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Cheviot Hills Post Acute Complaints, Violations and Inspection Records

Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.

What the public record shows

If you are looking into Cheviot Hills Post Acute in Los Angeles, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. It includes 1 citation in the state's two most serious classes, class A and class AA.

CMS overall rating 2 of 5 Health inspections 2 of 5
Nursing hours per resident per day 3.86 Compared with the California average below
California state citations 13 $55,500 in penalties
Federal fines $51,613 1 federal fine
CMS overall rating
CMS overall rating: 2 out of 5 stars.
Nursing hours per resident per day, against the California average
This facility reports 3.86 nursing hours per resident per day, below the California average of 4.52.
California state citations by year
California state citations by year, between 2001 and 2023: 13 citations on record, including 1 class A and 12 class B.

Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:

  • CMS overall rating: 2 of 5 stars. The health inspection rating, the most independent of the three categories, is 2 of 5.
  • California state citations: 13 on record, including 1 class A and 12 class B, with $55,500 in assessed penalties.
  • Staffing: 3.86 nursing hours per resident per day. Registered nurse turnover not reported.
  • Most recent standard inspection: 10 deficiencies cited on February 20, 2026. The most recent inspection since then was on April 30, 2026: 1 deficiency cited in the complaint inspection.
  • Federal enforcement: 1 federal fine totaling $51,613 in the reported period.
  • Ownership: Windsor Cheviot Hills, LLC, for-profit, part of Windsor (22 facilities nationally).
Entrance of a California skilled nursing facility on a clear morning. Illustration on the page for Cheviot Hills Post Acute in Los Angeles, California.
Illustration. Not a photograph of Cheviot Hills Post Acute.

Cheviot Hills Post Acute ratings and staffing

Cheviot Hills Post Acute is located at 3533 Motor Avenue in Los Angeles, Los Angeles County. It is a for-profit facility operated by Windsor Cheviot Hills, LLC, part of Windsor, with 99 certified beds and an average of 85.9 residents a day. It accepts Medicare and Medicaid.

CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:

  • Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
  • Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
  • Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.

For Cheviot Hills Post Acute, those scores are: health inspections 2 of 5, staffing 2 of 5, quality measures 4 of 5.

Staffing. Cheviot Hills Post Acute reports 3.86 total nursing hours per resident per day, of which 0.25 are registered nurse hours. Over the reporting year, 15.7% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.

How this home compares in the public record

CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.

CMS overall rating 2 of 5 Los Angeles County average 2.46 of 5 across 367 rated homes. California average 3.16 of 5 across 1,154 rated homes
Nursing hours per resident per day 3.86 Los Angeles County average 4.60. California average 4.52
Federal fines $51,613 Los Angeles County average $43,612 per home. California average $24,666 per home

These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.

Homes in Westside with a higher CMS overall rating

CMS rates each of these homes above Cheviot Hills Post Acute on the overall star rating it publishes. The rating is one measure of a facility's record, and each page below carries that home's own inspection findings, staffing hours and citation history.

These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.

Federal inspection findings and penalties

Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.

April 30, 2026, complaint inspection

1 deficiency cited. Surveyors cited the facility for ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

  • F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. (scope and severity D)

April 28, 2026, complaint inspection

2 deficiencies cited. Surveyors cited the facility for ensure that residents are fully informed and understand their health status, care and treatments and develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F0552Ensure that residents are fully informed and understand their health status, care and treatments. (scope and severity D)
  • F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)

February 20, 2026, standard inspection

10 deficiencies cited. Surveyors cited the facility for observe each nurse aide's job performance and give regular training, provide and implement an infection prevention and control program, and reasonably accommodate the needs and preferences of each resident.

  • F0730Observe each nurse aide's job performance and give regular training. (scope and severity E)
  • F0880Provide and implement an infection prevention and control program. (scope and severity E)
  • F0558Reasonably accommodate the needs and preferences of each resident. (scope and severity D)
  • F0583Keep residents' personal and medical records private and confidential. (scope and severity D)
  • F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (scope and severity D)
  • F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. (scope and severity D)
  • F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
  • F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
  • F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity D)
  • F0919Make sure that a working call system is available in each resident's bathroom and bathing area. (scope and severity D)

January 14, 2026, complaint inspection

2 deficiencies cited. Surveyors cited the facility for develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured and ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

  • F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
  • F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (scope and severity D)

December 18, 2025, complaint inspection

1 deficiency cited. Surveyors cited the facility for provide care and assistance to perform activities of daily living for any resident who is unable.

