California State Capitol building in Sacramento.
Sacramento County

Citrus Heights Post Acute Complaints, Violations and Inspection Records

Reviewed by Thomas Wallin, Young & Wallin

Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.

What the public record shows

If you are looking into Citrus Heights Post Acute in Citrus Heights, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. It includes 4 citations in the state's two most serious classes, class A and class AA.

CMS overall rating 4 of 5 Health inspections 3 of 5
Nursing hours per resident per day 4.16 Compared with the California average below
California state citations 19 $79,500 in penalties
Federal fines $0 No federal fines on record
CMS overall rating
CMS overall rating: 4 out of 5 stars.
Nursing hours per resident per day, against the California average
This facility reports 4.16 nursing hours per resident per day, below the California average of 4.52.
California state citations by year
California state citations by year, between 2001 and 2019: 19 citations on record, including 4 class A and 15 class B.

Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:

  • CMS overall rating: 4 of 5 stars. The health inspection rating, the most independent of the three categories, is 3 of 5.
  • California state citations: 19 on record, including 4 class A and 15 class B, with $79,500 in assessed penalties.
  • Staffing: 4.16 nursing hours per resident per day; registered nurse turnover 28%.
  • Most recent standard inspection: 9 deficiencies cited on April 23, 2026.
  • Federal enforcement: no federal fines on record in the reported period.
  • Ownership: Citrus Heights Community Healthcare LLC, for-profit, part of Pacs Group (274 facilities nationally).
Entrance of a California skilled nursing facility on a clear morning. Illustration on the page for Citrus Heights Post Acute in Citrus Heights, California.
Illustration. Not a photograph of Citrus Heights Post Acute.

Citrus Heights Post Acute ratings and staffing

Citrus Heights Post Acute is located at 7807 Uplands Way in Citrus Heights, Sacramento County. It is a for-profit facility operated by Citrus Heights Community Healthcare LLC, part of Pacs Group, with 162 certified beds and an average of 155.9 residents a day. It accepts Medicare and Medicaid.

CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:

  • Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
  • Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
  • Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.

For Citrus Heights Post Acute, those scores are: health inspections 3 of 5, staffing 4 of 5, quality measures 5 of 5.

Staffing. Citrus Heights Post Acute reports 4.16 total nursing hours per resident per day, of which 0.84 are registered nurse hours. Over the reporting year, 33.8% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.

How this home compares in the public record

CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.

CMS overall rating 4 of 5 Sacramento County average 3.31 of 5 across 36 rated homes. California average 3.16 of 5 across 1,154 rated homes
Nursing hours per resident per day 4.16 Sacramento County average 4.29. California average 4.52
Federal fines $0 Sacramento County average $18,831 per home. California average $24,666 per home

These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.

Homes in Sacramento County with a higher CMS overall rating

CMS rates each of these homes above Citrus Heights Post Acute on the overall star rating it publishes. The rating is one measure of a facility's record, and each page below carries that home's own inspection findings, staffing hours and citation history.

These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.

Federal inspection findings and penalties

Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.

April 23, 2026, standard inspection

9 deficiencies cited. Surveyors cited the facility for ensure services provided by the nursing facility meet professional standards of quality, provide appropriate treatment and care according to orders, resident’s preferences and goals, and procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity E)
  • F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity E)
  • F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
  • F0558Reasonably accommodate the needs and preferences of each resident. (scope and severity D)
  • F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
  • F0698Provide safe, appropriate dialysis care/services for a resident who requires such services. (scope and severity D)
  • F0760Ensure that residents are free from significant medication errors. (scope and severity D)
  • F0791Provide or obtain dental services for each resident. (scope and severity D)
  • F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (scope and severity D)

April 14, 2026, complaint inspection

1 deficiency cited. Surveyors cited the facility for provide special eating equipment and utensils for residents who need them and appropriate assistance.

  • F0810Provide special eating equipment and utensils for residents who need them and appropriate assistance. (scope and severity D)

July 9, 2025, complaint inspection

1 deficiency cited. Surveyors cited the facility for honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

  • F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (scope and severity D)

June 4, 2025, complaint inspection

1 deficiency cited. Surveyors cited the facility for ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

  • F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. (scope and severity D)

April 24, 2025, standard inspection

10 deficiencies cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals, provide safe and appropriate respiratory care for a resident when needed, and provide safe, appropriate pain management for a resident who requires such services.

  • F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity E)
  • F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity E)
  • F0697Provide safe, appropriate pain management for a resident who requires such services. (scope and severity E)
  • F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
  • F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
  • F0880Provide and implement an infection prevention and control program. (scope and severity E)
  • F0677Provide care and assistance to perform activities of daily living for any resident who is unable. (scope and severity D)
  • F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity D)
  • F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. (scope and severity D)
  • F0919Make sure that a working call system is available in each resident's bathroom and bathing area. (scope and severity D)

April 3, 2025, complaint inspection

1 deficiency cited. Surveyors cited the facility for provide and implement an infection prevention and control program.

  • F0880Provide and implement an infection prevention and control program. (scope and severity D)

December 12, 2024, complaint inspection

1 deficiency cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity D)

March 7, 2024, standard inspection

5 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, provide safe and appropriate respiratory care for a resident when needed, and provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
  • F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
  • F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
  • F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity D)
  • F0880Provide and implement an infection prevention and control program. (scope and severity D)

February 22, 2024, complaint inspection

1 deficiency cited. Surveyors cited the facility for ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity D)

December 28, 2023, complaint inspection

4 deficiencies cited. Surveyors cited the facility for provide and implement an infection prevention and control program, provide appropriate pressure ulcer care and prevent new ulcers from developing, and ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

  • F0880Provide and implement an infection prevention and control program. (scope and severity F)
  • F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing. (scope and severity D)
  • F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (scope and severity D)
  • F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity D)

Penalties. CMS records show no federal fines for Citrus Heights Post Acute in the reported period.

