El Centro Post-Acute Care Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into El Centro Post-Acute Care in El Centro, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. It includes 1 citation in the state's two most serious classes, class A and class AA.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 3 of 5 stars. The health inspection rating, the most independent of the three categories, is 3 of 5.
- California state citations: 11 on record, including 1 class A and 10 class B, with $28,250 in assessed penalties.
- Staffing: 3.99 nursing hours per resident per day; registered nurse turnover 50%.
- Most recent standard inspection: 11 deficiencies cited on September 12, 2024. The most recent inspection since then was on September 24, 2024: 1 deficiency cited in the complaint inspection.
- Federal enforcement: 2 federal fines totaling $10,254 in the reported period.
- Ownership: Imperial Care LLC, for-profit, part of Bayshire Senior Communities (7 facilities nationally).
El Centro Post-Acute Care ratings and staffing
El Centro Post-Acute Care is located at 1700 S. Imperial Ave in El Centro, Imperial County. It is a for-profit facility operated by Imperial Care LLC, part of Bayshire Senior Communities, with 123 certified beds and an average of 111.9 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For El Centro Post-Acute Care, those scores are: health inspections 3 of 5, staffing 2 of 5, quality measures 3 of 5.
Staffing. El Centro Post-Acute Care reports 3.99 total nursing hours per resident per day, of which 0.27 are registered nurse hours. Over the reporting year, 31.7% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Homes in Imperial County with a higher CMS overall rating
CMS rates each of these homes above El Centro Post-Acute Care on the overall star rating it publishes. The rating is one measure of a facility's record, and each page below carries that home's own inspection findings, staffing hours and citation history.
- Imperial Manor, Imperial: CMS overall rating 4 of 5
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
September 24, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide safe, appropriate pain management for a resident who requires such services.
- F0697Provide safe, appropriate pain management for a resident who requires such services. (scope and severity D)
September 12, 2024, standard inspection
11 deficiencies cited. Surveyors cited the facility for dispose of garbage and refuse properly, provide and implement an infection prevention and control program, and pasarr screening for mental disorders or intellectual disabilities.
- F0814Dispose of garbage and refuse properly. (scope and severity F)
- F0880Provide and implement an infection prevention and control program. (scope and severity F)
- F0645PASARR screening for Mental disorders or Intellectual Disabilities (scope and severity E)
- F0641Ensure each resident receives an accurate assessment. (scope and severity D)
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
- F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (scope and severity D)
- F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (scope and severity D)
- F0759Ensure medication error rates are not 5 percent or greater. (scope and severity D)
- F0760Ensure that residents are free from significant medication errors. (scope and severity D)
- F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. (scope and severity D)
August 15, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
- F0563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. (scope and severity D)
June 5, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (scope and severity D)
April 3, 2024, complaint inspection
2 deficiencies cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody and create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity G)
- F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (scope and severity D)
October 25, 2023, complaint inspection
2 deficiencies cited. Surveyors cited the facility for ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs and procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity D)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity D)
May 6, 2021, standard inspection
15 deficiencies cited. Surveyors cited the facility for develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured, ensure food and drink is palatable, attractive, and at a safe and appetizing temperature, and procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity E)
- F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (scope and severity E)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
- F0880Provide and implement an infection prevention and control program. (scope and severity E)
- F0881Implement a program that monitors antibiotic use. (scope and severity E)
- F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity D)
- F0677Provide care and assistance to perform activities of daily living for any resident who is unable. (scope and severity D)
- F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (scope and severity D)
- F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
- F0710Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. (scope and severity D)
- F0759Ensure medication error rates are not 5 percent or greater. (scope and severity D)
- F0760Ensure that residents are free from significant medication errors. (scope and severity D)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity D)
- F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (scope and severity D)
- F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly (scope and severity D)
September 26, 2019, standard inspection
18 deficiencies cited. Surveyors cited the facility for employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician, honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely, and provide safe and appropriate respiratory care for a resident when needed.