  • F0677Provide care and assistance to perform activities of daily living for any resident who is unable. (scope and severity D)

May 28, 2025, complaint inspection

2 deficiencies cited. Surveyors cited the facility for ensure each resident receives an accurate assessment and develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F0641Ensure each resident receives an accurate assessment. (scope and severity D)
  • F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)

April 3, 2025, complaint inspection

2 deficiencies cited. Surveyors cited the facility for develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured and provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
  • F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing. (scope and severity D)

December 12, 2024, standard inspection

11 deficiencies cited. Surveyors cited the facility for ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident, procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, and honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (scope and severity F)
  • F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
  • F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity D)
  • F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. (scope and severity D)
  • F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. (scope and severity D)
  • F0645PASARR screening for Mental disorders or Intellectual Disabilities (scope and severity D)
  • F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (scope and severity D)
  • F0745Provide medically-related social services to help each resident achieve the highest possible quality of life. (scope and severity D)
  • F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
  • F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. (scope and severity D)
  • F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (scope and severity D)

November 8, 2024, complaint inspection

2 deficiencies cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents and immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity G)
  • F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity D)

October 16, 2024, complaint inspection

1 deficiency cited. Surveyors cited the facility for ensure that residents are fully informed and understand their health status, care and treatments.

  • F0552Ensure that residents are fully informed and understand their health status, care and treatments. (scope and severity D)

April 8, 2024, complaint inspection

2 deficiencies cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody and ensure each resident must receive and the facility must provide necessary behavioral health care and services.

  • F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)
  • F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services. (scope and severity D)

December 26, 2023, complaint inspection

1 deficiency cited. Surveyors cited the facility for have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

  • F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. (scope and severity D)

November 17, 2023, standard inspection

16 deficiencies cited. Surveyors cited the facility for honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive, develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured, and provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (scope and severity E)
  • F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity E)
  • F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
  • F0759Ensure medication error rates are not 5 percent or greater. (scope and severity E)
  • F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
  • F0880Provide and implement an infection prevention and control program. (scope and severity E)
  • F0558Reasonably accommodate the needs and preferences of each resident. (scope and severity D)
  • F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (scope and severity D)
  • F0677Provide care and assistance to perform activities of daily living for any resident who is unable. (scope and severity D)
  • F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
  • F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
  • F0697Provide safe, appropriate pain management for a resident who requires such services. (scope and severity D)
  • F0732Post nurse staffing information every day. (scope and severity D)
  • F0836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. (scope and severity D)
  • F0881Implement a program that monitors antibiotic use. (scope and severity D)
  • F0908Keep all essential equipment working safely. (scope and severity D)

November 2, 2023, complaint inspection

1 deficiency cited. Surveyors cited the facility for make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

  • F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (scope and severity D)

September 8, 2023, complaint inspection

5 deficiencies cited. Surveyors cited the facility for ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident, make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public, and make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

  • F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (scope and severity J)
  • F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (scope and severity F)
  • F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (scope and severity F)
  • F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. (scope and severity E)
  • F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)

August 29, 2023, complaint inspection

2 deficiencies cited. Surveyors cited the facility for provide appropriate pressure ulcer care and prevent new ulcers from developing and provide enough food/fluids to maintain a resident's health.

  • F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing. (scope and severity D)
  • F0692Provide enough food/fluids to maintain a resident's health. (scope and severity D)

August 8, 2023, complaint inspection

1 deficiency cited. Surveyors cited the facility for develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity D)

Penalties. Over the reported period, Cheviot Hills Post Acute received 1 federal fine totaling $51,613. Fines are imposed when a facility is cited for a serious violation or fails to correct a prior deficiency in time.

California state citations

California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.

State records show 13 citations against Cheviot Hills Post Acute between May 11, 2001 and October 20, 2023: 1 class A and 12 class B, with $55,500 in assessed penalties. 2 of these actions were connected to a resident's death.

