Centinela Grand Inc Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into Centinela Grand Inc in Perris, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. It includes 1 citation in the state's two most serious classes, class A and class AA.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 5 of 5 stars. The health inspection rating, the most independent of the three categories, is 4 of 5.
- California state citations: 6 on record, including 1 class A and 5 class B, with $18,000 in assessed penalties.
- Staffing: 4.63 nursing hours per resident per day; registered nurse turnover 18.2%.
- Most recent standard inspection: 1 deficiency cited on December 12, 2024. The most recent inspection since then was on August 4, 2025: 2 deficiencies cited in the complaint inspection.
- Federal enforcement: no federal fines on record in the reported period.
- Ownership: Centinela Grand, Inc., for-profit, part of Rollins-Nelson Healthcare Management (8 facilities nationally).
Centinela Grand Inc ratings and staffing
Centinela Grand Inc is located at 2225 North Perris Boulevard in Perris, Riverside County. It is a for-profit facility operated by Centinela Grand, Inc., part of Rollins-Nelson Healthcare Management, with 109 certified beds and an average of 100.5 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For Centinela Grand Inc, those scores are: health inspections 4 of 5, staffing 4 of 5, quality measures 5 of 5.
Staffing. Centinela Grand Inc reports 4.63 total nursing hours per resident per day, of which 0.46 are registered nurse hours. Over the reporting year, 12.5% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
August 4, 2025, complaint inspection
2 deficiencies cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents and provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity E)
- F0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. (scope and severity E)
June 9, 2025, complaint inspection
2 deficiencies cited. Surveyors cited the facility for timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities and respond appropriately to all alleged violations.
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity D)
- F0610Respond appropriately to all alleged violations. (scope and severity D)
December 12, 2024, standard inspection
1 deficiency cited. Surveyors cited the facility for assist a resident in gaining access to vision and hearing services.
- F0685Assist a resident in gaining access to vision and hearing services. (scope and severity D)
March 18, 2022, standard inspection
12 deficiencies cited. Surveyors cited the facility for provide enough food/fluids to maintain a resident's health, procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, and keep all essential equipment working safely.
- F0692Provide enough food/fluids to maintain a resident's health. (scope and severity G)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
- F0908Keep all essential equipment working safely. (scope and severity F)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity E)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity E)
- F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (scope and severity E)
- F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (scope and severity E)
- F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors. (scope and severity E)
- F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (scope and severity D)
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
- F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
- F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. (scope and severity D)
November 8, 2019, standard inspection
10 deficiencies cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals, ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs, and provide and implement an infection prevention and control program.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity E)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity E)
- F0880Provide and implement an infection prevention and control program. (scope and severity E)
- F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (scope and severity D)
- F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity D)
- F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (scope and severity D)
- F0757Ensure each resident’s drug regimen must be free from unnecessary drugs. (scope and severity D)
- F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (scope and severity D)
- F0760Ensure that residents are free from significant medication errors. (scope and severity D)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity D)
Penalties. CMS records show no federal fines for Centinela Grand Inc in the reported period.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
State records show 6 citations against Centinela Grand Inc between May 31, 2006 and June 19, 2019: 1 class A and 5 class B, with $18,000 in assessed penalties.
- June 19, 2019, class B, Patient Care. $2,000 penalty.
- January 31, 2019, class B, Abuse/Facility Not Self Reported. $2,000 penalty.
- December 13, 2017, class B, Abuse/Facility Not Self Reported. $2,000 penalty.
- July 25, 2013, class B, Abuse/Facility Not Self Reported. $1,000 penalty.
- June 29, 2011, class B, Abuse/Facility Not Self Reported. $1,000 penalty.
- May 31, 2006, class A, Patient Care. $10,000 penalty.
Across Riverside County's 54 certified facilities, the average is about 8.4 state citations per facility. Centinela Grand Inc's 6 is below that average.
A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.
Other nursing homes in Perris
Families comparing options in Perris often look at these facilities as well. Each link opens that facility's full public record:
- The Springs Health and Rehabilitation Center, 4 stars, 2 state citations (in Riverside County)
- Murrieta Health and Rehabilitation Center, 2 stars, 10 state citations (in Riverside County)
- The Bradley Gardens, 3 stars, 9 state citations (in Riverside County)
- Menifee Lakes Post Acute, 3 stars, 4 state citations (in Riverside County)
See every facility in the Riverside County nursing home directory.
Other nursing homes in Riverside County
These are other nursing homes in Riverside County, listed by how close each home's ZIP code is to the ZIP code for Centinela Grand Inc. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- The Springs Health and Rehabilitation Center, Murrieta
- Murrieta Health and Rehabilitation Center, Murrieta
- The Bradley Gardens, San Jacinto
- Menifee Lakes Post Acute, Sun City
- Rancho Bellagio Post Acute, Moreno Valley
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Centinela Grand Inc, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Riverside County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Riverside County's ombudsman program can be reached at (833) 772-6624. This is often the fastest first step when the issue is care quality rather than an emergency.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Centinela Grand Inc is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in Riverside County
If a loved one was harmed at Centinela Grand Inc, these pages explain how Riverside County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- Riverside County bedsore lawyer
- Riverside County nursing home neglect lawyer
- Riverside County nursing home fall lawyer
- Riverside County nursing home wrongful death lawyer
- Riverside County nursing home sepsis lawyer
- Riverside County nursing home dehydration and malnutrition lawyer
- Riverside County nursing home medication error lawyer
You can also compare every home in the Riverside County nursing home directory.
Are There Lawsuits Against Centinela Grand Inc?
This page reports federal and state inspection, complaint and enforcement records for Centinela Grand Inc. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Riverside County are searchable through the Riverside County Superior Court's online case records. If your family member was injured at Centinela Grand Inc, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is Centinela Grand Inc a good nursing home?
- CMS gives Centinela Grand Inc an overall rating of 5 of 5 stars, with a health inspection rating of 4 of 5 based on in-person state surveys. California has issued 6 state citations against the facility, including 1 in the state's two most serious classes, class A and class AA. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at Centinela Grand Inc?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Riverside County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has Centinela Grand Inc been fined or cited for serious violations?
- Public records show 6 California state citations with $18,000 in state penalties, including 1 class A citation.
- How many state citations does Centinela Grand Inc have?
- The California Department of Public Health has issued 6 citations against Centinela Grand Inc in Perris between May 31, 2006 and June 19, 2019: 1 class A and 5 class B, with $18,000 in assessed penalties.
- How do I report a problem at Centinela Grand Inc?
- File a complaint with CDPH through its Cal Health Find system, or contact the Riverside County Long-Term Care Ombudsman at (833) 772-6624. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at Centinela Grand Inc, talk to our Riverside County nursing home abuse lawyers. We handle cases in Perris and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: Centinela Grand Inc provider record, CCN 056186. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: Centinela Grand Inc state license record, FACID 250000079, license 250000222.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Centinela Grand Inc in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Centinela Grand Inc, and neither the facility nor any government agency endorses this page.