West Pico Terrace Healthcare & Wellness Centre LP Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into West Pico Terrace Healthcare & Wellness Centre LP in Los Angeles, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. It includes 3 citations in the state's two most serious classes, class A and class AA.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 5 of 5 stars. The health inspection rating, the most independent of the three categories, is 4 of 5.
- California state citations: 5 on record, including 1 class AA, 2 class A, and 2 class B, with $183,000 in assessed penalties.
- Staffing: 4.70 nursing hours per resident per day. Registered nurse turnover not reported.
- Most recent standard inspection: 7 deficiencies cited on April 17, 2026.
- Federal enforcement: no federal fines on record in the reported period.
- Ownership: West Pico Terrace Healthcare & Wellness Centre LP, for-profit, part of Corporate Interface Services (40 facilities nationally).
West Pico Terrace Healthcare & Wellness Centre LP ratings and staffing
West Pico Terrace Healthcare & Wellness Centre LP is located at 6070 W. Pico Boulevard in Los Angeles, Los Angeles County. It is a for-profit facility operated by West Pico Terrace Healthcare & Wellness Centre LP, part of Corporate Interface Services, with 49 certified beds and an average of 45.3 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For West Pico Terrace Healthcare & Wellness Centre LP, those scores are: health inspections 4 of 5, staffing 2 of 5, quality measures 5 of 5.
Staffing. West Pico Terrace Healthcare & Wellness Centre LP reports 4.70 total nursing hours per resident per day, of which 0.56 are registered nurse hours. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
April 17, 2026, standard inspection
7 deficiencies cited. Surveyors cited the facility for ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs, provide and implement an infection prevention and control program, and keep residents' personal and medical records private and confidential.
- F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. (scope and severity E)
- F0880Provide and implement an infection prevention and control program. (scope and severity E)
- F0583Keep residents' personal and medical records private and confidential. (scope and severity D)
- F0645PASARR screening for Mental disorders or Intellectual Disabilities (scope and severity D)
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
- F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (scope and severity D)
- F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity B)
April 30, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity D)
February 9, 2025, standard inspection
17 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, provide and implement an infection prevention and control program, and honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
- F0880Provide and implement an infection prevention and control program. (scope and severity E)
- F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (scope and severity D)
- F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. (scope and severity D)
- F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. (scope and severity D)
- F0637Assess the resident when there is a significant change in condition (scope and severity D)
- F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (scope and severity D)
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
- F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity D)
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
- F0685Assist a resident in gaining access to vision and hearing services. (scope and severity D)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
- F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (scope and severity D)
- F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity D)
- F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity B)
November 8, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
October 15, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
- F0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. (scope and severity D)
January 19, 2024, standard inspection
13 deficiencies cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals, provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections, and ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity E)
- F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (scope and severity E)
- F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (scope and severity E)
- F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. (scope and severity E)
- F0558Reasonably accommodate the needs and preferences of each resident. (scope and severity D)
- F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (scope and severity D)
- F0645PASARR screening for Mental disorders or Intellectual Disabilities (scope and severity D)
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
- F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing. (scope and severity D)
- F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (scope and severity D)
- F0732Post nurse staffing information every day. (scope and severity D)
- F0883Develop and implement policies and procedures for flu and pneumonia vaccinations. (scope and severity D)
- F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity D)
October 13, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (scope and severity D)
August 11, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for plan the resident's discharge to meet the resident's goals and needs.
- F0660Plan the resident's discharge to meet the resident's goals and needs. (scope and severity D)
Penalties. CMS records show no federal fines for West Pico Terrace Healthcare & Wellness Centre LP in the reported period.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
State records show 5 citations against West Pico Terrace Healthcare & Wellness Centre LP between May 16, 2003 and April 21, 2023: 1 class AA, 2 class A, and 2 class B, with $183,000 in assessed penalties. 1 of these actions were connected to a resident's death.
- April 21, 2023, class A, Patient Care. $75,000 penalty. Appealed.
- September 6, 2022, class A, Patient Care. $25,000 penalty.
- February 5, 2021, class B, Patient Care. $2,000 penalty.
- February 26, 2015, class AA, Patient Care. $80,000 penalty. Appealed. Death-related.
- May 16, 2003, class B, Patient Care. $1,000 penalty.
