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Claremont Care Center Complaints, Violations and Inspection Records

Reviewed by Thomas Wallin, Young & Wallin

Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.

What the public record shows

If you are looking into Claremont Care Center in Pomona, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. It includes 3 citations in the state's two most serious classes, class A and class AA.

CMS overall rating 4 of 5 Health inspections 3 of 5
Nursing hours per resident per day 4.24 Compared with the California average below
California state citations 10 $74,300 in penalties
Federal fines $0 No federal fines on record
CMS overall rating
CMS overall rating: 4 out of 5 stars.
Nursing hours per resident per day, against the California average
This facility reports 4.24 nursing hours per resident per day, below the California average of 4.52.
California state citations by year
California state citations by year, between 2000 and 2022: 10 citations on record, including 3 class A and 7 class B.

Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:

  • CMS overall rating: 4 of 5 stars. The health inspection rating, the most independent of the three categories, is 3 of 5.
  • California state citations: 10 on record, including 3 class A and 7 class B, with $74,300 in assessed penalties.
  • Staffing: 4.24 nursing hours per resident per day; registered nurse turnover 28.6%.
  • Most recent standard inspection: 10 deficiencies cited on February 13, 2026.
  • Federal enforcement: no federal fines on record in the reported period.
  • Ownership: Claremont Foothills Health Associates LLC, for-profit, part of The Ensign Group (342 facilities nationally).
Entrance of a California skilled nursing facility on a clear morning. Illustration on the page for Claremont Care Center in Pomona, California.
Illustration. Not a photograph of Claremont Care Center.

Claremont Care Center ratings and staffing

Claremont Care Center is located at 219 E. Foothill Blvd in Pomona, Los Angeles County. It is a for-profit facility operated by Claremont Foothills Health Associates LLC, part of The Ensign Group, with 99 certified beds and an average of 87.9 residents a day. It accepts Medicare and Medicaid.

CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:

  • Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
  • Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
  • Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.

For Claremont Care Center, those scores are: health inspections 3 of 5, staffing 4 of 5, quality measures 5 of 5.

Staffing. Claremont Care Center reports 4.24 total nursing hours per resident per day, of which 0.38 are registered nurse hours. Over the reporting year, 37.6% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.

How this home compares in the public record

CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.

CMS overall rating 4 of 5 Los Angeles County average 2.46 of 5 across 367 rated homes. California average 3.16 of 5 across 1,154 rated homes
Nursing hours per resident per day 4.24 Los Angeles County average 4.60. California average 4.52
Federal fines $0 Los Angeles County average $43,612 per home. California average $24,666 per home

These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.

Homes in San Gabriel Valley with a higher CMS overall rating

CMS rates each of these homes above Claremont Care Center on the overall star rating it publishes. The rating is one measure of a facility's record, and each page below carries that home's own inspection findings, staffing hours and citation history.

These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.

Federal inspection findings and penalties

Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.

February 13, 2026, standard inspection

10 deficiencies cited. Surveyors cited the facility for honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights, provide appropriate treatment and care according to orders, resident’s preferences and goals, and safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity E)
  • F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity E)
  • F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity E)
  • F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
  • F0677Provide care and assistance to perform activities of daily living for any resident who is unable. (scope and severity D)
  • F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
  • F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
  • F0880Provide and implement an infection prevention and control program. (scope and severity D)
  • F0908Keep all essential equipment working safely. (scope and severity D)
  • F0919Make sure that a working call system is available in each resident's bathroom and bathing area. (scope and severity D)

November 7, 2025, complaint inspection

1 deficiency cited. Surveyors cited the facility for ensure that residents are free from significant medication errors.

  • F0760Ensure that residents are free from significant medication errors. (scope and severity E)

August 26, 2025, complaint inspection

1 deficiency cited. Surveyors cited the facility for develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)

July 11, 2025, complaint inspection

1 deficiency cited. Surveyors cited the facility for help the resident with transportation to and from laboratory services outside of the facility.

  • F0774Help the resident with transportation to and from laboratory services outside of the facility. (scope and severity D)

May 7, 2025, complaint inspection

3 deficiencies cited. Surveyors cited the facility for provide safe, appropriate pain management for a resident who requires such services, safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards, and develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F0697Provide safe, appropriate pain management for a resident who requires such services. (scope and severity E)
  • F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity E)
  • F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity D)

December 12, 2024, standard inspection

7 deficiencies cited. Surveyors cited the facility for honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely, provide appropriate treatment and care according to orders, resident’s preferences and goals, and procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (scope and severity E)
  • F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity E)
  • F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
  • F0880Provide and implement an infection prevention and control program. (scope and severity E)
  • F0641Ensure each resident receives an accurate assessment. (scope and severity D)
  • F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (scope and severity D)
  • F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing. (scope and severity D)

November 12, 2024, complaint inspection

1 deficiency cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)

November 30, 2023, standard inspection

14 deficiencies cited. Surveyors cited the facility for honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive, honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances, and develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (scope and severity E)
  • F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (scope and severity E)
  • F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity E)
  • F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity E)
  • F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity E)
  • F0880Provide and implement an infection prevention and control program. (scope and severity E)
  • F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity D)
  • F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity D)
  • F0679Provide activities to meet all resident's needs. (scope and severity D)
  • F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (scope and severity D)
  • F0745Provide medically-related social services to help each resident achieve the highest possible quality of life. (scope and severity D)
  • F0848Provide a neutral and fair arbitration process and agree to arbitrator and venue. (scope and severity D)
  • F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. (scope and severity D)
  • F0881Implement a program that monitors antibiotic use. (scope and severity D)

October 12, 2023, complaint inspection

1 deficiency cited. Surveyors cited the facility for provide and implement an infection prevention and control program.

