Pico Rivera Healthcare Center Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into Pico Rivera Healthcare Center in Pico Rivera, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. It includes 2 citations in the state's two most serious classes, class A and class AA.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 5 of 5 stars. The health inspection rating, the most independent of the three categories, is 4 of 5.
- California state citations: 4 on record, including 2 class A and 2 class B, with $61,500 in assessed penalties.
- Staffing: 3.83 nursing hours per resident per day. Registered nurse turnover not reported.
- Most recent standard inspection: 15 deficiencies cited on April 9, 2026.
- Federal enforcement: 1 federal fine totaling $26,588 in the reported period.
- Ownership: Pico Rivera Healthcare LLC, for-profit, part of Longwood Management Corporation (38 facilities nationally).
Pico Rivera Healthcare Center ratings and staffing
Pico Rivera Healthcare Center is located at 9140 Verner Street in Pico Rivera, Los Angeles County. It is a for-profit facility operated by Pico Rivera Healthcare LLC, part of Longwood Management Corporation, with 99 certified beds and an average of 93 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For Pico Rivera Healthcare Center, those scores are: health inspections 4 of 5, staffing 3 of 5, quality measures 5 of 5.
Staffing. Pico Rivera Healthcare Center reports 3.83 total nursing hours per resident per day, of which 0.34 are registered nurse hours. Over the reporting year, 47.8% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
April 9, 2026, standard inspection
15 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, ensure medication error rates are not 5 percent or greater, and honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
- F0759Ensure medication error rates are not 5 percent or greater. (scope and severity E)
- F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity D)
- F0583Keep residents' personal and medical records private and confidential. (scope and severity D)
- F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. (scope and severity D)
- F0641Ensure each resident receives an accurate assessment. (scope and severity D)
- F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. (scope and severity D)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
- F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (scope and severity D)
- F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
- F0698Provide safe, appropriate dialysis care/services for a resident who requires such services. (scope and severity D)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity D)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity D)
- F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. (scope and severity D)
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
March 28, 2025, complaint inspection
2 deficiencies cited. Surveyors cited the facility for ensure services provided by the nursing facility meet professional standards of quality and provide safe and appropriate respiratory care for a resident when needed.
- F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity D)
- F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
January 9, 2025, standard inspection
7 deficiencies cited. Surveyors cited the facility for keep residents' personal and medical records private and confidential, develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured, and provide safe and appropriate respiratory care for a resident when needed.
- F0583Keep residents' personal and medical records private and confidential. (scope and severity D)
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
- F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
- F0759Ensure medication error rates are not 5 percent or greater. (scope and severity D)
- F0760Ensure that residents are free from significant medication errors. (scope and severity D)
- F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (scope and severity D)
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
January 11, 2024, standard inspection
24 deficiencies cited. Surveyors cited the facility for immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident, procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, and provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity G)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity E)
- F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (scope and severity E)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
- F0759Ensure medication error rates are not 5 percent or greater. (scope and severity E)
- F0908Keep all essential equipment working safely. (scope and severity E)
- F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity D)
- F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (scope and severity D)
- F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. (scope and severity D)
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
- F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity D)
- F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity D)
- F0675Honor each resident's preferences, choices, values and beliefs. (scope and severity D)
- F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing. (scope and severity D)
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity D)
- F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity D)
- F0698Provide safe, appropriate dialysis care/services for a resident who requires such services. (scope and severity D)
- F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (scope and severity D)
- F0760Ensure that residents are free from significant medication errors. (scope and severity D)
- F0777Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. (scope and severity D)
- F0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. (scope and severity D)
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
- F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (scope and severity D)
Penalties. Over the reported period, Pico Rivera Healthcare Center received 1 federal fine totaling $26,588. Fines are imposed when a facility is cited for a serious violation or fails to correct a prior deficiency in time.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
State records show 4 citations against Pico Rivera Healthcare Center between January 18, 2001 and February 23, 2024: 2 class A and 2 class B, with $61,500 in assessed penalties. 1 of these actions were connected to a resident's death.
- February 23, 2024, class A, Patient Care. $25,000 penalty. Death-related.