  • October 20, 2023, class B, Patient Care. $3,000 penalty.
  • October 13, 2023, class B, Physical Environment. $3,000 penalty.
  • September 21, 2023, class B, Physical Environment. $9,250 penalty.
  • April 20, 2023, class B, Physical Environment. $3,000 penalty.
  • March 29, 2023, class B, Physical Environment. $3,000 penalty.
  • September 30, 2022, class B, Patient Care. $2,250 penalty. Appealed.
  • July 29, 2021, class B, Patient Care. $2,000 penalty.
  • April 9, 2021, class A, Patient Care. $14,000 penalty. Appealed. Death-related.
  • October 30, 2019, class B, Patient Care. $10,000 penalty. Appealed. Death-related.
  • June 19, 2019, class B, Patient Care. $2,000 penalty. Appealed.
  • June 22, 2018, class B, Abuse/Facility Not Self Reported. $2,000 penalty.
  • April 9, 2004, class B, Patient Care. $1,000 penalty.

and 1 earlier citation, in the CDPH record linked under Sources.

Across Los Angeles County's 369 certified facilities, the average is about 11.3 state citations per facility. Cheviot Hills Post Acute's 13 is close to that average.

A citation marked "Appealed." is under appeal, so it is not a final determination. A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.

Other nursing homes in Los Angeles

Families comparing options in Los Angeles often look at these facilities as well. Each link opens that facility's full public record:

See every facility in the Los Angeles County nursing home directory.

Other nursing homes in Los Angeles County

These are other nursing homes in Los Angeles County, listed by how close each home's ZIP code is to the ZIP code for Cheviot Hills Post Acute. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.

This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.

Couple reading a nursing home inspection report together at home. Illustration on the page for Cheviot Hills Post Acute in Los Angeles, California.
Couple reading a nursing home inspection report together at home

What to do if you are worried about care at this facility

You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Cheviot Hills Post Acute, you can take these steps:

Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.

File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Los Angeles County licensing district office.

Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Los Angeles County's ombudsman program can be reached at (800) 334-9473. This is often the fastest first step when the issue is care quality rather than an emergency.

Call Adult Protective Services or 911 if you believe an elder is in immediate danger. Los Angeles County APS: (877) 477-3646.

For the full walkthrough, see How to report nursing home abuse in California.

Injuries that most often signal neglect

The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Cheviot Hills Post Acute is a reason to ask what the facility's own records show:

Nursing home abuse claims in Los Angeles County

If a loved one was harmed at Cheviot Hills Post Acute, these pages explain how Los Angeles County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:

You can also compare every home in the Los Angeles County nursing home directory.

Are There Lawsuits Against Cheviot Hills Post Acute?

This page reports federal and state inspection, complaint and enforcement records for Cheviot Hills Post Acute. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Los Angeles County are searchable through the Los Angeles County Superior Court's online case records. If your family member was injured at Cheviot Hills Post Acute, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.

Family touring a California nursing home and asking staff questions. Illustration on the page for Cheviot Hills Post Acute in Los Angeles, California.
Family touring a California nursing home and asking staff questions

Frequently asked questions

Is Cheviot Hills Post Acute a good nursing home?
CMS gives Cheviot Hills Post Acute an overall rating of 2 of 5 stars, with a health inspection rating of 2 of 5 based on in-person state surveys. California has issued 13 state citations against the facility, including 1 in the state's two most serious classes, class A and class AA. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
What should I do if my loved one was injured at Cheviot Hills Post Acute?
Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Los Angeles County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
Has Cheviot Hills Post Acute been fined or cited for serious violations?
Public records show 1 federal fine totaling $51,613 and 13 California state citations with $55,500 in state penalties, including 1 class A citation.
How many state citations does Cheviot Hills Post Acute have?
The California Department of Public Health has issued 13 citations against Cheviot Hills Post Acute in Los Angeles between May 11, 2001 and October 20, 2023: 1 class A and 12 class B, with $55,500 in assessed penalties.
How do I report a problem at Cheviot Hills Post Acute?
File a complaint with CDPH through its Cal Health Find system, or contact the Los Angeles County Long-Term Care Ombudsman at (800) 334-9473. In an emergency, call Adult Protective Services or 911.

If your loved one was harmed

We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).

If your loved one was harmed at Cheviot Hills Post Acute, talk to our Los Angeles County nursing home abuse lawyers. We handle cases in Los Angeles and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.

Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.

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Sources

  • Centers for Medicare & Medicaid Services, Care Compare: Cheviot Hills Post Acute provider record, CCN 056451. Ratings, staffing, and federal deficiency data processed August 1, 2026.
  • CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
  • California Department of Public Health, Cal Health Find: Cheviot Hills Post Acute state license record, FACID 910000023, license 910000090.
  • California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.

Disclaimer

The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Cheviot Hills Post Acute in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Cheviot Hills Post Acute, and neither the facility nor any government agency endorses this page.

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