Las Colinas Post Acute Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into Las Colinas Post Acute in Ontario, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. It includes 2 citations in the state's two most serious classes, class A and class AA.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 2 of 5 stars. The health inspection rating, the most independent of the three categories, is 2 of 5.
- California state citations: 13 on record, including 2 class A and 11 class B, with $73,150 in assessed penalties.
- Staffing: 3.92 nursing hours per resident per day; registered nurse turnover 44.4%.
- Most recent standard inspection: 16 deficiencies cited on August 29, 2025. The most recent inspection since then was on May 5, 2026: 2 deficiencies cited in the complaint inspection.
- Federal enforcement: 1 federal fine totaling $70,925 in the reported period.
- Ownership: Ontarioidence Opco, LLC, for-profit, part of Pacs Group (274 facilities nationally).
Las Colinas Post Acute ratings and staffing
Las Colinas Post Acute is located at 800 E 5th St in Ontario, San Bernardino County. It is a for-profit facility operated by Ontarioidence Opco, LLC, part of Pacs Group, with 216 certified beds and an average of 202.6 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For Las Colinas Post Acute, those scores are: health inspections 2 of 5, staffing 2 of 5, quality measures 3 of 5.
Staffing. Las Colinas Post Acute reports 3.92 total nursing hours per resident per day, of which 0.25 are registered nurse hours. Over the reporting year, 22.9% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Homes in San Bernardino County with a higher CMS overall rating
CMS rates each of these homes above Las Colinas Post Acute on the overall star rating it publishes. The rating is one measure of a facility's record, and each page below carries that home's own inspection findings, staffing hours and citation history.
- Community Extended Care Hospital Of Montclair, Montclair: CMS overall rating 5 of 5
- Montclair Manor Care Center, Montclair: CMS overall rating 5 of 5
- Ontario Healthcare Center, Ontario: CMS overall rating 5 of 5
- Heritage Park Nursing Center, Upland: CMS overall rating 5 of 5
- Upland Rehabilitation and Care Center, Upland: CMS overall rating 5 of 5
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
May 5, 2026, complaint inspection
2 deficiencies cited. Surveyors cited the facility for immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident and safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity D)
- F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity D)
August 29, 2025, standard inspection
16 deficiencies cited. Surveyors cited the facility for have a policy regarding use and storage of foods brought to residents by family and other visitors, provide and implement an infection prevention and control program, and keep all essential equipment working safely.
- F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors. (scope and severity F)
- F0880Provide and implement an infection prevention and control program. (scope and severity F)
- F0908Keep all essential equipment working safely. (scope and severity F)
- F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (scope and severity F)
- F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (scope and severity E)
- F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. (scope and severity D)
- F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. (scope and severity D)
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
- F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity D)
- F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (scope and severity D)
- F0685Assist a resident in gaining access to vision and hearing services. (scope and severity D)
- F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity D)
- F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. (scope and severity B)
- F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity B)
May 28, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
March 14, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity D)
February 13, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
December 4, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
October 11, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
- F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (scope and severity D)
July 18, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing. (scope and severity D)
June 25, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
April 10, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
November 2, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity J)
September 8, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
- F0691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. (scope and severity D)
August 30, 2023, complaint inspection
2 deficiencies cited. Surveyors cited the facility for provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist and ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity D)
March 18, 2022, standard inspection
7 deficiencies cited. Surveyors cited the facility for provide and implement an infection prevention and control program, reasonably accommodate the needs and preferences of each resident, and notify the appropriate authorities when residents with md or id services has a significant change in condition.
- F0880Provide and implement an infection prevention and control program. (scope and severity E)
- F0558Reasonably accommodate the needs and preferences of each resident. (scope and severity D)
- F0646Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. (scope and severity D)
- F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (scope and severity D)
- F0692Provide enough food/fluids to maintain a resident's health. (scope and severity D)
- F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity D)
- F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity B)
May 23, 2019, standard inspection
9 deficiencies cited. Surveyors cited the facility for employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician, provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service, and ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (scope and severity F)
- F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (scope and severity F)
- F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (scope and severity F)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
- F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors. (scope and severity F)
- F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. (scope and severity E)
- F0641Ensure each resident receives an accurate assessment. (scope and severity D)
- F0698Provide safe, appropriate dialysis care/services for a resident who requires such services. (scope and severity D)
- F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity B)
Penalties. Over the reported period, Las Colinas Post Acute received 1 federal fine totaling $70,925. Fines are imposed when a facility is cited for a serious violation or fails to correct a prior deficiency in time.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
State records show 13 citations against Las Colinas Post Acute between April 20, 2000 and December 11, 2023: 2 class A and 11 class B, with $73,150 in assessed penalties. 1 of these actions were connected to a resident's death.