  • F0880Provide and implement an infection prevention and control program. (scope and severity E)

Penalties. CMS records show no federal fines for Claremont Care Center in the reported period.

California state citations

California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.

State records show 10 citations against Claremont Care Center between May 25, 2000 and October 6, 2022: 3 class A and 7 class B, with $74,300 in assessed penalties.

  • October 6, 2022, class A, Patient Care. $25,000 penalty.
  • October 6, 2022, class A, Patient Care. $25,000 penalty.
  • August 27, 2021, class B, Patient Care. $2,000 penalty.
  • February 25, 2021, class B, Patient Care. $2,000 penalty.
  • September 30, 2016, class A, Patient Care. $16,000 penalty.
  • June 5, 2002, class B, Patient Care. $1,000 penalty.
  • March 16, 2001, class B, Other. $1,050 penalty.
  • December 12, 2000, class B, Patient Rights. $500 penalty.
  • October 26, 2000, class B, Patient Rights. $750 penalty.
  • May 25, 2000, class B, Patient Care. $1,000 penalty.

Across Los Angeles County's 369 certified facilities, the average is about 11.3 state citations per facility. Claremont Care Center's 10 is close to that average.

A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.

Other nursing homes in Pomona

Families comparing options in Pomona often look at these facilities as well. Each link opens that facility's full public record:

See every facility in the Los Angeles County nursing home directory.

Other nursing homes in Los Angeles County

These are other nursing homes in Los Angeles County, listed by how close each home's ZIP code is to the ZIP code for Claremont Care Center. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.

This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.

Couple reading a nursing home inspection report together at home. Illustration on the page for Claremont Care Center in Pomona, California.
Couple reading a nursing home inspection report together at home

What to do if you are worried about care at this facility

You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Claremont Care Center, you can take these steps:

Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.

File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Los Angeles County licensing district office.

Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Los Angeles County's ombudsman program can be reached at (800) 334-9473. This is often the fastest first step when the issue is care quality rather than an emergency.

Call Adult Protective Services or 911 if you believe an elder is in immediate danger. Los Angeles County APS: (877) 477-3646.

For the full walkthrough, see How to report nursing home abuse in California.

Injuries that most often signal neglect

The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Claremont Care Center is a reason to ask what the facility's own records show:

Nursing home abuse claims in Los Angeles County

If a loved one was harmed at Claremont Care Center, these pages explain how Los Angeles County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:

You can also compare every home in the Los Angeles County nursing home directory.

Are There Lawsuits Against Claremont Care Center?

This page reports federal and state inspection, complaint and enforcement records for Claremont Care Center. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Los Angeles County are searchable through the Los Angeles County Superior Court's online case records. If your family member was injured at Claremont Care Center, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.

Family touring a California nursing home and asking staff questions. Illustration on the page for Claremont Care Center in Pomona, California.
Family touring a California nursing home and asking staff questions

Frequently asked questions

Is Claremont Care Center a good nursing home?
CMS gives Claremont Care Center an overall rating of 4 of 5 stars, with a health inspection rating of 3 of 5 based on in-person state surveys. California has issued 10 state citations against the facility, including 3 in the state's two most serious classes, class A and class AA. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
What should I do if my loved one was injured at Claremont Care Center?
Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Los Angeles County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
Has Claremont Care Center been fined or cited for serious violations?
Public records show 10 California state citations with $74,300 in state penalties, including 3 class A citations.
How many state citations does Claremont Care Center have?
The California Department of Public Health has issued 10 citations against Claremont Care Center in Pomona between May 25, 2000 and October 6, 2022: 3 class A and 7 class B, with $74,300 in assessed penalties.
How do I report a problem at Claremont Care Center?
File a complaint with CDPH through its Cal Health Find system, or contact the Los Angeles County Long-Term Care Ombudsman at (800) 334-9473. In an emergency, call Adult Protective Services or 911.

If your loved one was harmed

We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).

If your loved one was harmed at Claremont Care Center, talk to our Los Angeles County nursing home abuse lawyers. We handle cases in Pomona and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.

Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.

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Sources

  • Centers for Medicare & Medicaid Services, Care Compare: Claremont Care Center provider record, CCN 055394. Ratings, staffing, and federal deficiency data processed August 1, 2026.
  • CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
  • California Department of Public Health, Cal Health Find: Claremont Care Center state license record, FACID 950000002, license 950000021.
  • California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.

Disclaimer

The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Claremont Care Center in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Claremont Care Center, and neither the facility nor any government agency endorses this page.

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