- F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (scope and severity F)
- F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (scope and severity E)
- F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity E)
- F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (scope and severity E)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
- F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. (scope and severity E)
- F0880Provide and implement an infection prevention and control program. (scope and severity E)
- F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity D)
- F0558Reasonably accommodate the needs and preferences of each resident. (scope and severity D)
- F0576Ensure residents have reasonable access to and privacy in their use of communication methods. (scope and severity D)
- F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. (scope and severity D)
- F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (scope and severity D)
- F0659Provide care by qualified persons according to each resident's written plan of care. (scope and severity D)
- F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (scope and severity D)
- F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing. (scope and severity D)
- F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (scope and severity D)
- F0698Provide safe, appropriate dialysis care/services for a resident who requires such services. (scope and severity D)
- F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity D)
Penalties. Over the reported period, El Centro Post-Acute Care received 2 federal fines totaling $10,254. Fines are imposed when a facility is cited for a serious violation or fails to correct a prior deficiency in time.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
State records show 11 citations against El Centro Post-Acute Care between February 22, 2002 and May 7, 2024: 1 class A and 10 class B, with $28,250 in assessed penalties.
- May 7, 2024, class A, Patient Care. $12,000 penalty.
- November 5, 2019, class B, Patient Care. $2,000 penalty.
- June 8, 2007, class B, Patient Care. $3,500 penalty.
- August 18, 2006, class B, Patient Care. $1,000 penalty.
- June 18, 2004, class B, Patient Care. $1,600 penalty.
- June 18, 2004, class B, Problem Transfer. $2,750 penalty.
- April 3, 2003, class B, Patient Care. $1,000 penalty.
- November 22, 2002, class B, Medication. $1,550 penalty.
- February 22, 2002, class B, Physical Environment. $950 penalty.
- February 22, 2002, class B, Physical Environment. $950 penalty.
- February 22, 2002, class B, Physical Environment. $950 penalty.
Across Imperial County's 3 certified facilities, the average is about 7 state citations per facility. El Centro Post-Acute Care's 11 is above that average.
A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.
Other nursing homes in El Centro
Families comparing options in El Centro often look at these facilities as well. Each link opens that facility's full public record:
- Imperial Manor, 4 stars, 2 state citations (in Imperial County)
- Pioneers Memorial Skilled Nursing Center, 1 star, 8 state citations (in Imperial County)
See every facility in the Imperial County nursing home directory.
Other nursing homes in Imperial County
These are other nursing homes in Imperial County, listed by how close each home's ZIP code is to the ZIP code for El Centro Post-Acute Care. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- Imperial Manor, Imperial
- Pioneers Memorial Skilled Nursing Center, Brawley
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at El Centro Post-Acute Care, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Imperial County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. The statewide Long-Term Care Ombudsman CRISISline can be reached at (800) 231-4024. This is often the fastest first step when the issue is care quality rather than an emergency.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at El Centro Post-Acute Care is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in Imperial County
If a loved one was harmed at El Centro Post-Acute Care, these pages explain how Imperial County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- Imperial County bedsore lawyer
- Imperial County nursing home neglect lawyer
- Imperial County nursing home fall lawyer
- Imperial County nursing home wrongful death lawyer
You can also compare every home in the Imperial County nursing home directory.
Are There Lawsuits Against El Centro Post-Acute Care?
This page reports federal and state inspection, complaint and enforcement records for El Centro Post-Acute Care. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Imperial County are searchable through the Imperial County Superior Court's online case records. If your family member was injured at El Centro Post-Acute Care, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is El Centro Post-Acute Care a good nursing home?
- CMS gives El Centro Post-Acute Care an overall rating of 3 of 5 stars, with a health inspection rating of 3 of 5 based on in-person state surveys. California has issued 11 state citations against the facility, including 1 in the state's two most serious classes, class A and class AA. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at El Centro Post-Acute Care?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Imperial County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has El Centro Post-Acute Care been fined or cited for serious violations?
- Public records show 2 federal fines totaling $10,254 and 11 California state citations with $28,250 in state penalties, including 1 class A citation.
- How many state citations does El Centro Post-Acute Care have?
- The California Department of Public Health has issued 11 citations against El Centro Post-Acute Care in El Centro between February 22, 2002 and May 7, 2024: 1 class A and 10 class B, with $28,250 in assessed penalties.
- How do I report a problem at El Centro Post-Acute Care?
- File a complaint with CDPH through its Cal Health Find system, or contact the Imperial County Long-Term Care Ombudsman at (800) 231-4024. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at El Centro Post-Acute Care, talk to our Imperial County nursing home abuse lawyers. We handle cases in El Centro and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: El Centro Post-Acute Care provider record, CCN 555158. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: El Centro Post-Acute Care state license record, FACID 090000092, license 90000004.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of El Centro Post-Acute Care in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with El Centro Post-Acute Care, and neither the facility nor any government agency endorses this page.