Ojai Health & Rehabilitation Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into Ojai Health & Rehabilitation in Ojai, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. It includes 2 citations in the state's two most serious classes, class A and class AA.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 3 of 5 stars. The health inspection rating, the most independent of the three categories, is 3 of 5.
- California state citations: 6 on record, including 2 class A and 4 class B, with $29,655 in assessed penalties.
- Staffing: 4.14 nursing hours per resident per day; registered nurse turnover 87.5%.
- Most recent standard inspection: 8 deficiencies cited on June 11, 2026.
- Federal enforcement: no federal fines on record in the reported period.
- Ownership: Ojai Healthidence Opco LLC, for-profit, part of Pacs Group (274 facilities nationally).
Ojai Health & Rehabilitation ratings and staffing
Ojai Health & Rehabilitation is located at 601 North Montgomery Street in Ojai, Ventura County. It is a for-profit facility operated by Ojai Healthidence Opco LLC, part of Pacs Group, with 74 certified beds and an average of 68.6 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For Ojai Health & Rehabilitation, those scores are: health inspections 3 of 5, staffing 2 of 5, quality measures 4 of 5.
Staffing. Ojai Health & Rehabilitation reports 4.14 total nursing hours per resident per day, of which 0.27 are registered nurse hours. Over the reporting year, 53.4% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Homes in Ventura County with a higher CMS overall rating
CMS rates each of these homes above Ojai Health & Rehabilitation on the overall star rating it publishes. The rating is one measure of a facility's record, and each page below carries that home's own inspection findings, staffing hours and citation history.
- Community Memorial Continuing Care Center, Ojai: CMS overall rating 5 of 5
- Glenwood Care Center, Oxnard: CMS overall rating 5 of 5
- Greenfield Care Center of Fillmore, LLC, Fillmore: CMS overall rating 5 of 5
- Maywood Acres Healthcare, Oxnard: CMS overall rating 5 of 5
- Camarillo Healthcare Center, Camarillo: CMS overall rating 5 of 5
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
June 11, 2026, standard inspection
8 deficiencies cited. Surveyors cited the facility for ensure that residents are fully informed and understand their health status, care and treatments, develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured, and provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- F0552Ensure that residents are fully informed and understand their health status, care and treatments. (scope and severity D)
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
- F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (scope and severity D)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity D)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity D)
- F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity D)
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
April 16, 2026, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure the facility is licensed under applicable state and local law and operates and provides services in compliance with all applicable federal, state, and local laws, regulations, and codes, and with accepted professional standards.
- F0836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. (scope and severity D)
April 9, 2026, complaint inspection
4 deficiencies cited. Surveyors cited the facility for provide safe, appropriate pain management for a resident who requires such services, ensure each resident’s drug regimen must be free from unnecessary drugs, and develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F0697Provide safe, appropriate pain management for a resident who requires such services. (scope and severity E)
- F0757Ensure each resident’s drug regimen must be free from unnecessary drugs. (scope and severity E)
- F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity D)
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
March 27, 2026, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (scope and severity D)
November 18, 2025, complaint inspection
2 deficiencies cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals and ensure the facility is licensed under applicable state and local law and operates and provides services in compliance with all applicable federal, state, and local laws, regulations, and codes, and with accepted professional standards.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
- F0836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. (scope and severity D)
July 15, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
- F0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. (scope and severity E)
June 27, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
May 14, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity D)
March 25, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity D)
March 14, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for develop and implement policies and procedures to prevent abuse, neglect, and theft.
- F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft. (scope and severity D)
February 27, 2025, standard inspection
5 deficiencies cited. Surveyors cited the facility for ensure that residents are fully informed and understand their health status, care and treatments, honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive, and honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F0552Ensure that residents are fully informed and understand their health status, care and treatments. (scope and severity D)
- F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (scope and severity D)
- F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (scope and severity D)
- F0645PASARR screening for Mental disorders or Intellectual Disabilities (scope and severity D)
- F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity D)
November 27, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for protect each resident from the wrongful use of the resident's belongings or money.
- F0602Protect each resident from the wrongful use of the resident's belongings or money. (scope and severity D)
November 15, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
November 9, 2024, complaint inspection
2 deficiencies cited. Surveyors cited the facility for honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely and employ staff that are licensed, certified, or registered in accordance with state laws.