- December 11, 2023, class A, Patient Care. $25,000 penalty. Appealed. Death-related.
- October 10, 2017, class B, Patient Care. $2,000 penalty.
- October 18, 2016, class B, Patient Care. $15,000 penalty. Appealed.
- October 10, 2016, class B, Patient Care. $2,000 penalty.
- August 15, 2016, class B, Patient Care. $1,500 penalty.
- May 18, 2016, class B, Abuse/Facility Not Self Reported. $1,000 penalty.
- February 27, 2012, class B, Patient Care. $650 penalty. Appealed.
- July 1, 2009, class B, Patient Care. $1,000 penalty. Appealed.
- October 23, 2007, class B, Financial Occurrence/Fac Not Self Reported. $1,000 penalty. Appealed.
- March 27, 2002, class B, Patient Care. $500 penalty. Appealed.
- March 27, 2002, class B, Patient Care. $6,500 penalty. Appealed.
- August 1, 2000, class B, Patient Care. $11,000 penalty. Appealed.
and 1 earlier citation, in the CDPH record linked under Sources.
Across San Bernardino County's 55 certified facilities, the average is about 8.7 state citations per facility. Las Colinas Post Acute's 13 is above that average.
A citation marked "Appealed." is under appeal, so it is not a final determination. A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.
Other nursing homes in Ontario
Families comparing options in Ontario often look at these facilities as well. Each link opens that facility's full public record:
- Inland Christian Home, 4 stars, 3 state citations
- Ontario Grove Healthcare & Wellness Centre, LP, 3 stars, 4 state citations
- Ontario Healthcare Center, 5 stars, 3 state citations
- Community Extended Care Hospital Of Montclair, 5 stars, 9 state citations (in San Bernardino County)
See every facility in the San Bernardino County nursing home directory.
Other nursing homes in San Bernardino County
These are other nursing homes in San Bernardino County, listed by how close each home's ZIP code is to the ZIP code for Las Colinas Post Acute. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- Ontario Grove Healthcare & Wellness Centre, LP, Ontario
- Community Extended Care Hospital Of Montclair, Montclair
- Montclair Manor Care Center, Montclair
- Inland Christian Home, Ontario
- Ontario Healthcare Center, Ontario
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Las Colinas Post Acute, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the San Bernardino County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. San Bernardino County's ombudsman program can be reached at (800) 334-9473. This is often the fastest first step when the issue is care quality rather than an emergency.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Las Colinas Post Acute is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in San Bernardino County
If a loved one was harmed at Las Colinas Post Acute, these pages explain how San Bernardino County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- San Bernardino County bedsore lawyer
- San Bernardino County nursing home neglect lawyer
- San Bernardino County nursing home fall lawyer
- San Bernardino County nursing home wrongful death lawyer
- San Bernardino County nursing home sepsis lawyer
- San Bernardino County nursing home dehydration and malnutrition lawyer
- San Bernardino County nursing home medication error lawyer
You can also compare every home in the San Bernardino County nursing home directory.
Are There Lawsuits Against Las Colinas Post Acute?
This page reports federal and state inspection, complaint and enforcement records for Las Colinas Post Acute. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for San Bernardino County are searchable through the San Bernardino County Superior Court's online case records. If your family member was injured at Las Colinas Post Acute, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is Las Colinas Post Acute a good nursing home?
- CMS gives Las Colinas Post Acute an overall rating of 2 of 5 stars, with a health inspection rating of 2 of 5 based on in-person state surveys. California has issued 13 state citations against the facility, including 2 in the state's two most serious classes, class A and class AA. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at Las Colinas Post Acute?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the San Bernardino County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has Las Colinas Post Acute been fined or cited for serious violations?
- Public records show 1 federal fine totaling $70,925 and 13 California state citations with $73,150 in state penalties, including 2 class A citations.
- How many state citations does Las Colinas Post Acute have?
- The California Department of Public Health has issued 13 citations against Las Colinas Post Acute in Ontario between April 20, 2000 and December 11, 2023: 2 class A and 11 class B, with $73,150 in assessed penalties.
- How do I report a problem at Las Colinas Post Acute?
- File a complaint with CDPH through its Cal Health Find system, or contact the San Bernardino County Long-Term Care Ombudsman at (800) 334-9473. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at Las Colinas Post Acute, talk to our San Bernardino County nursing home abuse lawyers. We handle cases in Ontario and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: Las Colinas Post Acute provider record, CCN 055619. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: Las Colinas Post Acute state license record, FACID 240000094, license 240000187.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Las Colinas Post Acute in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Las Colinas Post Acute, and neither the facility nor any government agency endorses this page.