New Vista Post-Acute Care Center Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into New Vista Post-Acute Care Center in Los Angeles, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. It includes 1 citation in the state's two most serious classes, class A and class AA.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 2 of 5 stars. The health inspection rating, the most independent of the three categories, is 1 of 5.
- California state citations: 3 on record, including 1 class A and 2 class B, with $23,000 in assessed penalties.
- Staffing: 5.18 nursing hours per resident per day; registered nurse turnover 76.3%.
- Most recent standard inspection: 18 deficiencies cited on February 6, 2026. The most recent inspection since then was on June 2, 2026: 1 deficiency cited in the complaint inspection.
- Federal enforcement: 8 federal fines totaling $52,129 in the reported period.
- Ownership: New Vista Pac Operator, LLC, for-profit, part of The Mandelbaum Family (18 facilities nationally).
New Vista Post-Acute Care Center ratings and staffing
New Vista Post-Acute Care Center is located at 1516 Sawtelle Blvd. in Los Angeles, Los Angeles County. It is a for-profit facility operated by New Vista Pac Operator, LLC, part of The Mandelbaum Family, with 116 certified beds and an average of 106 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For New Vista Post-Acute Care Center, those scores are: health inspections 1 of 5, staffing 2 of 5, quality measures 5 of 5.
Staffing. New Vista Post-Acute Care Center reports 5.18 total nursing hours per resident per day, of which 0.77 are registered nurse hours. Over the reporting year, 68.6% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
Abuse warning. CMS currently flags New Vista Post-Acute Care Center with its abuse icon, which marks facilities cited for abuse that led to harm, or for repeat abuse findings, in recent inspection cycles.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Homes in Westside with a higher CMS overall rating
CMS rates each of these homes above New Vista Post-Acute Care Center on the overall star rating it publishes. The rating is one measure of a facility's record, and each page below carries that home's own inspection findings, staffing hours and citation history.
- West Pico Terrace Healthcare & Wellness Centre LP, Los Angeles: CMS overall rating 5 of 5
- Marycrest Manor, Culver City: CMS overall rating 5 of 5
- Pacific Post Acute, Santa Monica: CMS overall rating 5 of 5
- West Hollywood Healthcare & Wellness Centre, LP, Los Angeles: CMS overall rating 4 of 5
- Fireside Health Care Center, Santa Monica: CMS overall rating 4 of 5
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
June 2, 2026, complaint inspection
1 deficiency cited. Surveyors cited the facility for let each resident or the resident's legal representative access or purchase copies of all the resident's records.
- F0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records. (scope and severity D)
April 27, 2026, complaint inspection
2 deficiencies cited. Surveyors cited the facility for immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident and safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity D)
- F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity D)
March 13, 2026, complaint inspection
2 deficiencies cited. Surveyors cited the facility for provide care and assistance to perform activities of daily living for any resident who is unable and provide or get specialized rehabilitative services as required for a resident.
- F0677Provide care and assistance to perform activities of daily living for any resident who is unable. (scope and severity D)
- F0825Provide or get specialized rehabilitative services as required for a resident. (scope and severity D)
February 24, 2026, complaint inspection
1 deficiency cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)
February 18, 2026, complaint inspection
5 deficiencies cited. Surveyors cited the facility for provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift, provide and implement an infection prevention and control program, and make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
- F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (scope and severity E)
- F0880Provide and implement an infection prevention and control program. (scope and severity E)
- F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (scope and severity E)
- F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing. (scope and severity D)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
February 16, 2026, complaint inspection
2 deficiencies cited. Surveyors cited the facility for immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident and develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity D)
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
February 6, 2026, standard inspection
18 deficiencies cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals, ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being, and safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity E)
- F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (scope and severity E)
- F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity E)
- F0880Provide and implement an infection prevention and control program. (scope and severity E)
- F0883Develop and implement policies and procedures for flu and pneumonia vaccinations. (scope and severity E)
- F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. (scope and severity D)
- F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. (scope and severity D)
- F0641Ensure each resident receives an accurate assessment. (scope and severity D)
- F0645PASARR screening for Mental disorders or Intellectual Disabilities (scope and severity D)
- F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (scope and severity D)
- F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (scope and severity D)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
- F0760Ensure that residents are free from significant medication errors. (scope and severity D)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity D)
- F0914Provide bedrooms that don't allow residents to see each other when privacy is needed. (scope and severity D)
- F0917Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space. (scope and severity D)
- F0919Make sure that a working call system is available in each resident's bathroom and bathing area. (scope and severity D)
- F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (scope and severity D)
January 9, 2026, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
December 2, 2025, complaint inspection
2 deficiencies cited. Surveyors cited the facility for ensure that residents are fully informed and understand their health status, care and treatments and provide and implement an infection prevention and control program.
