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The Rehabilitation Center on Pico Complaints, Violations and Inspection Records

Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.

What the public record shows

If you are looking into The Rehabilitation Center on Pico in Los Angeles, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. It includes 4 citations in the state's two most serious classes, class A and class AA.

CMS overall rating 2 of 5 Health inspections 2 of 5
Nursing hours per resident per day 4.19 Compared with the California average below
California state citations 9 $161,000 in penalties
Federal fines $193,710 4 federal fines
CMS overall rating
CMS overall rating: 2 out of 5 stars.
Nursing hours per resident per day, against the California average
This facility reports 4.19 nursing hours per resident per day, below the California average of 4.52.
California state citations by year
California state citations by year, between 2000 and 2024: 9 citations on record, including 4 class A and 5 class B.

Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:

  • CMS overall rating: 2 of 5 stars. The health inspection rating, the most independent of the three categories, is 2 of 5.
  • California state citations: 9 on record, including 4 class A and 5 class B, with $161,000 in assessed penalties.
  • Staffing: 4.19 nursing hours per resident per day; registered nurse turnover 54.5%.
  • Most recent standard inspection: 12 deficiencies cited on March 19, 2026. The most recent inspection since then was on June 9, 2026: 2 deficiencies cited in the complaint inspection.
  • Federal enforcement: 4 federal fines totaling $193,710 in the reported period.
  • Ownership: North Palms Rehabilitation & Wellness Centre LP, for-profit, part of Pursue Health (7 facilities nationally).
Entrance of a California skilled nursing facility on a clear morning. Illustration on the page for The Rehabilitation Center on Pico in Los Angeles, California.
Illustration. Not a photograph of The Rehabilitation Center on Pico.

The Rehabilitation Center on Pico ratings and staffing

The Rehabilitation Center on Pico is located at 3233 W. Pico Boulevard in Los Angeles, Los Angeles County. It is a for-profit facility operated by North Palms Rehabilitation & Wellness Centre LP, part of Pursue Health, with 99 certified beds and an average of 85.6 residents a day. It accepts Medicare and Medicaid.

CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:

  • Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
  • Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
  • Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.

For The Rehabilitation Center on Pico, those scores are: health inspections 2 of 5, staffing 4 of 5, quality measures 3 of 5.

Staffing. The Rehabilitation Center on Pico reports 4.19 total nursing hours per resident per day, of which 0.44 are registered nurse hours. Over the reporting year, 30.1% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.

How this home compares in the public record

CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.

CMS overall rating 2 of 5 Los Angeles County average 2.46 of 5 across 367 rated homes. California average 3.16 of 5 across 1,154 rated homes
Nursing hours per resident per day 4.19 Los Angeles County average 4.60. California average 4.52
Federal fines $193,710 Los Angeles County average $43,612 per home. California average $24,666 per home

These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.

Homes in Central and Downtown Los Angeles with a higher CMS overall rating

CMS rates each of these homes above The Rehabilitation Center on Pico on the overall star rating it publishes. The rating is one measure of a facility's record, and each page below carries that home's own inspection findings, staffing hours and citation history.

These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.

Federal inspection findings and penalties

Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.

June 9, 2026, complaint inspection

2 deficiencies cited. Surveyors cited the facility for provide care and assistance to perform activities of daily living for any resident who is unable and provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F0677Provide care and assistance to perform activities of daily living for any resident who is unable. (scope and severity D)
  • F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)

March 19, 2026, standard inspection

12 deficiencies cited. Surveyors cited the facility for develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured, provide appropriate pressure ulcer care and prevent new ulcers from developing, and ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity E)
  • F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing. (scope and severity E)
  • F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity E)
  • F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
  • F0552Ensure that residents are fully informed and understand their health status, care and treatments. (scope and severity D)
  • F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. (scope and severity D)
  • F0641Ensure each resident receives an accurate assessment. (scope and severity D)
  • F0692Provide enough food/fluids to maintain a resident's health. (scope and severity D)
  • F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
  • F0880Provide and implement an infection prevention and control program. (scope and severity D)
  • F0911Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents. (scope and severity B)
  • F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity B)

January 14, 2026, complaint inspection

1 deficiency cited. Surveyors cited the facility for develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity D)

July 2, 2025, complaint inspection

2 deficiencies cited. Surveyors cited the facility for reasonably accommodate the needs and preferences of each resident and provide safe and appropriate respiratory care for a resident when needed.