Across Los Angeles County's 369 certified facilities, the average is about 11.3 state citations per facility. West Pico Terrace Healthcare & Wellness Centre LP's 5 is below that average.
A citation marked "Appealed." is under appeal, so it is not a final determination. A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.
Other nursing homes in Los Angeles
Families comparing options in Los Angeles often look at these facilities as well. Each link opens that facility's full public record:
- Veterans Home of California - West Los Angeles, 3 stars, 1 state citation
- Kei-Ai Los Angeles Healthcare Center, 1 star, 25 state citations
- Alden Terrace Convalescent Hospital, 5 stars, 7 state citations
- Longwood Manor Conv.Hospital, 2 stars, 22 state citations
- The Rehabilitation Center of Los Angeles, 1 star, 14 state citations
See every facility in the Los Angeles County nursing home directory.
Other nursing homes in Los Angeles County
These are other nursing homes in Los Angeles County, listed by how close each home's ZIP code is to the ZIP code for West Pico Terrace Healthcare & Wellness Centre LP. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- Flower Villa, Inc, Los Angeles
- Pavilion on Pico Healthcare & Wellness Centre, LP, Los Angeles
- Cheviot Hills Post Acute, Los Angeles
- Guardian Rehabilitation Hospital, Los Angeles
- Kennedy Care Center, Los Angeles
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at West Pico Terrace Healthcare & Wellness Centre LP, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Los Angeles County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Los Angeles County's ombudsman program can be reached at (800) 334-9473. This is often the fastest first step when the issue is care quality rather than an emergency.
Call Adult Protective Services or 911 if you believe an elder is in immediate danger. Los Angeles County APS: (877) 477-3646.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at West Pico Terrace Healthcare & Wellness Centre LP is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in Los Angeles County
If a loved one was harmed at West Pico Terrace Healthcare & Wellness Centre LP, these pages explain how Los Angeles County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- Los Angeles County bedsore lawyer
- Los Angeles County nursing home neglect lawyer
- Los Angeles County nursing home fall lawyer
- Los Angeles County nursing home wrongful death lawyer
- Los Angeles County nursing home sepsis lawyer
- Los Angeles County nursing home dehydration and malnutrition lawyer
- Los Angeles County nursing home medication error lawyer
You can also compare every home in the Los Angeles County nursing home directory.
Are There Lawsuits Against West Pico Terrace Healthcare & Wellness Centre LP?
This page reports federal and state inspection, complaint and enforcement records for West Pico Terrace Healthcare & Wellness Centre LP. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Los Angeles County are searchable through the Los Angeles County Superior Court's online case records. If your family member was injured at West Pico Terrace Healthcare & Wellness Centre LP, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is West Pico Terrace Healthcare & Wellness Centre LP a good nursing home?
- CMS gives West Pico Terrace Healthcare & Wellness Centre LP an overall rating of 5 of 5 stars, with a health inspection rating of 4 of 5 based on in-person state surveys. California has issued 5 state citations against the facility, including 3 in the state's two most serious classes, class A and class AA. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at West Pico Terrace Healthcare & Wellness Centre LP?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Los Angeles County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has West Pico Terrace Healthcare & Wellness Centre LP been fined or cited for serious violations?
- Public records show 5 California state citations with $183,000 in state penalties, including 1 class AA citation.
- How many state citations does West Pico Terrace Healthcare & Wellness Centre LP have?
- The California Department of Public Health has issued 5 citations against West Pico Terrace Healthcare & Wellness Centre LP in Los Angeles between May 16, 2003 and April 21, 2023: 1 class AA, 2 class A, and 2 class B, with $183,000 in assessed penalties.
- How do I report a problem at West Pico Terrace Healthcare & Wellness Centre LP?
- File a complaint with CDPH through its Cal Health Find system, or contact the Los Angeles County Long-Term Care Ombudsman at (800) 334-9473. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at West Pico Terrace Healthcare & Wellness Centre LP, talk to our Los Angeles County nursing home abuse lawyers. We handle cases in Los Angeles and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: West Pico Terrace Healthcare & Wellness Centre LP provider record, CCN 055119. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: West Pico Terrace Healthcare & Wellness Centre LP state license record, FACID 910000316, license 910000144.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of West Pico Terrace Healthcare & Wellness Centre LP in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with West Pico Terrace Healthcare & Wellness Centre LP, and neither the facility nor any government agency endorses this page.