- May 25, 2023, class A, Patient Care. $25,000 penalty. Appealed.
- February 6, 2017, class B, Patient Care. $10,500 penalty. Appealed.
- January 18, 2001, class B, Medication. $1,000 penalty.
Across Los Angeles County's 369 certified facilities, the average is about 11.3 state citations per facility. Pico Rivera Healthcare Center's 4 is below that average.
A citation marked "Appealed." is under appeal, so it is not a final determination. A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.
Other nursing homes in Pico Rivera
Families comparing options in Pico Rivera often look at these facilities as well. Each link opens that facility's full public record:
- Riviera Healthcare Center, 1 star, 14 state citations
- Colonial Gardens Nursing Home, 1 star, 12 state citations
- El Rancho Vista Health Care Center, 4 stars, 9 state citations
- Southland, 1 star, 11 state citations (in Los Angeles County)
See every facility in the Los Angeles County nursing home directory.
Other nursing homes in Los Angeles County
These are other nursing homes in Los Angeles County, listed by how close each home's ZIP code is to the ZIP code for Pico Rivera Healthcare Center. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- Colonial Gardens Nursing Home, Pico Rivera
- El Rancho Vista Health Care Center, Pico Rivera
- Riviera Healthcare Center, Pico Rivera
- Cottage Crest Post Acute, Norwalk
- Dept of State Hospitals - Metropolitan SNF, Norwalk
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Pico Rivera Healthcare Center, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Los Angeles County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Los Angeles County's ombudsman program can be reached at (800) 334-9473. This is often the fastest first step when the issue is care quality rather than an emergency.
Call Adult Protective Services or 911 if you believe an elder is in immediate danger. Los Angeles County APS: (877) 477-3646.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Pico Rivera Healthcare Center is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in Los Angeles County
If a loved one was harmed at Pico Rivera Healthcare Center, these pages explain how Los Angeles County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- Los Angeles County bedsore lawyer
- Los Angeles County nursing home neglect lawyer
- Los Angeles County nursing home fall lawyer
- Los Angeles County nursing home wrongful death lawyer
- Los Angeles County nursing home sepsis lawyer
- Los Angeles County nursing home dehydration and malnutrition lawyer
- Los Angeles County nursing home medication error lawyer
You can also compare every home in the Los Angeles County nursing home directory.
Are There Lawsuits Against Pico Rivera Healthcare Center?
This page reports federal and state inspection, complaint and enforcement records for Pico Rivera Healthcare Center. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Los Angeles County are searchable through the Los Angeles County Superior Court's online case records. If your family member was injured at Pico Rivera Healthcare Center, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is Pico Rivera Healthcare Center a good nursing home?
- CMS gives Pico Rivera Healthcare Center an overall rating of 5 of 5 stars, with a health inspection rating of 4 of 5 based on in-person state surveys. California has issued 4 state citations against the facility, including 2 in the state's two most serious classes, class A and class AA. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at Pico Rivera Healthcare Center?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Los Angeles County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has Pico Rivera Healthcare Center been fined or cited for serious violations?
- Public records show 1 federal fine totaling $26,588 and 4 California state citations with $61,500 in state penalties, including 2 class A citations.
- How many state citations does Pico Rivera Healthcare Center have?
- The California Department of Public Health has issued 4 citations against Pico Rivera Healthcare Center in Pico Rivera between January 18, 2001 and February 23, 2024: 2 class A and 2 class B, with $61,500 in assessed penalties.
- How do I report a problem at Pico Rivera Healthcare Center?
- File a complaint with CDPH through its Cal Health Find system, or contact the Los Angeles County Long-Term Care Ombudsman at (800) 334-9473. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at Pico Rivera Healthcare Center, talk to our Los Angeles County nursing home abuse lawyers. We handle cases in Pico Rivera and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: Pico Rivera Healthcare Center provider record, CCN 055170. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: Pico Rivera Healthcare Center state license record, FACID 940000079, license 940000281.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Pico Rivera Healthcare Center in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Pico Rivera Healthcare Center, and neither the facility nor any government agency endorses this page.