  • F0558Reasonably accommodate the needs and preferences of each resident. (scope and severity D)
  • F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)

April 4, 2025, complaint inspection

1 deficiency cited. Surveyors cited the facility for safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (scope and severity D)

February 27, 2025, standard inspection

15 deficiencies cited. Surveyors cited the facility for ensure that residents are free from significant medication errors, develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals, and provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F0760Ensure that residents are free from significant medication errors. (scope and severity L)
  • F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity E)
  • F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity E)
  • F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
  • F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (scope and severity D)
  • F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
  • F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
  • F0697Provide safe, appropriate pain management for a resident who requires such services. (scope and severity D)
  • F0759Ensure medication error rates are not 5 percent or greater. (scope and severity D)
  • F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (scope and severity D)
  • F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. (scope and severity D)
  • F0814Dispose of garbage and refuse properly. (scope and severity D)
  • F0880Provide and implement an infection prevention and control program. (scope and severity D)
  • F0919Make sure that a working call system is available in each resident's bathroom and bathing area. (scope and severity D)
  • F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity B)

January 28, 2025, complaint inspection

2 deficiencies cited. Surveyors cited the facility for ensure each resident receives an accurate assessment and provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • F0641Ensure each resident receives an accurate assessment. (scope and severity D)
  • F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing. (scope and severity D)

October 10, 2024, complaint inspection

2 deficiencies cited. Surveyors cited the facility for provide for the safe, appropriate administration of iv fluids for a resident when needed and provide safe and appropriate respiratory care for a resident when needed.

  • F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed. (scope and severity D)
  • F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)

September 6, 2024, complaint inspection

2 deficiencies cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody and develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity G)
  • F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)

April 17, 2024, complaint inspection

1 deficiency cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)

April 15, 2024, complaint inspection

2 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards and provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
  • F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)

April 11, 2024, complaint inspection

1 deficiency cited. Surveyors cited the facility for develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)

March 29, 2024, complaint inspection

1 deficiency cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity G)

February 23, 2024, standard inspection

12 deficiencies cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents, procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, and honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity G)
  • F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
  • F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity D)
  • F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (scope and severity D)
  • F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity D)
  • F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
  • F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity D)
  • F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
  • F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
  • F0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. (scope and severity D)
  • F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
  • F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity B)

December 20, 2023, complaint inspection

2 deficiencies cited. Surveyors cited the facility for honor the resident's right to be treated with respect and dignity and to retain and use personal possessions and make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

  • F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (scope and severity D)
  • F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (scope and severity D)

September 12, 2023, complaint inspection

2 deficiencies cited. Surveyors cited the facility for protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody and develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (scope and severity D)
  • F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)

September 11, 2023, complaint inspection

1 deficiency cited. Surveyors cited the facility for plan the resident's discharge to meet the resident's goals and needs.

  • F0660Plan the resident's discharge to meet the resident's goals and needs. (scope and severity D)

Penalties. Over the reported period, The Rehabilitation Center on Pico received 4 federal fines totaling $193,710 and 2 payment denials. Fines are imposed when a facility is cited for a serious violation or fails to correct a prior deficiency in time.

California state citations

California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.

State records show 9 citations against The Rehabilitation Center on Pico between July 17, 2000 and May 10, 2024: 4 class A and 5 class B, with $161,000 in assessed penalties.

  • May 10, 2024, class A, Patient Care. $25,000 penalty.
  • May 10, 2024, class A, Patient Care. $25,000 penalty.
  • April 4, 2024, class A, Patient Care. $75,000 penalty.
  • October 31, 2023, class B, Abuse/Facility Not Self Reported. $3,000 penalty.
  • October 19, 2023, class B, Patient Care. $3,000 penalty.
  • February 10, 2023, class A, Patient Care. $25,000 penalty.
  • March 5, 2020, class B, Physical Environment. $2,000 penalty.
  • March 5, 2020, class B, Physical Environment. $2,000 penalty.
  • July 17, 2000, class B, Patient Care. $1,000 penalty. Appealed.

