California State Capitol building in Sacramento.
Riverside County

The Springs Health and Rehabilitation Center Complaints, Violations and Inspection Records

Reviewed by Thomas Wallin, Young & Wallin

Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.

What the public record shows

If you are looking into The Springs Health and Rehabilitation Center in Murrieta, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. It includes 2 citations in the state's two most serious classes, class A and class AA.

CMS overall rating 4 of 5 Health inspections 4 of 5
Nursing hours per resident per day 4.55 Compared with the California average below
California state citations 2 $57,000 in penalties
Federal fines $26,918 1 federal fine
CMS overall rating
CMS overall rating: 4 out of 5 stars.
Nursing hours per resident per day, against the California average
This facility reports 4.55 nursing hours per resident per day, above the California average of 4.52.
California state citations by year
California state citations by year, between 2020 and 2023: 2 citations on record, including 1 class AA and 1 class A.

Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:

  • CMS overall rating: 4 of 5 stars. The health inspection rating, the most independent of the three categories, is 4 of 5.
  • California state citations: 2 on record, including 1 class AA and 1 class A, with $57,000 in assessed penalties.
  • Staffing: 4.55 nursing hours per resident per day; registered nurse turnover 41.2%.
  • Most recent standard inspection: 7 deficiencies cited on December 15, 2025.
  • Federal enforcement: 1 federal fine totaling $26,918 in the reported period.
  • Ownership: Temecula Valley Skilled Nursing and Rehabilitation Center LP, for-profit, part of Pursue Health (7 facilities nationally).
Entrance of a California skilled nursing facility on a clear morning. Illustration on the page for The Springs Health and Rehabilitation Center in Murrieta, California.
Illustration. Not a photograph of The Springs Health and Rehabilitation Center.

The Springs Health and Rehabilitation Center ratings and staffing

The Springs Health and Rehabilitation Center is located at 25924 Jackson Ave in Murrieta, Riverside County. It is a for-profit facility operated by Temecula Valley Skilled Nursing and Rehabilitation Center LP, part of Pursue Health, with 170 certified beds and an average of 160.8 residents a day. It accepts Medicare and Medicaid.

CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:

  • Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
  • Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
  • Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.

For The Springs Health and Rehabilitation Center, those scores are: health inspections 4 of 5, staffing 3 of 5, quality measures 4 of 5.

Staffing. The Springs Health and Rehabilitation Center reports 4.55 total nursing hours per resident per day, of which 0.39 are registered nurse hours. Over the reporting year, 33.3% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.

How this home compares in the public record

CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.

CMS overall rating 4 of 5 Riverside County average 3.21 of 5 across 53 rated homes. California average 3.16 of 5 across 1,154 rated homes
Nursing hours per resident per day 4.55 Riverside County average 4.48. California average 4.52
Federal fines $26,918 Riverside County average $16,218 per home. California average $24,666 per home

These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.

Homes in Riverside County with a higher CMS overall rating

CMS rates each of these homes above The Springs Health and Rehabilitation Center on the overall star rating it publishes. The rating is one measure of a facility's record, and each page below carries that home's own inspection findings, staffing hours and citation history.

These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.

Federal inspection findings and penalties

Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.

December 15, 2025, standard inspection

7 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, provide appropriate treatment and care according to orders, resident’s preferences and goals, and provide and implement an infection prevention and control program.

  • F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
  • F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity E)
  • F0880Provide and implement an infection prevention and control program. (scope and severity E)
  • F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. (scope and severity D)
  • F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
  • F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (scope and severity D)
  • F0757Ensure each resident’s drug regimen must be free from unnecessary drugs. (scope and severity D)

June 23, 2025, complaint inspection

1 deficiency cited. Surveyors cited the facility for provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

  • F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. (scope and severity E)

April 29, 2025, complaint inspection

1 deficiency cited. Surveyors cited the facility for implement gradual dose reductions(gdr) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and prn orders for psychotropic medications are only used when the medication is necessary and prn use is limited.

  • F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (scope and severity D)

January 29, 2025, complaint inspection

2 deficiencies cited. Surveyors cited the facility for immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident and safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity D)
  • F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity D)

January 21, 2025, complaint inspection

1 deficiency cited. Surveyors cited the facility for provide safe, appropriate pain management for a resident who requires such services.

  • F0697Provide safe, appropriate pain management for a resident who requires such services. (scope and severity D)

August 8, 2024, complaint inspection

1 deficiency cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)

July 3, 2024, standard inspection

2 deficiencies cited. Surveyors cited the facility for ensure each resident receives an accurate assessment and provide and implement an infection prevention and control program.

  • F0641Ensure each resident receives an accurate assessment. (scope and severity D)
  • F0880Provide and implement an infection prevention and control program. (scope and severity D)

April 15, 2024, complaint inspection

3 deficiencies cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody, timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities, and respond appropriately to all alleged violations.

  • F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)
  • F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity D)
  • F0610Respond appropriately to all alleged violations. (scope and severity D)

November 21, 2023, complaint inspection

1 deficiency cited. Surveyors cited the facility for provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

  • F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (scope and severity G)

November 8, 2023, complaint inspection

1 deficiency cited. Surveyors cited the facility for provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)

October 4, 2023, complaint inspection

1 deficiency cited. Surveyors cited the facility for provide and implement an infection prevention and control program.

