
San Pablo Healthcare & Wellness Center Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into San Pablo Healthcare & Wellness Center in San Pablo, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. It includes 3 citations in the state's two most serious classes, class A and class AA.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 3 of 5 stars. The health inspection rating, the most independent of the three categories, is 3 of 5.
- California state citations: 12 on record, including 3 class A and 9 class B, with $46,600 in assessed penalties.
- Staffing: 4.16 nursing hours per resident per day. Registered nurse turnover not reported.
- Most recent standard inspection: 7 deficiencies cited on June 26, 2025. The most recent inspection since then was on March 30, 2026: 1 deficiency cited in the complaint inspection.
- Federal enforcement: 1 federal fine totaling $10,036 in the reported period.
- Ownership: San Pablo Healthcare & Wellness Center LLC, for-profit, part of Sol Healthcare (8 facilities nationally).
San Pablo Healthcare & Wellness Center ratings and staffing
San Pablo Healthcare & Wellness Center is located at 13328 San Pablo Avenue in San Pablo, Contra Costa County. It is a for-profit facility operated by San Pablo Healthcare & Wellness Center LLC, part of Sol Healthcare, with 108 certified beds and an average of 97.9 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For San Pablo Healthcare & Wellness Center, those scores are: health inspections 3 of 5, staffing 3 of 5, quality measures 3 of 5.
Staffing. San Pablo Healthcare & Wellness Center reports 4.16 total nursing hours per resident per day, of which 0.71 are registered nurse hours. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Homes in Contra Costa County with a higher CMS overall rating
CMS rates each of these homes above San Pablo Healthcare & Wellness Center on the overall star rating it publishes. The rating is one measure of a facility's record, and each page below carries that home's own inspection findings, staffing hours and citation history.
- Creekside Healthcare Center, San Pablo: CMS overall rating 5 of 5
- Greenridge Post Acute, El Sobrante: CMS overall rating 5 of 5
- La Casa Via Transitional Care Center, Walnut Creek: CMS overall rating 5 of 5
- Rossmoor Post Acute, Walnut Creek: CMS overall rating 5 of 5
- Tice Valley Post Acute, Walnut Creek: CMS overall rating 5 of 5
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
March 30, 2026, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
February 19, 2026, complaint inspection
2 deficiencies cited. Surveyors cited the facility for timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities and develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity D)
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
February 2, 2026, complaint inspection
1 deficiency cited. Surveyors cited the facility for not hire anyone with a finding of abuse, neglect, exploitation, or theft.
- F0606Not hire anyone with a finding of abuse, neglect, exploitation, or theft. (scope and severity E)
December 30, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity D)
June 26, 2025, standard inspection
7 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, ensure services provided by the nursing facility meet professional standards of quality, and ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
- F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity E)
- F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (scope and severity E)
- F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity D)
- F0645PASARR screening for Mental disorders or Intellectual Disabilities (scope and severity D)
- F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (scope and severity D)
- F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity C)
June 17, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)
April 1, 2025, complaint inspection
2 deficiencies cited. Surveyors cited the facility for respond appropriately to all alleged violations and provide or get specialized rehabilitative services as required for a resident.
- F0610Respond appropriately to all alleged violations. (scope and severity D)
- F0825Provide or get specialized rehabilitative services as required for a resident. (scope and severity D)
January 2, 2025, complaint inspection
3 deficiencies cited. Surveyors cited the facility for honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice, protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody, and make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
- F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. (scope and severity D)
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)
- F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (scope and severity D)
October 9, 2024, complaint inspection
2 deficiencies cited. Surveyors cited the facility for provide care and assistance to perform activities of daily living for any resident who is unable and make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
- F0677Provide care and assistance to perform activities of daily living for any resident who is unable. (scope and severity D)
- F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (scope and severity D)
October 4, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)
July 3, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide and implement an infection prevention and control program.
- F0880Provide and implement an infection prevention and control program. (scope and severity E)
June 20, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
- F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. (scope and severity D)
April 24, 2024, complaint inspection
2 deficiencies cited. Surveyors cited the facility for provide safe, appropriate pain management for a resident who requires such services and provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F0697Provide safe, appropriate pain management for a resident who requires such services. (scope and severity D)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
February 13, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for respond appropriately to all alleged violations.
- F0610Respond appropriately to all alleged violations. (scope and severity D)
February 2, 2024, standard inspection
7 deficiencies cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents, allow residents to self-administer drugs if determined clinically appropriate, and honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity J)
- F0554Allow residents to self-administer drugs if determined clinically appropriate. (scope and severity E)
- F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (scope and severity D)
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity D)
- F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity D)
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
- F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity B)
August 16, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity E)
June 4, 2021, standard inspection
9 deficiencies cited. Surveyors cited the facility for plan the resident's discharge to meet the resident's goals and needs, provide safe, appropriate dialysis care/services for a resident who requires such services, and provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- F0660Plan the resident's discharge to meet the resident's goals and needs. (scope and severity E)
- F0698Provide safe, appropriate dialysis care/services for a resident who requires such services. (scope and severity E)
- F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (scope and severity E)
- F0760Ensure that residents are free from significant medication errors. (scope and severity E)
- F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity D)
- F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (scope and severity D)
- F0677Provide care and assistance to perform activities of daily living for any resident who is unable. (scope and severity D)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
- F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity B)
Penalties. Over the reported period, San Pablo Healthcare & Wellness Center received 1 federal fine totaling $10,036. Fines are imposed when a facility is cited for a serious violation or fails to correct a prior deficiency in time.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
State records show 12 citations against San Pablo Healthcare & Wellness Center between August 25, 1999 and November 15, 2017: 3 class A and 9 class B, with $46,600 in assessed penalties.