California state citations

California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.

State records show 19 citations against Citrus Heights Post Acute between February 1, 2001 and August 14, 2019: 4 class A and 15 class B, with $79,500 in assessed penalties.

  • August 14, 2019, class B, Other. $2,000 penalty.
  • July 11, 2019, class B, Abuse/Facility Not Self Reported. $2,000 penalty.
  • February 3, 2017, class B, Other. $2,200 penalty.
  • April 15, 2016, class A, Patient Care. $20,000 penalty.
  • August 14, 2013, class B, Patient Care. $1,000 penalty.
  • July 26, 2012, class B, Patient Rights. $800 penalty.
  • May 26, 2011, class B, Abuse/Facility Not Self Reported. $1,000 penalty.
  • May 26, 2011, class B, Patient Rights. $700 penalty.
  • December 2, 2010, class A, Patient Care. $16,500 penalty. Appealed.
  • December 15, 2009, class B, Abuse/Facility Not Self Reported. $1,000 penalty.
  • December 15, 2009, class B, Patient Rights. $1,000 penalty.
  • January 4, 2007, class B, Patient Care. $1,000 penalty.

and 7 earlier citations, in the CDPH record linked under Sources.

Across Sacramento County's 37 certified facilities, the average is about 12.9 state citations per facility. Citrus Heights Post Acute's 19 is above that average.

A citation marked "Appealed." is under appeal, so it is not a final determination. A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.

Other nursing homes in Citrus Heights

Families comparing options in Citrus Heights often look at these facilities as well. Each link opens that facility's full public record:

See every facility in the Sacramento County nursing home directory.

Other nursing homes in Sacramento County

These are other nursing homes in Sacramento County, listed by how close each home's ZIP code is to the ZIP code for Citrus Heights Post Acute. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.

This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.

Couple reading a nursing home inspection report together at home. Illustration on the page for Citrus Heights Post Acute in Citrus Heights, California.
Couple reading a nursing home inspection report together at home

What to do if you are worried about care at this facility

You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Citrus Heights Post Acute, you can take these steps:

Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.

File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Sacramento County licensing district office.

Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Sacramento County's ombudsman program can be reached at (916) 376-8910. This is often the fastest first step when the issue is care quality rather than an emergency.

For the full walkthrough, see How to report nursing home abuse in California.

Injuries that most often signal neglect

The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Citrus Heights Post Acute is a reason to ask what the facility's own records show:

Nursing home abuse claims in Sacramento County

If a loved one was harmed at Citrus Heights Post Acute, these pages explain how Sacramento County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:

You can also compare every home in the Sacramento County nursing home directory.

Are There Lawsuits Against Citrus Heights Post Acute?

This page reports federal and state inspection, complaint and enforcement records for Citrus Heights Post Acute. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Sacramento County are searchable through the Sacramento County Superior Court's online case records. If your family member was injured at Citrus Heights Post Acute, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.

Family touring a California nursing home and asking staff questions. Illustration on the page for Citrus Heights Post Acute in Citrus Heights, California.
Family touring a California nursing home and asking staff questions

Frequently asked questions

Is Citrus Heights Post Acute a good nursing home?
CMS gives Citrus Heights Post Acute an overall rating of 4 of 5 stars, with a health inspection rating of 3 of 5 based on in-person state surveys. California has issued 19 state citations against the facility, including 4 in the state's two most serious classes, class A and class AA. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
What should I do if my loved one was injured at Citrus Heights Post Acute?
Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Sacramento County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
Has Citrus Heights Post Acute been fined or cited for serious violations?
Public records show 19 California state citations with $79,500 in state penalties, including 4 class A citations.
How many state citations does Citrus Heights Post Acute have?
The California Department of Public Health has issued 19 citations against Citrus Heights Post Acute in Citrus Heights between February 1, 2001 and August 14, 2019: 4 class A and 15 class B, with $79,500 in assessed penalties.
How do I report a problem at Citrus Heights Post Acute?
File a complaint with CDPH through its Cal Health Find system, or contact the Sacramento County Long-Term Care Ombudsman at (916) 376-8910. In an emergency, call Adult Protective Services or 911.

If your loved one was harmed

We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).

If your loved one was harmed at Citrus Heights Post Acute, talk to our Sacramento County nursing home abuse lawyers. We handle cases in Citrus Heights and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.

Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.

Free Case Evaluation

Confidential. No obligation. Available 24/7.

By submitting, you agree to our Privacy Policy and Disclaimer, and you consent to Young & Wallin contacting you by phone, text, or email about your inquiry. Submitting this form does not create an attorney-client relationship.

Sources

  • Centers for Medicare & Medicaid Services, Care Compare: Citrus Heights Post Acute provider record, CCN 555337. Ratings, staffing, and federal deficiency data processed August 1, 2026.
  • CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
  • California Department of Public Health, Cal Health Find: Citrus Heights Post Acute state license record, FACID 030000820, license 30000360.
  • California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.

Disclaimer

The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Citrus Heights Post Acute in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Citrus Heights Post Acute, and neither the facility nor any government agency endorses this page.

Ask a question

Don't Wait: Evidence Disappears Every Day

The longer a case waits, the harder records are to get and the more memories fade. Call for a free, confidential case evaluation. If we take your case, you pay nothing unless we win.

Get Your Free Case Evaluation(888) 999-0169
Call Now: (888) 999-0169