Landmark Medical Center Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into Landmark Medical Center in Pomona, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. It includes 4 citations in the state's two most serious classes, class A and class AA.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 2 of 5 stars. The health inspection rating, the most independent of the three categories, is 1 of 5.
- California state citations: 23 on record, including 4 class A and 19 class B, with $156,200 in assessed penalties.
- Staffing: 3.36 nursing hours per resident per day; registered nurse turnover 42.9%.
- Most recent standard inspection: 7 deficiencies cited on August 21, 2025. The most recent inspection since then was on June 3, 2026: 1 deficiency cited in the complaint inspection.
- Federal enforcement: no federal fines on record in the reported period.
- Ownership: not reported, for-profit.
Landmark Medical Center ratings and staffing
Landmark Medical Center is located at 2030 N. Garey Ave. in Pomona, Los Angeles County. It is a for-profit facility, with 95 certified beds and an average of 93.6 residents a day. It accepts Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For Landmark Medical Center, those scores are: health inspections 1 of 5, staffing 3 of 5, quality measures 5 of 5.
Staffing. Landmark Medical Center reports 3.36 total nursing hours per resident per day, of which 0.20 are registered nurse hours. Over the reporting year, 26% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
Abuse warning. CMS currently flags Landmark Medical Center with its abuse icon, which marks facilities cited for abuse that led to harm, or for repeat abuse findings, in recent inspection cycles.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Homes in San Gabriel Valley with a higher CMS overall rating
CMS rates each of these homes above Landmark Medical Center on the overall star rating it publishes. The rating is one measure of a facility's record, and each page below carries that home's own inspection findings, staffing hours and citation history.
- Mount San Antonio Gardens, Pomona: CMS overall rating 5 of 5
- Del Mar Convalescent Hospital, Rosemead: CMS overall rating 5 of 5
- Monterey Park Conv Hosp, Monterey Park: CMS overall rating 5 of 5
- El Encanto Healthcare Center, City of Industry: CMS overall rating 5 of 5
- Beacon Healthcare Center, West Covina: CMS overall rating 5 of 5
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
June 3, 2026, complaint inspection
1 deficiency cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity E)
March 4, 2026, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
December 5, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity E)
November 26, 2025, complaint inspection
2 deficiencies cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents and safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity E)
- F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity E)
September 15, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity E)
August 21, 2025, standard inspection
7 deficiencies cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody, develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured, and provide care or services that was trauma informed and/or culturally competent.
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity E)
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity E)
- F0699Provide care or services that was trauma informed and/or culturally competent. (scope and severity E)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
- F0552Ensure that residents are fully informed and understand their health status, care and treatments. (scope and severity D)
- F0558Reasonably accommodate the needs and preferences of each resident. (scope and severity D)
- F0685Assist a resident in gaining access to vision and hearing services. (scope and severity D)
December 11, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity D)
September 24, 2024, complaint inspection
3 deficiencies cited. Surveyors cited the facility for provide basic life support, including cpr, prior to the arrival of emergency medical personnel, subject to physician orders and the resident’s advance directives, ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents, and ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel, subject to physician orders and the resident’s advance directives. (scope and severity J)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity E)
- F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (scope and severity E)
September 4, 2024, complaint inspection
3 deficiencies cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody, timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities, and respond appropriately to all alleged violations.
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity E)
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity D)
- F0610Respond appropriately to all alleged violations. (scope and severity D)
August 23, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)
August 19, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)
August 15, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)
August 9, 2024, standard and complaint inspections
17 deficiencies cited. Surveyors cited the facility for provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist, honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive, and protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity K)
- F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (scope and severity E)
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity E)
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity E)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity E)
- F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. (scope and severity E)
- F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (scope and severity E)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity E)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
- F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity D)
- F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (scope and severity D)
- F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (scope and severity D)
- F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity D)
- F0692Provide enough food/fluids to maintain a resident's health. (scope and severity D)
- F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (scope and severity D)
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
- F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. (scope and severity D)
June 7, 2024, complaint inspection
2 deficiencies cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody and timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity E)
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity E)
May 22, 2024, complaint inspection
2 deficiencies cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents and safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity J)
- F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity E)
May 2, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
March 11, 2022, standard inspection
9 deficiencies cited. Surveyors cited the facility for have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis, post nurse staffing information every day, and ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. (scope and severity E)
- F0732Post nurse staffing information every day. (scope and severity E)
- F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (scope and severity E)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
- F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (scope and severity D)
- F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (scope and severity D)
- F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity D)
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
Penalties. CMS records show no federal fines for Landmark Medical Center in the reported period.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
State records show 23 citations against Landmark Medical Center between August 9, 2000 and June 20, 2024: 4 class A and 19 class B, with $156,200 in assessed penalties.