- November 15, 2017, class B, Patient Care. $1,000 penalty.
- June 4, 2014, class B, Physical Environment. $2,000 penalty.
- June 7, 2004, class A, Patient Care. $5,000 penalty.
- April 11, 2003, class B, Patient Care. $600 penalty.
- March 21, 2003, class B, Patient Care. $1,800 penalty. Appealed.
- February 14, 2003, class B, Patient Care. $700 penalty. Appealed.
- August 22, 2002, class B, Patient Care. $500 penalty.
- May 31, 2000, class B, Patient Rights. $1,000 penalty.
- April 5, 2000, class A, Patient Care. $24,000 penalty.
- December 3, 1999, class A, Patient Care. $8,000 penalty.
- August 25, 1999, class B, Patient Care. $1,000 penalty.
- August 25, 1999, class B, Patient Care. $1,000 penalty.
Across Contra Costa County's 30 certified facilities, the average is about 7.3 state citations per facility. San Pablo Healthcare & Wellness Center's 12 is above that average.
A citation marked "Appealed." is under appeal, so it is not a final determination. A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.
Other nursing homes in San Pablo
Families comparing options in San Pablo often look at these facilities as well. Each link opens that facility's full public record:
- Vale Healthcare Center, 3 stars, 24 state citations
- Creekside Healthcare Center, 5 stars, 2 state citations
- Shields Richmond Nursing Center, 4 stars, 15 state citations (in Contra Costa County)
- Richmond Post Acute Care, 4 stars, 0 state citations (in Contra Costa County)
See every facility in the Contra Costa County nursing home directory.
Other nursing homes in Contra Costa County
These are other nursing homes in Contra Costa County, listed by how close each home's ZIP code is to the ZIP code for San Pablo Healthcare & Wellness Center. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- Creekside Healthcare Center, San Pablo
- Vale Healthcare Center, San Pablo
- Richmond Post Acute Care, Richmond
- Shields Richmond Nursing Center, Richmond
- Greenridge Post Acute, El Sobrante
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at San Pablo Healthcare & Wellness Center, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Contra Costa County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Contra Costa County's ombudsman program can be reached at (925) 685-2070. This is often the fastest first step when the issue is care quality rather than an emergency.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at San Pablo Healthcare & Wellness Center is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in Contra Costa County
If a loved one was harmed at San Pablo Healthcare & Wellness Center, these pages explain how Contra Costa County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- Contra Costa County bedsore lawyer
- Contra Costa County nursing home neglect lawyer
- Contra Costa County nursing home fall lawyer
- Contra Costa County nursing home wrongful death lawyer
You can also compare every home in the Contra Costa County nursing home directory.
Are There Lawsuits Against San Pablo Healthcare & Wellness Center?
This page reports federal and state inspection, complaint and enforcement records for San Pablo Healthcare & Wellness Center. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Contra Costa County are searchable through the Contra Costa County Superior Court's online case records. If your family member was injured at San Pablo Healthcare & Wellness Center, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is San Pablo Healthcare & Wellness Center a good nursing home?
- CMS gives San Pablo Healthcare & Wellness Center an overall rating of 3 of 5 stars, with a health inspection rating of 3 of 5 based on in-person state surveys. California has issued 12 state citations against the facility, including 3 in the state's two most serious classes, class A and class AA. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at San Pablo Healthcare & Wellness Center?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Contra Costa County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has San Pablo Healthcare & Wellness Center been fined or cited for serious violations?
- Public records show 1 federal fine totaling $10,036 and 12 California state citations with $46,600 in state penalties, including 3 class A citations.
- How many state citations does San Pablo Healthcare & Wellness Center have?
- The California Department of Public Health has issued 12 citations against San Pablo Healthcare & Wellness Center in San Pablo between August 25, 1999 and November 15, 2017: 3 class A and 9 class B, with $46,600 in assessed penalties.
- How do I report a problem at San Pablo Healthcare & Wellness Center?
- File a complaint with CDPH through its Cal Health Find system, or contact the Contra Costa County Long-Term Care Ombudsman at (925) 685-2070. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at San Pablo Healthcare & Wellness Center, talk to our Contra Costa County nursing home abuse lawyers. We handle cases in San Pablo and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: San Pablo Healthcare & Wellness Center provider record, CCN 056359. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: San Pablo Healthcare & Wellness Center state license record, FACID 140000030, license 140000079.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of San Pablo Healthcare & Wellness Center in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with San Pablo Healthcare & Wellness Center, and neither the facility nor any government agency endorses this page.