skilled Nursing Facility a good nursing home?
- CMS gives Ridgeview Skilled Nursing Facility an overall rating of 5 of 5 stars, with a health inspection rating of 4 of 5 based on in-person state surveys. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at Ridgeview Skilled Nursing Facility?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the San Diego County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has Ridgeview Skilled Nursing Facility been fined or cited for serious violations?
- Public records show 6 federal fines totaling $33,238.
- How many state citations does Ridgeview Skilled Nursing Facility have?
- CDPH records show no state citations against Ridgeview Skilled Nursing Facility for the period July 1, 1997 through June 30, 2024.
- How do I report a problem at Ridgeview Skilled Nursing Facility?
- File a complaint with CDPH through its Cal Health Find system, or contact the San Diego County Long-Term Care Ombudsman at (800) 640-4661. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at Ridgeview Skilled Nursing Facility, talk to our San Diego County nursing home abuse lawyers. We handle cases in San Diego and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: Ridgeview Skilled Nursing Facility provider record, CCN 555928. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: Ridgeview Skilled Nursing Facility state license record, FACID 630026073, license 550008392.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Ridgeview Skilled Nursing Facility in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Ridgeview Skilled Nursing Facility, and neither the facility nor any government agency endorses this page.