- F0552Ensure that residents are fully informed and understand their health status, care and treatments. (scope and severity D)
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
September 18, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide and implement an infection prevention and control program.
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
August 20, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
June 25, 2025, complaint inspection
2 deficiencies cited. Surveyors cited the facility for immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident and protect each resident from the wrongful use of the resident's belongings or money.
- F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity D)
- F0602Protect each resident from the wrongful use of the resident's belongings or money. (scope and severity D)
June 5, 2025, complaint inspection
2 deficiencies cited. Surveyors cited the facility for develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured and provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
May 28, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide safe, appropriate pain management for a resident who requires such services.
- F0697Provide safe, appropriate pain management for a resident who requires such services. (scope and severity G)
May 16, 2025, complaint inspection
3 deficiencies cited. Surveyors cited the facility for honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights, ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being, and provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity D)
- F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (scope and severity D)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
May 8, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity D)
March 10, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (scope and severity D)
January 7, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (scope and severity D)
December 18, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity D)
December 5, 2024, standard inspection
11 deficiencies cited. Surveyors cited the facility for honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances, honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights, and keep residents' personal and medical records private and confidential.
- F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (scope and severity E)
- F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity D)
- F0583Keep residents' personal and medical records private and confidential. (scope and severity D)
- F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (scope and severity D)
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
- F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (scope and severity D)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
- F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (scope and severity D)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity D)
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
- F0883Develop and implement policies and procedures for flu and pneumonia vaccinations. (scope and severity D)
November 5, 2024, complaint inspection
2 deficiencies cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody and respond appropriately to all alleged violations.
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)
- F0610Respond appropriately to all alleged violations. (scope and severity D)
October 24, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.
- F0826Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor. (scope and severity D)
October 9, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
October 8, 2024, complaint inspection
4 deficiencies cited. Surveyors cited the facility for have a policy regarding use and storage of foods brought to residents by family and other visitors, honor the resident's right to organize and participate in resident/family groups in the facility, and honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors. (scope and severity E)
- F0565Honor the resident's right to organize and participate in resident/family groups in the facility. (scope and severity D)
- F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (scope and severity D)
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
September 20, 2024, complaint inspection
3 deficiencies cited. Surveyors cited the facility for ensure that residents are free from significant medication errors, develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured, and provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- F0760Ensure that residents are free from significant medication errors. (scope and severity E)
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
- F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (scope and severity D)
September 6, 2024, complaint inspection
4 deficiencies cited. Surveyors cited the facility for protect each resident from the wrongful use of the resident's belongings or money, timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities, and ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F0602Protect each resident from the wrongful use of the resident's belongings or money. (scope and severity D)
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity D)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
- F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services. (scope and severity D)
August 24, 2024, complaint inspection
2 deficiencies cited. Surveyors cited the facility for provide and implement an infection prevention and control program and honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
- F0880Provide and implement an infection prevention and control program. (scope and severity E)
- F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (scope and severity D)
August 23, 2024, complaint inspection
2 deficiencies cited. Surveyors cited the facility for plan the resident's discharge to meet the resident's goals and needs and ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F0660Plan the resident's discharge to meet the resident's goals and needs. (scope and severity D)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
July 25, 2024, complaint inspection
2 deficiencies cited. Surveyors cited the facility for ensure services provided by the nursing facility meet professional standards of quality and provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity D)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
July 1, 2024, complaint inspection
2 deficiencies cited. Surveyors cited the facility for provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift and post nurse staffing information every day.
