Saylor Lane Healthcare Center Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
- California State BarVerify license
- ConsultationFree, confidential, no fee unless we win
- Reviewed byThomas Wallin, Young & Wallin
What the public record shows
If you are looking into Saylor Lane Healthcare Center in Sacramento, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. Federal and state inspectors publish what they find.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 4 of 5 stars. The health inspection rating, the most independent of the three categories, is 3 of 5.
- California state citations: 3 on record, including 3 class B, with $10,000 in assessed penalties.
- Staffing: 4.11 nursing hours per resident per day. Registered nurse turnover not reported.
- Most recent standard inspection: 13 deficiencies cited on May 8, 2025.
- Federal enforcement: no federal fines on record in the reported period.
- Ownership: Defender, LLC, for-profit, part of Cypress Healthcare Group (13 facilities nationally).
Saylor Lane Healthcare Center ratings and staffing
Saylor Lane Healthcare Center is located at 3500 Folsom Boulevard in Sacramento, Sacramento County. It is a for-profit facility operated by Defender, LLC, part of Cypress Healthcare Group, with 42 certified beds and an average of 39.3 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For Saylor Lane Healthcare Center, those scores are: health inspections 3 of 5, staffing 4 of 5, quality measures 5 of 5.
Staffing. Saylor Lane Healthcare Center reports 4.11 total nursing hours per resident per day, of which 0.48 are registered nurse hours. Over the reporting year, 20% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Homes in Sacramento County with a higher CMS overall rating
CMS rates each of these homes above Saylor Lane Healthcare Center on the overall star rating it publishes. The rating is one measure of a facility's record, and each page below carries that home's own inspection findings, staffing hours and citation history.
- Advanced Health Care of Sacramento, Sacramento: CMS overall rating 5 of 5
- University Post-Acute Rehab, Sacramento: CMS overall rating 5 of 5
- Sherwood Healthcare Center, Sacramento: CMS overall rating 5 of 5
- City Creek Post Acute, Sacramento: CMS overall rating 5 of 5
- Woodside Healthcare Center, Sacramento: CMS overall rating 5 of 5
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
May 8, 2025, standard inspection
13 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, dispose of garbage and refuse properly, and ensure services provided by the nursing facility meet professional standards of quality.
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
- F0814Dispose of garbage and refuse properly. (scope and severity F)
- F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity E)
- F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity E)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
- F0757Ensure each resident’s drug regimen must be free from unnecessary drugs. (scope and severity E)
- F0759Ensure medication error rates are not 5 percent or greater. (scope and severity E)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity E)
- F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (scope and severity E)
- F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (scope and severity E)
- F0880Provide and implement an infection prevention and control program. (scope and severity E)
- F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (scope and severity D)
- F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. (scope and severity D)
April 15, 2025, complaint inspection
2 deficiencies cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody and timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity D)
May 17, 2024, standard inspection
11 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, provide enough food/fluids to maintain a resident's health, and ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
- F0692Provide enough food/fluids to maintain a resident's health. (scope and severity E)
- F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (scope and severity E)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity E)
- F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity E)
- F0880Provide and implement an infection prevention and control program. (scope and severity E)
- F0677Provide care and assistance to perform activities of daily living for any resident who is unable. (scope and severity D)
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
- F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
- F0698Provide safe, appropriate dialysis care/services for a resident who requires such services. (scope and severity D)
- F0583Keep residents' personal and medical records private and confidential. (scope and severity C)
May 19, 2022, standard inspection
15 deficiencies cited. Surveyors cited the facility for have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis, procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, and provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. (scope and severity F)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity E)
- F0880Provide and implement an infection prevention and control program. (scope and severity E)
- F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. (scope and severity E)
- F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity D)
- F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (scope and severity D)
- F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. (scope and severity D)
- F0641Ensure each resident receives an accurate assessment. (scope and severity D)
- F0646Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. (scope and severity D)
- F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (scope and severity D)
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
- F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (scope and severity D)
- F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity D)
Penalties. CMS records show no federal fines for Saylor Lane Healthcare Center in the reported period.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
State records show 3 citations against Saylor Lane Healthcare Center between July 19, 2000 and August 30, 2017: 3 class B, with $10,000 in assessed penalties. 1 of these actions were connected to a resident's death.