- June 20, 2024, class B, Patient Care. $3,000 penalty.
- January 25, 2023, class B, Patient Care. $3,000 penalty.
- July 29, 2022, class B, Patient Care. $2,000 penalty.
- July 29, 2022, class A, Patient Rights. $20,000 penalty.
- May 4, 2022, class B, Abuse/Facility Not Self Reported. $2,000 penalty.
- April 25, 2022, class B, Patient Record. $3,000 penalty.
- August 12, 2021, class A, Patient Care. $60,000 penalty.
- April 29, 2021, class B, Patient Rights. $2,000 penalty.
- March 25, 2021, class B, Patient Care. $2,000 penalty.
- March 9, 2021, class B, Patient Care. $2,000 penalty.
- January 7, 2021, class A, Patient Care. $20,000 penalty.
- July 15, 2019, class B, Abuse/Facility Not Self Reported. $1,500 penalty.
and 11 earlier citations, in the CDPH record linked under Sources.
Across Los Angeles County's 369 certified facilities, the average is about 11.3 state citations per facility. Landmark Medical Center's 23 is above that average.
A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.
Other nursing homes in Pomona
Families comparing options in Pomona often look at these facilities as well. Each link opens that facility's full public record:
- Park Avenue Healthcare & Wellness Center, 1 star, 43 state citations
- Inland Valley Care and Rehabilitation Center, 1 star, 33 state citations
- Chino Valley Health Care Cente, 2 stars, 3 state citations
- Claremont Care Center, 4 stars, 10 state citations
- Country Oaks Care Center, 3 stars, 4 state citations
See every facility in the Los Angeles County nursing home directory.
Other nursing homes in Los Angeles County
These are other nursing homes in Los Angeles County, listed by how close each home's ZIP code is to the ZIP code for Landmark Medical Center. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- Claremont Care Center, Pomona
- Mount San Antonio Gardens, Pomona
- Chino Valley Health Care Cente, Pomona
- Country Oaks Care Center, Pomona
- Inland Valley Care and Rehabilitation Center, Pomona
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Landmark Medical Center, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Los Angeles County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Los Angeles County's ombudsman program can be reached at (800) 334-9473. This is often the fastest first step when the issue is care quality rather than an emergency.
Call Adult Protective Services or 911 if you believe an elder is in immediate danger. Los Angeles County APS: (877) 477-3646.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Landmark Medical Center is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in Los Angeles County
If a loved one was harmed at Landmark Medical Center, these pages explain how Los Angeles County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- Los Angeles County bedsore lawyer
- Los Angeles County nursing home neglect lawyer
- Los Angeles County nursing home fall lawyer
- Los Angeles County nursing home wrongful death lawyer
- Los Angeles County nursing home sepsis lawyer
- Los Angeles County nursing home dehydration and malnutrition lawyer
- Los Angeles County nursing home medication error lawyer
You can also compare every home in the Los Angeles County nursing home directory.
Are There Lawsuits Against Landmark Medical Center?
This page reports federal and state inspection, complaint and enforcement records for Landmark Medical Center. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Los Angeles County are searchable through the Los Angeles County Superior Court's online case records. If your family member was injured at Landmark Medical Center, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is Landmark Medical Center a good nursing home?
- CMS gives Landmark Medical Center an overall rating of 2 of 5 stars, with a health inspection rating of 1 of 5 based on in-person state surveys. California has issued 23 state citations against the facility, including 4 in the state's two most serious classes, class A and class AA. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at Landmark Medical Center?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Los Angeles County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has Landmark Medical Center been fined or cited for serious violations?
- Public records show 23 California state citations with $156,200 in state penalties, including 4 class A citations.
- How many state citations does Landmark Medical Center have?
- The California Department of Public Health has issued 23 citations against Landmark Medical Center in Pomona between August 9, 2000 and June 20, 2024: 4 class A and 19 class B, with $156,200 in assessed penalties.
- How do I report a problem at Landmark Medical Center?
- File a complaint with CDPH through its Cal Health Find system, or contact the Los Angeles County Long-Term Care Ombudsman at (800) 334-9473. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at Landmark Medical Center, talk to our Los Angeles County nursing home abuse lawyers. We handle cases in Pomona and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
Free Case Evaluation
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: Landmark Medical Center provider record, CCN 05A134. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: Landmark Medical Center state license record, FACID 950000066, license 950000062.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Landmark Medical Center in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Landmark Medical Center, and neither the facility nor any government agency endorses this page.