- F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (scope and severity E)
- F0732Post nurse staffing information every day. (scope and severity D)
June 24, 2024, complaint inspection
2 deficiencies cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody and ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity G)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity G)
June 4, 2024, complaint inspection
4 deficiencies cited. Surveyors cited the facility for provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift, honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights, and prepare residents for a safe transfer or discharge from the nursing home.
- F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (scope and severity E)
- F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity D)
- F0624Prepare residents for a safe transfer or discharge from the nursing home. (scope and severity D)
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
May 29, 2024, complaint inspection
2 deficiencies cited. Surveyors cited the facility for develop and implement policies and procedures to prevent abuse, neglect, and theft and ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft. (scope and severity E)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity E)
May 14, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
- F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (scope and severity D)
March 21, 2024, complaint inspection
2 deficiencies cited. Surveyors cited the facility for develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured and ensure services provided by the nursing facility meet professional standards of quality.
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
- F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity D)
February 16, 2024, complaint inspection
4 deficiencies cited. Surveyors cited the facility for reasonably accommodate the needs and preferences of each resident, ensure services provided by the nursing facility meet professional standards of quality, and provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- F0558Reasonably accommodate the needs and preferences of each resident. (scope and severity D)
- F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity D)
- F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (scope and severity D)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
January 25, 2024, complaint inspection
2 deficiencies cited. Surveyors cited the facility for provide care and assistance to perform activities of daily living for any resident who is unable and implement a program that monitors antibiotic use.
- F0677Provide care and assistance to perform activities of daily living for any resident who is unable. (scope and severity D)
- F0881Implement a program that monitors antibiotic use. (scope and severity D)
January 12, 2024, complaint inspection
5 deficiencies cited. Surveyors cited the facility for provide safe, appropriate pain management for a resident who requires such services, provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist, and honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F0697Provide safe, appropriate pain management for a resident who requires such services. (scope and severity E)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
- F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (scope and severity D)
- F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity D)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity D)
December 1, 2023, standard inspection
15 deficiencies cited. Surveyors cited the facility for ensure medication error rates are not 5 percent or greater, ensure that residents are free from significant medication errors, and ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F0759Ensure medication error rates are not 5 percent or greater. (scope and severity E)
- F0760Ensure that residents are free from significant medication errors. (scope and severity E)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity E)
- F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (scope and severity E)
- F0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. (scope and severity E)
- F0919Make sure that a working call system is available in each resident's bathroom and bathing area. (scope and severity E)
- F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity D)
- F0677Provide care and assistance to perform activities of daily living for any resident who is unable. (scope and severity D)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
- F0697Provide safe, appropriate pain management for a resident who requires such services. (scope and severity D)
- F0699Provide care or services that was trauma informed and/or culturally competent. (scope and severity D)
- F0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. (scope and severity D)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity D)
- F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors. (scope and severity D)
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
September 14, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity D)
August 31, 2023, complaint inspection
2 deficiencies cited. Surveyors cited the facility for ensure each resident receives an accurate assessment and provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0641Ensure each resident receives an accurate assessment. (scope and severity D)
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
August 17, 2023, complaint inspection
3 deficiencies cited. Surveyors cited the facility for honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely, make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public, and ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (scope and severity E)
- F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (scope and severity E)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
Penalties. Over the reported period, New Vista Post-Acute Care Center received 8 federal fines totaling $52,129 and 1 payment denial. Fines are imposed when a facility is cited for a serious violation or fails to correct a prior deficiency in time.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
State records show 3 citations against New Vista Post-Acute Care Center between December 23, 2009 and February 23, 2024: 1 class A and 2 class B, with $23,000 in assessed penalties. 2 of these actions were connected to a resident's death.
- February 23, 2024, class B, Patient Care. $3,000 penalty. Death-related.