- August 30, 2017, class B, Other. $2,000 penalty.
- March 24, 2017, class B, Patient Care. $2,000 penalty. Death-related.
- July 19, 2000, class B, Patient Care. $6,000 penalty.
Across Sacramento County's 37 certified facilities, the average is about 12.9 state citations per facility. Saylor Lane Healthcare Center's 3 is below that average.
A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.
Other nursing homes in Sacramento
Families comparing options in Sacramento often look at these facilities as well. Each link opens that facility's full public record:
- Arden Park Post Acute, 3 stars, 55 state citations
- Bruceville Terrace - D/P SNF of Methodist Hospital, 3 stars, 10 state citations
- North Pointe Care Center, 2 stars, 50 state citations
- Greenhaven Healthcare Center, 3 stars, 19 state citations
- Asbury Park Nursing and Rehabilitation Center, 3 stars, 23 state citations
See every facility in the Sacramento County nursing home directory.
Other nursing homes in Sacramento County
These are other nursing homes in Sacramento County, listed by how close each home's ZIP code is to the ZIP code for Saylor Lane Healthcare Center. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- McKinley Park Care Center, Sacramento
- Mid-Town Oaks Post-Acute, Sacramento
- Advanced Health Care of Sacramento, Sacramento
- University Post-Acute Rehab, Sacramento
- Pioneer House, Sacramento
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Saylor Lane Healthcare Center, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Sacramento County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Sacramento County's ombudsman program can be reached at (916) 376-8910. This is often the fastest first step when the issue is care quality rather than an emergency.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Saylor Lane Healthcare Center is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in Sacramento County
If a loved one was harmed at Saylor Lane Healthcare Center, these pages explain how Sacramento County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- Sacramento County bedsore lawyer
- Sacramento County nursing home neglect lawyer
- Sacramento County nursing home fall lawyer
- Sacramento County nursing home wrongful death lawyer
- Sacramento County nursing home sepsis lawyer
- Sacramento County nursing home dehydration and malnutrition lawyer
- Sacramento County nursing home medication error lawyer
You can also compare every home in the Sacramento County nursing home directory.
Are There Lawsuits Against Saylor Lane Healthcare Center?
This page reports federal and state inspection, complaint and enforcement records for Saylor Lane Healthcare Center. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Sacramento County are searchable through the Sacramento County Superior Court's online case records. If your family member was injured at Saylor Lane Healthcare Center, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is Saylor Lane Healthcare Center a good nursing home?
- CMS gives Saylor Lane Healthcare Center an overall rating of 4 of 5 stars, with a health inspection rating of 3 of 5 based on in-person state surveys. California has issued 3 state citations against the facility. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at Saylor Lane Healthcare Center?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Sacramento County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has Saylor Lane Healthcare Center been fined or cited for serious violations?
- Public records show 3 California state citations with $10,000 in state penalties.
- How many state citations does Saylor Lane Healthcare Center have?
- The California Department of Public Health has issued 3 citations against Saylor Lane Healthcare Center in Sacramento between July 19, 2000 and August 30, 2017: 3 class B, with $10,000 in assessed penalties.
- How do I report a problem at Saylor Lane Healthcare Center?
- File a complaint with CDPH through its Cal Health Find system, or contact the Sacramento County Long-Term Care Ombudsman at (916) 376-8910. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at Saylor Lane Healthcare Center, talk to our Sacramento County nursing home abuse lawyers. We handle cases in Sacramento and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
Free Case Evaluation
Confidential. No obligation. Available 24/7.
Sources
- Centers for Medicare & Medicaid Services, Care Compare: Saylor Lane Healthcare Center provider record, CCN 055417. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: Saylor Lane Healthcare Center state license record, FACID 100000097, license 100000089.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Saylor Lane Healthcare Center in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Saylor Lane Healthcare Center, and neither the facility nor any government agency endorses this page.