Imperial Manor Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into Imperial Manor in Imperial, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. Federal and state inspectors publish what they find.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 4 of 5 stars. The health inspection rating, the most independent of the three categories, is 4 of 5.
- California state citations: 2 on record, including 2 class B, with $1,650 in assessed penalties.
- Staffing: 3.84 nursing hours per resident per day. Registered nurse turnover not reported.
- Most recent standard inspection: 2 deficiencies cited on May 14, 2026.
- Federal enforcement: 5 federal fines totaling $22,935 in the reported period.
- Ownership: Imperial Manor Skilled Nursing Inc, for-profit.
Imperial Manor ratings and staffing
Imperial Manor is located at 100 East 2Nd Street in Imperial, Imperial County. It is a for-profit facility operated by Imperial Manor Skilled Nursing Inc, with 31 certified beds and an average of 25.9 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For Imperial Manor, those scores are: health inspections 4 of 5, staffing 1 of 5, quality measures 5 of 5.
Staffing. Imperial Manor reports 3.84 total nursing hours per resident per day, of which 0.30 are registered nurse hours. Over the reporting year, 45.9% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
May 14, 2026, standard inspection
2 deficiencies cited. Surveyors cited the facility for prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function and ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. (scope and severity D)
- F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (scope and severity D)
April 10, 2025, standard inspection
11 deficiencies cited. Surveyors cited the facility for provide enough food/fluids to maintain a resident's health, have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis, and keep all essential equipment working safely.
- F0692Provide enough food/fluids to maintain a resident's health. (scope and severity G)
- F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. (scope and severity F)
- F0908Keep all essential equipment working safely. (scope and severity F)
- F0759Ensure medication error rates are not 5 percent or greater. (scope and severity E)
- F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. (scope and severity E)
- F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. (scope and severity E)
- F0880Provide and implement an infection prevention and control program. (scope and severity E)
- F0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. (scope and severity E)
- F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity D)
- F0911Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents. (scope and severity B)
- F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity B)
August 9, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity D)
April 18, 2024, standard inspection
8 deficiencies cited. Surveyors cited the facility for electronically submit to cms complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data, procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, and provide and implement an infection prevention and control program.
- F0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. (scope and severity F)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
- F0880Provide and implement an infection prevention and control program. (scope and severity E)
- F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (scope and severity D)
- F0637Assess the resident when there is a significant change in condition (scope and severity D)
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
- F0911Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents. (scope and severity B)
- F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity B)
April 17, 2024, complaint inspection
2 deficiencies cited. Surveyors cited the facility for ensure each resident receives an accurate assessment and ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F0641Ensure each resident receives an accurate assessment. (scope and severity D)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
February 23, 2024, complaint inspection
2 deficiencies cited. Surveyors cited the facility for ensure residents have reasonable access to and privacy in their use of communication methods and ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F0576Ensure residents have reasonable access to and privacy in their use of communication methods. (scope and severity D)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
September 21, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)
Penalties. Over the reported period, Imperial Manor received 5 federal fines totaling $22,935 and 1 payment denial. Fines are imposed when a facility is cited for a serious violation or fails to correct a prior deficiency in time.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
State records show 2 citations against Imperial Manor between September 13, 2004 and October 25, 2011: 2 class B, with $1,650 in assessed penalties.
- October 25, 2011, class B, Patient Rights. $750 penalty.
- September 13, 2004, class B, Patient Care. $900 penalty.
Across Imperial County's 3 certified facilities, the average is about 7 state citations per facility. Imperial Manor's 2 is below that average.
A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.
Other nursing homes in Imperial
Families comparing options in Imperial often look at these facilities as well. Each link opens that facility's full public record:
- El Centro Post-Acute Care, 3 stars, 11 state citations (in Imperial County)
- Pioneers Memorial Skilled Nursing Center, 1 star, 8 state citations (in Imperial County)
See every facility in the Imperial County nursing home directory.
Other nursing homes in Imperial County
These are other nursing homes in Imperial County, listed by how close each home's ZIP code is to the ZIP code for Imperial Manor. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- El Centro Post-Acute Care, El Centro
- Pioneers Memorial Skilled Nursing Center, Brawley
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Imperial Manor, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Imperial County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. The statewide Long-Term Care Ombudsman CRISISline can be reached at (800) 231-4024. This is often the fastest first step when the issue is care quality rather than an emergency.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Imperial Manor is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in Imperial County
If a loved one was harmed at Imperial Manor, these pages explain how Imperial County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- Imperial County bedsore lawyer
- Imperial County nursing home neglect lawyer
- Imperial County nursing home fall lawyer
- Imperial County nursing home wrongful death lawyer
You can also compare every home in the Imperial County nursing home directory.
Are There Lawsuits Against Imperial Manor?
This page reports federal and state inspection, complaint and enforcement records for Imperial Manor. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Imperial County are searchable through the Imperial County Superior Court's online case records. If your family member was injured at Imperial Manor, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is Imperial Manor a good nursing home?
- CMS gives Imperial Manor an overall rating of 4 of 5 stars, with a health inspection rating of 4 of 5 based on in-person state surveys. California has issued 2 state citations against the facility. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at Imperial Manor?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Imperial County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has Imperial Manor been fined or cited for serious violations?
- Public records show 5 federal fines totaling $22,935 and 2 California state citations with $1,650 in state penalties.
- How many state citations does Imperial Manor have?
- The California Department of Public Health has issued 2 citations against Imperial Manor in Imperial between September 13, 2004 and October 25, 2011: 2 class B, with $1,650 in assessed penalties.
- How do I report a problem at Imperial Manor?
- File a complaint with CDPH through its Cal Health Find system, or contact the Imperial County Long-Term Care Ombudsman at (800) 231-4024. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at Imperial Manor, talk to our Imperial County nursing home abuse lawyers. We handle cases in Imperial and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: Imperial Manor provider record, CCN 555919. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: Imperial Manor state license record, FACID 090000067, license 90000061.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Imperial Manor in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Imperial Manor, and neither the facility nor any government agency endorses this page.