Across Los Angeles County's 369 certified facilities, the average is about 11.3 state citations per facility. The Rehabilitation Center on Pico's 9 is close to that average.

A citation marked "Appealed." is under appeal, so it is not a final determination. A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.

Other nursing homes in Los Angeles

Families comparing options in Los Angeles often look at these facilities as well. Each link opens that facility's full public record:

See every facility in the Los Angeles County nursing home directory.

Other nursing homes in Los Angeles County

These are other nursing homes in Los Angeles County, listed by how close each home's ZIP code is to the ZIP code for The Rehabilitation Center on Pico. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.

This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.

Couple reading a nursing home inspection report together at home. Illustration on the page for The Rehabilitation Center on Pico in Los Angeles, California.
Couple reading a nursing home inspection report together at home

What to do if you are worried about care at this facility

You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at The Rehabilitation Center on Pico, you can take these steps:

Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.

File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Los Angeles County licensing district office.

Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Los Angeles County's ombudsman program can be reached at (800) 334-9473. This is often the fastest first step when the issue is care quality rather than an emergency.

Call Adult Protective Services or 911 if you believe an elder is in immediate danger. Los Angeles County APS: (877) 477-3646.

For the full walkthrough, see How to report nursing home abuse in California.

Injuries that most often signal neglect

The injuries below are the ones most often at issue in California nursing home cases. Any one of them at The Rehabilitation Center on Pico is a reason to ask what the facility's own records show:

Nursing home abuse claims in Los Angeles County

If a loved one was harmed at The Rehabilitation Center on Pico, these pages explain how Los Angeles County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:

You can also compare every home in the Los Angeles County nursing home directory.

Are There Lawsuits Against The Rehabilitation Center on Pico?

This page reports federal and state inspection, complaint and enforcement records for The Rehabilitation Center on Pico. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Los Angeles County are searchable through the Los Angeles County Superior Court's online case records. If your family member was injured at The Rehabilitation Center on Pico, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.

Family touring a California nursing home and asking staff questions. Illustration on the page for The Rehabilitation Center on Pico in Los Angeles, California.
Family touring a California nursing home and asking staff questions

Frequently asked questions

Is The Rehabilitation Center on Pico a good nursing home?
CMS gives The Rehabilitation Center on Pico an overall rating of 2 of 5 stars, with a health inspection rating of 2 of 5 based on in-person state surveys. California has issued 9 state citations against the facility, including 4 in the state's two most serious classes, class A and class AA. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
What should I do if my loved one was injured at The Rehabilitation Center on Pico?
Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Los Angeles County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
Has The Rehabilitation Center on Pico been fined or cited for serious violations?
Public records show 4 federal fines totaling $193,710 and 9 California state citations with $161,000 in state penalties, including 4 class A citations.
How many state citations does The Rehabilitation Center on Pico have?
The California Department of Public Health has issued 9 citations against The Rehabilitation Center on Pico in Los Angeles between July 17, 2000 and May 10, 2024: 4 class A and 5 class B, with $161,000 in assessed penalties.
How do I report a problem at The Rehabilitation Center on Pico?
File a complaint with CDPH through its Cal Health Find system, or contact the Los Angeles County Long-Term Care Ombudsman at (800) 334-9473. In an emergency, call Adult Protective Services or 911.

If your loved one was harmed

We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).

If your loved one was harmed at The Rehabilitation Center on Pico, talk to our Los Angeles County nursing home abuse lawyers. We handle cases in Los Angeles and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.

Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.

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Sources

  • Centers for Medicare & Medicaid Services, Care Compare: The Rehabilitation Center on Pico provider record, CCN 056377. Ratings, staffing, and federal deficiency data processed August 1, 2026.
  • CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
  • California Department of Public Health, Cal Health Find: The Rehabilitation Center on Pico state license record, FACID 910000332, license 910000152.
  • California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.

Disclaimer

The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of The Rehabilitation Center on Pico in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with The Rehabilitation Center on Pico, and neither the facility nor any government agency endorses this page.

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