- April 21, 2023, class B, Patient Care. $3,000 penalty. Death-related.
- December 23, 2009, class A, Patient Care. $17,000 penalty.
Across Los Angeles County's 369 certified facilities, the average is about 11.3 state citations per facility. New Vista Post-Acute Care Center's 3 is below that average.
A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.
Other nursing homes in Los Angeles
Families comparing options in Los Angeles often look at these facilities as well. Each link opens that facility's full public record:
- Veterans Home of California - West Los Angeles, 3 stars, 1 state citation
- Kei-Ai Los Angeles Healthcare Center, 1 star, 25 state citations
- Alden Terrace Convalescent Hospital, 5 stars, 7 state citations
- Longwood Manor Conv.Hospital, 2 stars, 22 state citations
- The Rehabilitation Center of Los Angeles, 1 star, 14 state citations
See every facility in the Los Angeles County nursing home directory.
Other nursing homes in Los Angeles County
These are other nursing homes in Los Angeles County, listed by how close each home's ZIP code is to the ZIP code for New Vista Post-Acute Care Center. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- Westwood Post Acute Care, Los Angeles
- Garden Crest Rehabilitation Center, Los Angeles
- Temple Park Convalescent Hospital, Los Angeles
- Alexandria Care Center, Los Angeles
- Costa Del Sol Healthcare, Los Angeles
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at New Vista Post-Acute Care Center, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Los Angeles County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Los Angeles County's ombudsman program can be reached at (800) 334-9473. This is often the fastest first step when the issue is care quality rather than an emergency.
Call Adult Protective Services or 911 if you believe an elder is in immediate danger. Los Angeles County APS: (877) 477-3646.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at New Vista Post-Acute Care Center is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in Los Angeles County
If a loved one was harmed at New Vista Post-Acute Care Center, these pages explain how Los Angeles County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- Los Angeles County bedsore lawyer
- Los Angeles County nursing home neglect lawyer
- Los Angeles County nursing home fall lawyer
- Los Angeles County nursing home wrongful death lawyer
- Los Angeles County nursing home sepsis lawyer
- Los Angeles County nursing home dehydration and malnutrition lawyer
- Los Angeles County nursing home medication error lawyer
You can also compare every home in the Los Angeles County nursing home directory.
Are There Lawsuits Against New Vista Post-Acute Care Center?
This page reports federal and state inspection, complaint and enforcement records for New Vista Post-Acute Care Center. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Los Angeles County are searchable through the Los Angeles County Superior Court's online case records. If your family member was injured at New Vista Post-Acute Care Center, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is New Vista Post-Acute Care Center a good nursing home?
- CMS gives New Vista Post-Acute Care Center an overall rating of 2 of 5 stars, with a health inspection rating of 1 of 5 based on in-person state surveys. California has issued 3 state citations against the facility, including 1 in the state's two most serious classes, class A and class AA. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at New Vista Post-Acute Care Center?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Los Angeles County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has New Vista Post-Acute Care Center been fined or cited for serious violations?
- Public records show 8 federal fines totaling $52,129 and 3 California state citations with $23,000 in state penalties, including 1 class A citation.
- How many state citations does New Vista Post-Acute Care Center have?
- The California Department of Public Health has issued 3 citations against New Vista Post-Acute Care Center in Los Angeles between December 23, 2009 and February 23, 2024: 1 class A and 2 class B, with $23,000 in assessed penalties.
- How do I report a problem at New Vista Post-Acute Care Center?
- File a complaint with CDPH through its Cal Health Find system, or contact the Los Angeles County Long-Term Care Ombudsman at (800) 334-9473. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at New Vista Post-Acute Care Center, talk to our Los Angeles County nursing home abuse lawyers. We handle cases in Los Angeles and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: New Vista Post-Acute Care Center provider record, CCN 055473. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: New Vista Post-Acute Care Center state license record, FACID 910000019, license 910000018.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of New Vista Post-Acute Care Center in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with New Vista Post-Acute Care Center, and neither the facility nor any government agency endorses this page.