Inland Christian Home Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into Inland Christian Home in Ontario, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. Federal and state inspectors publish what they find.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 4 of 5 stars. The health inspection rating, the most independent of the three categories, is 4 of 5.
- California state citations: 3 on record, including 3 class B, with $16,000 in assessed penalties.
- Staffing: 4.55 nursing hours per resident per day; registered nurse turnover 33.3%.
- Most recent standard inspection: 8 deficiencies cited on June 19, 2025.
- Federal enforcement: no federal fines on record in the reported period.
- Ownership: Inland Christian Home, Inc., non-profit.
Inland Christian Home ratings and staffing
Inland Christian Home is located at 1950 S Mountain Ave in Ontario, San Bernardino County. It is a non-profit facility operated by Inland Christian Home, Inc., with 59 certified beds and an average of 52.5 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For Inland Christian Home, those scores are: health inspections 4 of 5, staffing 4 of 5, quality measures 4 of 5.
Staffing. Inland Christian Home reports 4.55 total nursing hours per resident per day, of which 0.48 are registered nurse hours. Over the reporting year, 49.3% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Homes in San Bernardino County with a higher CMS overall rating
CMS rates each of these homes above Inland Christian Home on the overall star rating it publishes. The rating is one measure of a facility's record, and each page below carries that home's own inspection findings, staffing hours and citation history.
- Ontario Healthcare Center, Ontario: CMS overall rating 5 of 5
- Community Extended Care Hospital Of Montclair, Montclair: CMS overall rating 5 of 5
- Montclair Manor Care Center, Montclair: CMS overall rating 5 of 5
- Heritage Park Nursing Center, Upland: CMS overall rating 5 of 5
- Upland Rehabilitation and Care Center, Upland: CMS overall rating 5 of 5
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
June 19, 2025, standard inspection
8 deficiencies cited. Surveyors cited the facility for ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs, procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, and keep all essential equipment working safely.
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity E)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
- F0908Keep all essential equipment working safely. (scope and severity E)
- F0638Assure that each resident’s assessment is updated at least once every 3 months. (scope and severity D)
- F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. (scope and severity D)
- F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity D)
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
- F0883Develop and implement policies and procedures for flu and pneumonia vaccinations. (scope and severity D)
May 10, 2024, standard inspection
14 deficiencies cited. Surveyors cited the facility for ensure food and drink is palatable, attractive, and at a safe and appetizing temperature, procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, and make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
- F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (scope and severity F)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
- F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (scope and severity F)
- F0692Provide enough food/fluids to maintain a resident's health. (scope and severity E)
- F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (scope and severity E)
- F0919Make sure that a working call system is available in each resident's bathroom and bathing area. (scope and severity E)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
- F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (scope and severity D)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity D)
- F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity D)
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
- F0908Keep all essential equipment working safely. (scope and severity D)
- F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. (scope and severity C)
- F0732Post nurse staffing information every day. (scope and severity C)
December 28, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure that residents are fully informed and understand their health status, care and treatments.
- F0552Ensure that residents are fully informed and understand their health status, care and treatments. (scope and severity D)
March 3, 2022, standard inspection
2 deficiencies cited. Surveyors cited the facility for provide safe and appropriate respiratory care for a resident when needed and ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity D)
Penalties. CMS records show no federal fines for Inland Christian Home in the reported period.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
State records show 3 citations against Inland Christian Home between March 30, 2004 and September 7, 2011: 3 class B, with $16,000 in assessed penalties. 1 of these actions were connected to a resident's death.
- September 7, 2011, class B, Patient Care. $1,000 penalty.
- December 30, 2004, class B, Patient Care. $10,000 penalty. Appealed. Death-related.
- March 30, 2004, class B, Patient Care. $5,000 penalty. Appealed.
Across San Bernardino County's 55 certified facilities, the average is about 8.7 state citations per facility. Inland Christian Home's 3 is below that average.
A citation marked "Appealed." is under appeal, so it is not a final determination. A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.
Other nursing homes in Ontario
Families comparing options in Ontario often look at these facilities as well. Each link opens that facility's full public record:
- Las Colinas Post Acute, 2 stars, 13 state citations
- Ontario Grove Healthcare & Wellness Centre, LP, 3 stars, 4 state citations
- Ontario Healthcare Center, 5 stars, 3 state citations
- Community Extended Care Hospital Of Montclair, 5 stars, 9 state citations (in San Bernardino County)
See every facility in the San Bernardino County nursing home directory.
Other nursing homes in San Bernardino County
These are other nursing homes in San Bernardino County, listed by how close each home's ZIP code is to the ZIP code for Inland Christian Home. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- Ontario Healthcare Center, Ontario
- Community Extended Care Hospital Of Montclair, Montclair
- Montclair Manor Care Center, Montclair
- Las Colinas Post Acute, Ontario
- Ontario Grove Healthcare & Wellness Centre, LP, Ontario
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Inland Christian Home, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the San Bernardino County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. San Bernardino County's ombudsman program can be reached at (800) 334-9473. This is often the fastest first step when the issue is care quality rather than an emergency.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Inland Christian Home is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in San Bernardino County
If a loved one was harmed at Inland Christian Home, these pages explain how San Bernardino County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- San Bernardino County bedsore lawyer
- San Bernardino County nursing home neglect lawyer
- San Bernardino County nursing home fall lawyer
- San Bernardino County nursing home wrongful death lawyer
- San Bernardino County nursing home sepsis lawyer
- San Bernardino County nursing home dehydration and malnutrition lawyer
- San Bernardino County nursing home medication error lawyer
You can also compare every home in the San Bernardino County nursing home directory.
Are There Lawsuits Against Inland Christian Home?
This page reports federal and state inspection, complaint and enforcement records for Inland Christian Home. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for San Bernardino County are searchable through the San Bernardino County Superior Court's online case records. If your family member was injured at Inland Christian Home, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is Inland Christian Home a good nursing home?
- CMS gives Inland Christian Home an overall rating of 4 of 5 stars, with a health inspection rating of 4 of 5 based on in-person state surveys. California has issued 3 state citations against the facility. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at Inland Christian Home?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the San Bernardino County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has Inland Christian Home been fined or cited for serious violations?
- Public records show 3 California state citations with $16,000 in state penalties.
- How many state citations does Inland Christian Home have?
- The California Department of Public Health has issued 3 citations against Inland Christian Home in Ontario between March 30, 2004 and September 7, 2011: 3 class B, with $16,000 in assessed penalties.
- How do I report a problem at Inland Christian Home?
- File a complaint with CDPH through its Cal Health Find system, or contact the San Bernardino County Long-Term Care Ombudsman at (800) 334-9473. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at Inland Christian Home, talk to our San Bernardino County nursing home abuse lawyers. We handle cases in Ontario and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: Inland Christian Home provider record, CCN 555108. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: Inland Christian Home state license record, FACID 240000071, license 240000016.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Inland Christian Home in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Inland Christian Home, and neither the facility nor any government agency endorses this page.