  • F0880Provide and implement an infection prevention and control program. (scope and severity E)

August 16, 2023, complaint inspection

1 deficiency cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)

August 23, 2021, standard inspection

11 deficiencies cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals, ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs, and provide and implement an infection prevention and control program.

  • F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity E)
  • F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity E)
  • F0880Provide and implement an infection prevention and control program. (scope and severity E)
  • F0886Perform COVID19 testing on residents and staff. (scope and severity E)
  • F0558Reasonably accommodate the needs and preferences of each resident. (scope and severity D)
  • F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity D)
  • F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (scope and severity D)
  • F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (scope and severity D)
  • F0675Honor each resident's preferences, choices, values and beliefs. (scope and severity D)
  • F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
  • F0790Provide routine and 24-hour emergency dental care for each resident. (scope and severity D)

Penalties. Over the reported period, The Springs Health and Rehabilitation Center received 1 federal fine totaling $26,918. Fines are imposed when a facility is cited for a serious violation or fails to correct a prior deficiency in time.

California state citations

California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.

State records show 2 citations against The Springs Health and Rehabilitation Center between February 7, 2020 and December 20, 2023: 1 class AA and 1 class A, with $57,000 in assessed penalties. 2 of these actions were connected to a resident's death.

  • December 20, 2023, class AA, Patient Care. $50,000 penalty. Appealed. Death-related.
  • February 7, 2020, class A, Medication. $7,000 penalty. Appealed. Death-related.

Across Riverside County's 54 certified facilities, the average is about 8.4 state citations per facility. The Springs Health and Rehabilitation Center's 2 is below that average.

A citation marked "Appealed." is under appeal, so it is not a final determination. A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.

Other nursing homes in Murrieta

Families comparing options in Murrieta often look at these facilities as well. Each link opens that facility's full public record:

See every facility in the Riverside County nursing home directory.

Other nursing homes in Riverside County

These are other nursing homes in Riverside County, listed by how close each home's ZIP code is to the ZIP code for The Springs Health and Rehabilitation Center. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.

This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.

Couple reading a nursing home inspection report together at home. Illustration on the page for The Springs Health and Rehabilitation Center in Murrieta, California.
Couple reading a nursing home inspection report together at home

What to do if you are worried about care at this facility

You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at The Springs Health and Rehabilitation Center, you can take these steps:

Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.

File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Riverside County licensing district office.

Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Riverside County's ombudsman program can be reached at (833) 772-6624. This is often the fastest first step when the issue is care quality rather than an emergency.

For the full walkthrough, see How to report nursing home abuse in California.

Injuries that most often signal neglect

The injuries below are the ones most often at issue in California nursing home cases. Any one of them at The Springs Health and Rehabilitation Center is a reason to ask what the facility's own records show:

Nursing home abuse claims in Riverside County

If a loved one was harmed at The Springs Health and Rehabilitation Center, these pages explain how Riverside County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:

You can also compare every home in the Riverside County nursing home directory.

Are There Lawsuits Against The Springs Health and Rehabilitation Center?

This page reports federal and state inspection, complaint and enforcement records for The Springs Health and Rehabilitation Center. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Riverside County are searchable through the Riverside County Superior Court's online case records. If your family member was injured at The Springs Health and Rehabilitation Center, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.

Family touring a California nursing home and asking staff questions. Illustration on the page for The Springs Health and Rehabilitation Center in Murrieta, California.
Family touring a California nursing home and asking staff questions

Frequently asked questions

Is The Springs Health and Rehabilitation Center a good nursing home?
CMS gives The Springs Health and Rehabilitation Center an overall rating of 4 of 5 stars, with a health inspection rating of 4 of 5 based on in-person state surveys. California has issued 2 state citations against the facility, including 2 in the state's two most serious classes, class A and class AA. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
What should I do if my loved one was injured at The Springs Health and Rehabilitation Center?
Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Riverside County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
Has The Springs Health and Rehabilitation Center been fined or cited for serious violations?
Public records show 1 federal fine totaling $26,918 and 2 California state citations with $57,000 in state penalties, including 1 class AA citation.
How many state citations does The Springs Health and Rehabilitation Center have?
The California Department of Public Health has issued 2 citations against The Springs Health and Rehabilitation Center in Murrieta between February 7, 2020 and December 20, 2023: 1 class AA and 1 class A, with $57,000 in assessed penalties.
How do I report a problem at The Springs Health and Rehabilitation Center?
File a complaint with CDPH through its Cal Health Find system, or contact the Riverside County Long-Term Care Ombudsman at (833) 772-6624. In an emergency, call Adult Protective Services or 911.

If your loved one was harmed

We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).

If your loved one was harmed at The Springs Health and Rehabilitation Center, talk to our Riverside County nursing home abuse lawyers. We handle cases in Murrieta and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.

Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.

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Sources

Disclaimer

The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of The Springs Health and Rehabilitation Center in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with The Springs Health and Rehabilitation Center, and neither the facility nor any government agency endorses this page.

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