Fountains, The Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into Fountains, The in Yuba City, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. Federal and state inspectors publish what they find.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 5 of 5 stars. The health inspection rating, the most independent of the three categories, is 4 of 5.
- California state citations: 4 on record, including 4 class B, with $3,300 in assessed penalties.
- Staffing: 3.96 nursing hours per resident per day; registered nurse turnover 5.6%.
- Most recent standard and complaint inspections: 3 deficiencies cited on March 20, 2025. The most recent inspection since then was on December 3, 2025: 1 deficiency cited in the complaint inspection.
- Federal enforcement: no federal fines on record in the reported period.
- Ownership: United Com-Serve, non-profit, part of Adventist Health (5 facilities nationally).
Fountains, The ratings and staffing
Fountains, The is located at 1260 Williams Way in Yuba City, Sutter County. It is a non-profit facility operated by United Com-Serve, part of Adventist Health, with 145 certified beds and an average of 122.1 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For Fountains, The, those scores are: health inspections 4 of 5, staffing 4 of 5, quality measures 5 of 5.
Staffing. Fountains, The reports 3.96 total nursing hours per resident per day, of which 0.60 are registered nurse hours. Over the reporting year, 15% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
December 3, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity D)
March 20, 2025, standard and complaint inspections
3 deficiencies cited. Surveyors cited the facility for ensure each resident receives an accurate assessment, timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities, and provide care and assistance to perform activities of daily living for any resident who is unable.
- F0641Ensure each resident receives an accurate assessment. (scope and severity E)
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity D)
- F0677Provide care and assistance to perform activities of daily living for any resident who is unable. (scope and severity D)
March 14, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
April 20, 2023, standard inspection
12 deficiencies cited. Surveyors cited the facility for employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician, provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service, and procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (scope and severity F)
- F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (scope and severity F)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity E)
- F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (scope and severity E)
- F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. (scope and severity E)
- F0908Keep all essential equipment working safely. (scope and severity E)
- F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (scope and severity E)
- F0583Keep residents' personal and medical records private and confidential. (scope and severity D)
- F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. (scope and severity D)
- F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (scope and severity D)
May 6, 2021, standard inspection
11 deficiencies cited. Surveyors cited the facility for honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely, protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody, and timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (scope and severity E)
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity E)
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity E)
- F0610Respond appropriately to all alleged violations. (scope and severity E)
- F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity E)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity E)
- F0790Provide routine and 24-hour emergency dental care for each resident. (scope and severity E)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
- F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care. (scope and severity D)
- F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (scope and severity D)
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
Penalties. CMS records show no federal fines for Fountains, The in the reported period.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
State records show 4 citations against Fountains, The between August 9, 2004 and June 26, 2009: 4 class B, with $3,300 in assessed penalties.
- June 26, 2009, class B, Other. $500 penalty.
- May 29, 2008, class B, Patient Care. $1,000 penalty.
- May 13, 2008, class B, Patient Care. $1,000 penalty.
- August 9, 2004, class B, Patient Rights. $800 penalty.
Across Sutter County's 4 certified facilities, the average is about 17 state citations per facility. Fountains, The's 4 is below that average.
A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.
Other nursing homes in Yuba City
Families comparing options in Yuba City often look at these facilities as well. Each link opens that facility's full public record:
- Bridgeview Post Acute, 2 stars, 25 state citations
- Yuba City Post Acute, 5 stars, 15 state citations
- River Valley Care Center, 3 stars, 24 state citations (in Sutter County)
See every facility in the Sutter County nursing home directory.
Other nursing homes in Sutter County
These are other nursing homes in Sutter County, listed by how close each home's ZIP code is to the ZIP code for Fountains, The. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- Bridgeview Post Acute, Yuba City
- Yuba City Post Acute, Yuba City
- River Valley Care Center, Live Oak
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Fountains, The, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Sutter County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Sutter County's ombudsman program can be reached at (916) 376-8910. This is often the fastest first step when the issue is care quality rather than an emergency.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Fountains, The is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in Sutter County
If a loved one was harmed at Fountains, The, these pages explain how Sutter County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- Sutter County bedsore lawyer
- Sutter County nursing home neglect lawyer
- Sutter County nursing home fall lawyer
- Sutter County nursing home wrongful death lawyer
You can also compare every home in the Sutter County nursing home directory.
Are There Lawsuits Against Fountains, The?
This page reports federal and state inspection, complaint and enforcement records for Fountains, The. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Sutter County are searchable through the Sutter County Superior Court's online case records. If your family member was injured at Fountains, The, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is Fountains, The a good nursing home?
- CMS gives Fountains, The an overall rating of 5 of 5 stars, with a health inspection rating of 4 of 5 based on in-person state surveys. California has issued 4 state citations against the facility. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at Fountains, The?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Sutter County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has Fountains, The been fined or cited for serious violations?
- Public records show 4 California state citations with $3,300 in state penalties.
- How many state citations does Fountains, The have?
- The California Department of Public Health has issued 4 citations against Fountains, The in Yuba City between August 9, 2004 and June 26, 2009: 4 class B, with $3,300 in assessed penalties.
- How do I report a problem at Fountains, The?
- File a complaint with CDPH through its Cal Health Find system, or contact the Sutter County Long-Term Care Ombudsman at (916) 376-8910. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at Fountains, The, talk to our Sutter County nursing home abuse lawyers. We handle cases in Yuba City and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: Fountains, The provider record, CCN 555430. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: Fountains, The state license record, FACID 230000370, license 230000176.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Fountains, The in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Fountains, The, and neither the facility nor any government agency endorses this page.