- F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (scope and severity E)
- F0839Employ staff that are licensed, certified, or registered in accordance with state laws. (scope and severity E)
November 4, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
- F0837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. (scope and severity D)
August 21, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (scope and severity D)
June 11, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
May 29, 2024, complaint inspection
3 deficiencies cited. Surveyors cited the facility for post a list of names, addresses, and telephone numbers of all pertinent state agencies and advocacy groups and a statement that the resident may file a complaint with the state survey agency, make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public, and honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F0575Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. (scope and severity F)
- F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (scope and severity F)
- F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (scope and severity D)
April 4, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
January 31, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (scope and severity E)
October 19, 2023, standard inspection
6 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, reasonably accommodate the needs and preferences of each resident, and honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
- F0558Reasonably accommodate the needs and preferences of each resident. (scope and severity D)
- F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (scope and severity D)
- F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity D)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
September 12, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
August 30, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity D)
Penalties. CMS records show no federal fines for Ojai Health & Rehabilitation in the reported period.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
State records show 6 citations against Ojai Health & Rehabilitation between April 17, 2002 and December 12, 2023: 2 class A and 4 class B, with $29,655 in assessed penalties.
- December 12, 2023, class A, Patient Care. $20,250 penalty.
- February 12, 2019, class B, Abuse/Facility Not Self Reported. $1,805 penalty.
- February 5, 2015, class A, Patient Care. $6,000 penalty.
- June 8, 2010, class B, Abuse/Facility Not Self Reported. $100 penalty.
- August 28, 2002, class B, Patient Rights. $1,000 penalty. Appealed.
- April 17, 2002, class B, Financial Occurrence/Fac Not Self Reported. $500 penalty.
Across Ventura County's 19 certified facilities, the average is about 11.9 state citations per facility. Ojai Health & Rehabilitation's 6 is below that average.
A citation marked "Appealed." is under appeal, so it is not a final determination. A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.
Other nursing homes in Ojai
Families comparing options in Ojai often look at these facilities as well. Each link opens that facility's full public record:
- Community Memorial Continuing Care Center, 5 stars, 10 state citations
- Glenwood Care Center, 5 stars, 3 state citations (in Ventura County)
- Greenfield Care Center of Fillmore, LLC, 5 stars, 6 state citations (in Ventura County)
- Shoreline Care Center, 2 stars, 11 state citations (in Ventura County)
See every facility in the Ventura County nursing home directory.
Other nursing homes in Ventura County
These are other nursing homes in Ventura County, listed by how close each home's ZIP code is to the ZIP code for Ojai Health & Rehabilitation. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- Community Memorial Continuing Care Center, Ojai
- Glenwood Care Center, Oxnard
- Greenfield Care Center of Fillmore, LLC, Fillmore
- Maywood Acres Healthcare, Oxnard
- Shoreline Care Center, Oxnard
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Ojai Health & Rehabilitation, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Ventura County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Ventura County's ombudsman program can be reached at (805) 656-1986. This is often the fastest first step when the issue is care quality rather than an emergency.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Ojai Health & Rehabilitation is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in Ventura County
If a loved one was harmed at Ojai Health & Rehabilitation, these pages explain how Ventura County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- Ventura County bedsore lawyer
- Ventura County nursing home neglect lawyer
- Ventura County nursing home fall lawyer
- Ventura County nursing home wrongful death lawyer
You can also compare every home in the Ventura County nursing home directory.
Are There Lawsuits Against Ojai Health & Rehabilitation?
This page reports federal and state inspection, complaint and enforcement records for Ojai Health & Rehabilitation. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Ventura County are searchable through the Ventura County Superior Court's online case records. If your family member was injured at Ojai Health & Rehabilitation, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is Ojai Health & Rehabilitation a good nursing home?
- CMS gives Ojai Health & Rehabilitation an overall rating of 3 of 5 stars, with a health inspection rating of 3 of 5 based on in-person state surveys. California has issued 6 state citations against the facility, including 2 in the state's two most serious classes, class A and class AA. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at Ojai Health & Rehabilitation?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Ventura County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has Ojai Health & Rehabilitation been fined or cited for serious violations?
- Public records show 6 California state citations with $29,655 in state penalties, including 2 class A citations.
- How many state citations does Ojai Health & Rehabilitation have?
- The California Department of Public Health has issued 6 citations against Ojai Health & Rehabilitation in Ojai between April 17, 2002 and December 12, 2023: 2 class A and 4 class B, with $29,655 in assessed penalties.
- How do I report a problem at Ojai Health & Rehabilitation?
- File a complaint with CDPH through its Cal Health Find system, or contact the Ventura County Long-Term Care Ombudsman at (805) 656-1986. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at Ojai Health & Rehabilitation, talk to our Ventura County nursing home abuse lawyers. We handle cases in Ojai and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: Ojai Health & Rehabilitation provider record, CCN 055861. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: Ojai Health & Rehabilitation state license record, FACID 050000043, license 50000020.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Ojai Health & Rehabilitation in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Ojai Health & Rehabilitation, and neither the facility nor any government agency endorses this page.