Richmond Post Acute Care Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into Richmond Post Acute Care in Richmond, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. Federal and state inspectors publish what they find.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 4 of 5 stars. The health inspection rating, the most independent of the three categories, is 4 of 5.
- California state citations: 0 on record. No state citations in the reviewed period.
- Staffing: not reported nursing hours per resident per day. Registered nurse turnover not reported.
- Most recent standard inspection: 7 deficiencies cited on January 16, 2025.
- Federal enforcement: 4 federal fines totaling $17,291 in the reported period.
- Ownership: Richmond Post Acute Care, LLC, for-profit.
Richmond Post Acute Care ratings and staffing
Richmond Post Acute Care is located at 955 23Rd Street in Richmond, Contra Costa County. It is a for-profit facility operated by Richmond Post Acute Care, LLC, with 35 certified beds and an average of 31.6 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For Richmond Post Acute Care, those scores are: health inspections 4 of 5, staffing 1 of 5, quality measures 5 of 5.
Staffing. Richmond Post Acute Care reports no total nursing hours per resident per day in the current federal data. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Homes in Contra Costa County with a higher CMS overall rating
CMS rates each of these homes above Richmond Post Acute Care on the overall star rating it publishes. The rating is one measure of a facility's record, and each page below carries that home's own inspection findings, staffing hours and citation history.
- Greenridge Post Acute, El Sobrante: CMS overall rating 5 of 5
- Creekside Healthcare Center, San Pablo: CMS overall rating 5 of 5
- La Casa Via Transitional Care Center, Walnut Creek: CMS overall rating 5 of 5
- Rossmoor Post Acute, Walnut Creek: CMS overall rating 5 of 5
- Tice Valley Post Acute, Walnut Creek: CMS overall rating 5 of 5
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
January 16, 2025, standard inspection
7 deficiencies cited. Surveyors cited the facility for honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice, develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals, and ensure each resident’s drug regimen must be free from unnecessary drugs.
- F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. (scope and severity E)
- F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity E)
- F0757Ensure each resident’s drug regimen must be free from unnecessary drugs. (scope and severity E)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity E)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
- F0880Provide and implement an infection prevention and control program. (scope and severity E)
- F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity E)
November 30, 2023, standard inspection
5 deficiencies cited. Surveyors cited the facility for employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician, procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, and develop and implement policies and procedures for flu and pneumonia vaccinations.
- F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (scope and severity F)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
- F0883Develop and implement policies and procedures for flu and pneumonia vaccinations. (scope and severity D)
- F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (scope and severity D)
- F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity B)
June 30, 2022, standard inspection
10 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, have a policy regarding use and storage of foods brought to residents by family and other visitors, and dispose of garbage and refuse properly.
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
- F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors. (scope and severity F)
- F0814Dispose of garbage and refuse properly. (scope and severity F)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity E)
- F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (scope and severity E)
- F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (scope and severity E)
- F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (scope and severity D)
- F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. (scope and severity D)
- F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity B)
Penalties. Over the reported period, Richmond Post Acute Care received 4 federal fines totaling $17,291. Fines are imposed when a facility is cited for a serious violation or fails to correct a prior deficiency in time.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
CDPH records show no state citations for Richmond Post Acute Care in the reviewed period (July 1, 1997 through June 30, 2024).
Other nursing homes in Richmond
Families comparing options in Richmond often look at these facilities as well. Each link opens that facility's full public record:
- Shields Richmond Nursing Center, 4 stars, 15 state citations
- Greenridge Post Acute, 5 stars, 9 state citations (in Contra Costa County)
- Vale Healthcare Center, 3 stars, 24 state citations (in Contra Costa County)
- San Pablo Healthcare & Wellness Center, 3 stars, 12 state citations (in Contra Costa County)
See every facility in the Contra Costa County nursing home directory.
Other nursing homes in Contra Costa County
These are other nursing homes in Contra Costa County, listed by how close each home's ZIP code is to the ZIP code for Richmond Post Acute Care. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- Shields Richmond Nursing Center, Richmond
- Greenridge Post Acute, El Sobrante
- Creekside Healthcare Center, San Pablo
- San Pablo Healthcare & Wellness Center, San Pablo
- Vale Healthcare Center, San Pablo
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Richmond Post Acute Care, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Contra Costa County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Contra Costa County's ombudsman program can be reached at (925) 685-2070. This is often the fastest first step when the issue is care quality rather than an emergency.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Richmond Post Acute Care is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in Contra Costa County
If a loved one was harmed at Richmond Post Acute Care, these pages explain how Contra Costa County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- Contra Costa County bedsore lawyer
- Contra Costa County nursing home neglect lawyer
- Contra Costa County nursing home fall lawyer
- Contra Costa County nursing home wrongful death lawyer
You can also compare every home in the Contra Costa County nursing home directory.
Are There Lawsuits Against Richmond Post Acute Care?
This page reports federal and state inspection, complaint and enforcement records for Richmond Post Acute Care. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Contra Costa County are searchable through the Contra Costa County Superior Court's online case records. If your family member was injured at Richmond Post Acute Care, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is Richmond Post Acute Care a good nursing home?
- CMS gives Richmond Post Acute Care an overall rating of 4 of 5 stars, with a health inspection rating of 4 of 5 based on in-person state surveys. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at Richmond Post Acute Care?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Contra Costa County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has Richmond Post Acute Care been fined or cited for serious violations?
- Public records show 4 federal fines totaling $17,291.
- How many state citations does Richmond Post Acute Care have?
- CDPH records show no state citations against Richmond Post Acute Care for the period July 1, 1997 through June 30, 2024.
- How do I report a problem at Richmond Post Acute Care?
- File a complaint with CDPH through its Cal Health Find system, or contact the Contra Costa County Long-Term Care Ombudsman at (925) 685-2070. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at Richmond Post Acute Care, talk to our Contra Costa County nursing home abuse lawyers. We handle cases in Richmond and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: Richmond Post Acute Care provider record, CCN 555735. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: Richmond Post Acute Care state license record, FACID 140000049, license 140000141.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Richmond Post Acute Care in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Richmond Post Acute Care, and neither the facility nor any government agency endorses this page.