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Riverside County

Desert Regional Medical Center D/P SNF Complaints, Violations and Inspection Records

Reviewed by Thomas Wallin, Young & Wallin

Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.

What the public record shows

If you are looking into Desert Regional Medical Center D/P SNF in Palm Springs, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. It includes 1 citation in the state's two most serious classes, class A and class AA.

CMS overall rating 5 of 5 Health inspections 4 of 5
Nursing hours per resident per day 8.10 Compared with the California average below
California state citations 3 $18,100 in penalties
Federal fines $14,043 1 federal fine
CMS overall rating
CMS overall rating: 5 out of 5 stars.
Nursing hours per resident per day, against the California average
This facility reports 8.10 nursing hours per resident per day, above the California average of 4.52.
California state citations by year
California state citations by year, between 2012 and 2018: 3 citations on record, including 1 class A and 2 class B.

Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:

  • CMS overall rating: 5 of 5 stars. The health inspection rating, the most independent of the three categories, is 4 of 5.
  • California state citations: 3 on record, including 1 class A and 2 class B, with $18,100 in assessed penalties.
  • Staffing: 8.10 nursing hours per resident per day; registered nurse turnover 13.6%.
  • Most recent standard inspection: 4 deficiencies cited on June 11, 2026.
  • Federal enforcement: 1 federal fine totaling $14,043 in the reported period.
  • Ownership: Desert Regional Medical Center, Inc., for-profit.
Entrance of a California skilled nursing facility on a clear morning. Illustration on the page for Desert Regional Medical Center D/P SNF in Palm Springs, California.
Illustration. Not a photograph of Desert Regional Medical Center D/P SNF.

Desert Regional Medical Center D/P SNF ratings and staffing

Desert Regional Medical Center D/P SNF is located at 1150 North Indian Canyon Drive in Palm Springs, Riverside County. It is a for-profit facility operated by Desert Regional Medical Center, Inc., with 32 certified beds and an average of 18.8 residents a day. It accepts Medicare and Medicaid.

CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:

  • Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
  • Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
  • Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.

For Desert Regional Medical Center D/P SNF, those scores are: health inspections 4 of 5, staffing 5 of 5, quality measures 4 of 5.

Staffing. Desert Regional Medical Center D/P SNF reports 8.10 total nursing hours per resident per day, of which 5.26 are registered nurse hours. Over the reporting year, 15.8% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.

How this home compares in the public record

CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.

CMS overall rating 5 of 5 Riverside County average 3.21 of 5 across 53 rated homes. California average 3.16 of 5 across 1,154 rated homes
Nursing hours per resident per day 8.10 Riverside County average 4.48. California average 4.52
Federal fines $14,043 Riverside County average $16,218 per home. California average $24,666 per home

These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.

Federal inspection findings and penalties

Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.

June 11, 2026, standard inspection

4 deficiencies cited. Surveyors cited the facility for ensure food and drink is palatable, attractive, and at a safe and appetizing temperature, immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident, and create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.

  • F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (scope and severity E)
  • F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity D)
  • F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (scope and severity D)
  • F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)

August 21, 2025, standard inspection

8 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, dispose of garbage and refuse properly, and honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  • F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
  • F0814Dispose of garbage and refuse properly. (scope and severity F)
  • F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (scope and severity E)
  • F0692Provide enough food/fluids to maintain a resident's health. (scope and severity E)
  • F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
  • F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (scope and severity E)
  • F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
  • F0880Provide and implement an infection prevention and control program. (scope and severity D)

January 14, 2025, complaint inspection

1 deficiency cited. Surveyors cited the facility for immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity D)

August 1, 2024, complaint inspection

1 deficiency cited. Surveyors cited the facility for ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

  • F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. (scope and severity D)

February 29, 2024, standard inspection

7 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident, and make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

  • F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity L)
  • F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (scope and severity F)
  • F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (scope and severity F)
  • F0880Provide and implement an infection prevention and control program. (scope and severity E)
  • F0908Keep all essential equipment working safely. (scope and severity E)
  • F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (scope and severity D)
  • F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (scope and severity D)

January 3, 2024, complaint inspection

1 deficiency cited. Surveyors cited the facility for timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity D)

Penalties. Over the reported period, Desert Regional Medical Center D/P SNF received 1 federal fine totaling $14,043 and 1 payment denial. Fines are imposed when a facility is cited for a serious violation or fails to correct a prior deficiency in time.

