Mountain View Healthcare Center Complaints, Violations and Inspection Records

May 29, 2026, complaint inspection

1 deficiency cited. Surveyors cited the facility for ensure that residents are fully informed and understand their health status, care and treatments.

• F0552Ensure that residents are fully informed and understand their health status, care and treatments. (scope and severity D)

January 23, 2026, complaint inspection

1 deficiency cited. Surveyors cited the facility for ensure services provided by the nursing facility meet professional standards of quality.

• F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity E)

December 4, 2025, complaint inspection

1 deficiency cited. Surveyors cited the facility for ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

• F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. (scope and severity D)

July 8, 2025, complaint inspection

1 deficiency cited. Surveyors cited the facility for provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

• F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. (scope and severity D)

May 28, 2025, complaint inspection

2 deficiencies cited. Surveyors cited the facility for ensure services provided by the nursing facility meet professional standards of quality and provide appropriate treatment and care according to orders, resident’s preferences and goals.

• F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity E)
• F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity E)

May 23, 2025, standard inspection

26 deficiencies cited. Surveyors cited the facility for honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights, develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured, and develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

• F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity E)
• F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity E)
• F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity E)
• F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity E)
• F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
• F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (scope and severity E)
• F0757Ensure each resident’s drug regimen must be free from unnecessary drugs. (scope and severity E)
• F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (scope and severity E)
• F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
• F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity E)
• F0880Provide and implement an infection prevention and control program. (scope and severity E)
• F0908Keep all essential equipment working safely. (scope and severity E)
• F0554Allow residents to self-administer drugs if determined clinically appropriate. (scope and severity D)
• F0558Reasonably accommodate the needs and preferences of each resident. (scope and severity D)

• F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (scope and severity D)
• F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. (scope and severity D)
• F0641Ensure each resident receives an accurate assessment. (scope and severity D)
• F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (scope and severity D)
• F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
• F0698Provide safe, appropriate dialysis care/services for a resident who requires such services. (scope and severity D)
• F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. (scope and severity D)
• F0745Provide medically-related social services to help each resident achieve the highest possible quality of life. (scope and severity D)
• F0759Ensure medication error rates are not 5 percent or greater. (scope and severity D)
• F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity D)
• F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. (scope and severity D)
• F0881Implement a program that monitors antibiotic use. (scope and severity D)

September 3, 2024, complaint inspection

1 deficiency cited. Surveyors cited the facility for keep residents' personal and medical records private and confidential.

• F0583Keep residents' personal and medical records private and confidential. (scope and severity E)

August 26, 2024, complaint inspection

3 deficiencies cited. Surveyors cited the facility for ensure each resident receives an accurate assessment, create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted, and develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

• F0641Ensure each resident receives an accurate assessment. (scope and severity D)
• F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (scope and severity D)
• F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)

August 23, 2024, complaint inspection

1 deficiency cited. Surveyors cited the facility for provide and implement an infection prevention and control program.

• F0880Provide and implement an infection prevention and control program. (scope and severity E)

July 8, 2024, complaint inspection

1 deficiency cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

• F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)

July 5, 2024, complaint inspection

2 deficiencies cited. Surveyors cited the facility for provide safe and appropriate respiratory care for a resident when needed and provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

• F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
• F0776Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. (scope and severity D)

July 2, 2024, complaint inspection

2 deficiencies cited. Surveyors cited the facility for not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged and provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

• F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. (scope and severity H)
• F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (scope and severity E)

June 4, 2024, complaint inspection

1 deficiency cited. Surveyors cited the facility for ensure the facility is licensed under applicable state and local law and operates and provides services in compliance with all applicable federal, state, and local laws, regulations, and codes, and with accepted professional standards.

• F0836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. (scope and severity E)

March 7, 2024, complaint inspection

1 deficiency cited. Surveyors cited the facility for ensure services provided by the nursing facility meet professional standards of quality.

• F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity E)

November 16, 2023, standard inspection

3 deficiencies cited. Surveyors cited the facility for ensure food and drink is palatable, attractive, and at a safe and appetizing temperature, coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed, and develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

• F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (scope and severity F)
• F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. (scope and severity D)
• F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)

October 25, 2023, complaint inspection

3 deficiencies cited. Surveyors cited the facility for immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident, develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals, and ensure services provided by the nursing facility meet professional standards of quality.

• F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity D)
• F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity D)
• F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity D)

August 29, 2023, complaint inspection

1 deficiency cited. Surveyors cited the facility for immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

• F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity D)

May 7, 2021, standard inspection

8 deficiencies cited. Surveyors cited the facility for provide for the safe, appropriate administration of iv fluids for a resident when needed, provide and implement an infection prevention and control program, and provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

• F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed. (scope and severity G)
• F0880Provide and implement an infection prevention and control program. (scope and severity F)
• F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (scope and severity E)
• F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
• F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity D)
• F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
• F0757Ensure each resident’s drug regimen must be free from unnecessary drugs. (scope and severity D)
• F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity D)