California state citations

California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.

State records show 3 citations against Desert Regional Medical Center D/P SNF between November 19, 2012 and June 7, 2018: 1 class A and 2 class B, with $18,100 in assessed penalties.

  • June 7, 2018, class B, Other. $100 penalty.
  • February 13, 2014, class A, Patient Care. $17,000 penalty.
  • November 19, 2012, class B, Patient Care. $1,000 penalty.

Across Riverside County's 54 certified facilities, the average is about 8.4 state citations per facility. Desert Regional Medical Center D/P SNF's 3 is below that average.

A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.

Other nursing homes in Palm Springs

Families comparing options in Palm Springs often look at these facilities as well. Each link opens that facility's full public record:

See every facility in the Riverside County nursing home directory.

Other nursing homes in Riverside County

These are other nursing homes in Riverside County, listed by how close each home's ZIP code is to the ZIP code for Desert Regional Medical Center D/P SNF. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.

This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.

Couple reading a nursing home inspection report together at home. Illustration on the page for Desert Regional Medical Center D/P SNF in Palm Springs, California.
Couple reading a nursing home inspection report together at home

What to do if you are worried about care at this facility

You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Desert Regional Medical Center D/P SNF, you can take these steps:

Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.

File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Riverside County licensing district office.

Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Riverside County's ombudsman program can be reached at (833) 772-6624. This is often the fastest first step when the issue is care quality rather than an emergency.

For the full walkthrough, see How to report nursing home abuse in California.

Injuries that most often signal neglect

The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Desert Regional Medical Center D/P SNF is a reason to ask what the facility's own records show:

Nursing home abuse claims in Riverside County

If a loved one was harmed at Desert Regional Medical Center D/P SNF, these pages explain how Riverside County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:

You can also compare every home in the Riverside County nursing home directory.

Are There Lawsuits Against Desert Regional Medical Center D/P SNF?

This page reports federal and state inspection, complaint and enforcement records for Desert Regional Medical Center D/P SNF. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Riverside County are searchable through the Riverside County Superior Court's online case records. If your family member was injured at Desert Regional Medical Center D/P SNF, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.

Family touring a California nursing home and asking staff questions. Illustration on the page for Desert Regional Medical Center D/P SNF in Palm Springs, California.
Family touring a California nursing home and asking staff questions

Frequently asked questions

Is Desert Regional Medical Center D/P SNF a good nursing home?
CMS gives Desert Regional Medical Center D/P SNF an overall rating of 5 of 5 stars, with a health inspection rating of 4 of 5 based on in-person state surveys. California has issued 3 state citations against the facility, including 1 in the state's two most serious classes, class A and class AA. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
What should I do if my loved one was injured at Desert Regional Medical Center D/P SNF?
Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Riverside County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
Has Desert Regional Medical Center D/P SNF been fined or cited for serious violations?
Public records show 1 federal fine totaling $14,043 and 3 California state citations with $18,100 in state penalties, including 1 class A citation.
How many state citations does Desert Regional Medical Center D/P SNF have?
The California Department of Public Health has issued 3 citations against Desert Regional Medical Center D/P SNF in Palm Springs between November 19, 2012 and June 7, 2018: 1 class A and 2 class B, with $18,100 in assessed penalties.
How do I report a problem at Desert Regional Medical Center D/P SNF?
File a complaint with CDPH through its Cal Health Find system, or contact the Riverside County Long-Term Care Ombudsman at (833) 772-6624. In an emergency, call Adult Protective Services or 911.

If your loved one was harmed

We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).

If your loved one was harmed at Desert Regional Medical Center D/P SNF, talk to our Riverside County nursing home abuse lawyers. We handle cases in Palm Springs and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.

Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.

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Sources

  • Centers for Medicare & Medicaid Services, Care Compare: Desert Regional Medical Center D/P SNF provider record, CCN 555417. Ratings, staffing, and federal deficiency data processed August 1, 2026.
  • CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
  • California Department of Public Health, Cal Health Find: Desert Regional Medical Center D/P SNF state license record, FACID 250000857, license 250000139.
  • California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.

Disclaimer

The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Desert Regional Medical Center D/P SNF in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Desert Regional Medical Center D/P SNF, and neither the facility nor any government agency endorses this page.

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