Western Slope Health Center Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into Western Slope Health Center in Placerville, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. It includes 3 citations in the state's two most serious classes, class A and class AA.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 4 of 5 stars. The health inspection rating, the most independent of the three categories, is 4 of 5.
- California state citations: 13 on record, including 3 class A and 10 class B, with $67,500 in assessed penalties.
- Staffing: 3.95 nursing hours per resident per day; registered nurse turnover 55.6%.
- Most recent standard inspection: 5 deficiencies cited on March 6, 2026. The most recent inspection since then was on June 17, 2026: 1 deficiency cited in the complaint inspection.
- Federal enforcement: 1 federal fine totaling $8,412 in the reported period.
- Ownership: Rosebud Holdings, LLC, for-profit, part of Pacs Group (274 facilities nationally).
Western Slope Health Center ratings and staffing
Western Slope Health Center is located at 3280 Washington Street in Placerville, El Dorado County. It is a for-profit facility operated by Rosebud Holdings, LLC, part of Pacs Group, with 99 certified beds and an average of 92.8 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For Western Slope Health Center, those scores are: health inspections 4 of 5, staffing 2 of 5, quality measures 4 of 5.
Staffing. Western Slope Health Center reports 3.95 total nursing hours per resident per day, of which 0.33 are registered nurse hours. Over the reporting year, 53.8% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
June 17, 2026, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
March 6, 2026, standard inspection
5 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function, and provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
- F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. (scope and severity E)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
- F0880Provide and implement an infection prevention and control program. (scope and severity E)
- F0677Provide care and assistance to perform activities of daily living for any resident who is unable. (scope and severity D)
August 5, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure that residents are free from significant medication errors.
- F0760Ensure that residents are free from significant medication errors. (scope and severity D)
December 5, 2024, standard inspection
4 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, ensure services provided by the nursing facility meet professional standards of quality, and ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
- F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity D)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity D)
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
September 23, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (scope and severity D)
July 23, 2024, complaint inspection
2 deficiencies cited. Surveyors cited the facility for dispose of garbage and refuse properly and make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
- F0814Dispose of garbage and refuse properly. (scope and severity E)
- F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (scope and severity E)
November 17, 2023, standard inspection
14 deficiencies cited. Surveyors cited the facility for employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician, procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, and dispose of garbage and refuse properly.
- F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (scope and severity F)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
- F0814Dispose of garbage and refuse properly. (scope and severity F)
- F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity E)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
- F0759Ensure medication error rates are not 5 percent or greater. (scope and severity E)
- F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (scope and severity E)
- F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (scope and severity E)
- F0880Provide and implement an infection prevention and control program. (scope and severity E)
- F0583Keep residents' personal and medical records private and confidential. (scope and severity D)
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
- F0692Provide enough food/fluids to maintain a resident's health. (scope and severity D)
- F0791Provide or obtain dental services for each resident. (scope and severity D)
- F0810Provide special eating equipment and utensils for residents who need them and appropriate assistance. (scope and severity D)
September 18, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (scope and severity G)
August 30, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
August 17, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity D)
Penalties. Over the reported period, Western Slope Health Center received 1 federal fine totaling $8,412. Fines are imposed when a facility is cited for a serious violation or fails to correct a prior deficiency in time.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
State records show 13 citations against Western Slope Health Center between December 10, 2003 and January 18, 2024: 3 class A and 10 class B, with $67,500 in assessed penalties. 2 of these actions were connected to a resident's death.
- January 18, 2024, class B, Other. $3,000 penalty. Death-related.
- July 1, 2021, class B, Abuse/Facility Not Self Reported. $2,000 penalty.
- April 22, 2021, class B, Abuse/Facility Not Self Reported. $2,000 penalty.
- April 2, 2010, class A, Patient Care. $18,000 penalty.
- February 5, 2010, class B, Medication. $1,000 penalty.
- December 15, 2009, class B, Patient Care. $1,000 penalty.
- December 15, 2009, class B, Patient Care. $1,000 penalty.
- December 15, 2009, class A, Patient Care. $16,000 penalty.
- August 11, 2009, class B, Abuse/Facility Not Self Reported. $1,000 penalty.
- September 16, 2008, class A, Patient Care. $20,000 penalty. Death-related.
- September 16, 2008, class B, Staffing. $1,000 penalty.
- March 23, 2006, class B, Other. $1,000 penalty.
and 1 earlier citation, in the CDPH record linked under Sources.
Across El Dorado County's 4 certified facilities, the average is about 8 state citations per facility. Western Slope Health Center's 13 is above that average.
A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.
Other nursing homes in Placerville
Families comparing options in Placerville often look at these facilities as well. Each link opens that facility's full public record:
- The Pines at Placerville Healthcare Center, 3 stars, 13 state citations
- Gold Country Health Center, 4 stars, 5 state citations
- Barton Hospital D/P SNF, 4 stars, 1 state citation (in El Dorado County)
See every facility in the El Dorado County nursing home directory.
Other nursing homes in El Dorado County
These are other nursing homes in El Dorado County, listed by how close each home's ZIP code is to the ZIP code for Western Slope Health Center. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- Gold Country Health Center, Placerville
- The Pines at Placerville Healthcare Center, Placerville
- Barton Hospital D/P SNF, South Lake Tahoe
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Western Slope Health Center, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the El Dorado County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. El Dorado County's ombudsman program can be reached at (916) 376-8910. This is often the fastest first step when the issue is care quality rather than an emergency.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Western Slope Health Center is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in El Dorado County
If a loved one was harmed at Western Slope Health Center, these pages explain how El Dorado County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- El Dorado County bedsore lawyer
- El Dorado County nursing home neglect lawyer
- El Dorado County nursing home fall lawyer
- El Dorado County nursing home wrongful death lawyer
You can also compare every home in the El Dorado County nursing home directory.
Are There Lawsuits Against Western Slope Health Center?
This page reports federal and state inspection, complaint and enforcement records for Western Slope Health Center. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for El Dorado County are searchable through the El Dorado County Superior Court's online case records. If your family member was injured at Western Slope Health Center, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is Western Slope Health Center a good nursing home?
- CMS gives Western Slope Health Center an overall rating of 4 of 5 stars, with a health inspection rating of 4 of 5 based on in-person state surveys. California has issued 13 state citations against the facility, including 3 in the state's two most serious classes, class A and class AA. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at Western Slope Health Center?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the El Dorado County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has Western Slope Health Center been fined or cited for serious violations?
- Public records show 1 federal fine totaling $8,412 and 13 California state citations with $67,500 in state penalties, including 3 class A citations.
- How many state citations does Western Slope Health Center have?
- The California Department of Public Health has issued 13 citations against Western Slope Health Center in Placerville between December 10, 2003 and January 18, 2024: 3 class A and 10 class B, with $67,500 in assessed penalties.
- How do I report a problem at Western Slope Health Center?
- File a complaint with CDPH through its Cal Health Find system, or contact the El Dorado County Long-Term Care Ombudsman at (916) 376-8910. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at Western Slope Health Center, talk to our El Dorado County nursing home abuse lawyers. We handle cases in Placerville and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
Free Case Evaluation
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: Western Slope Health Center provider record, CCN 056243. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: Western Slope Health Center state license record, FACID 030000047, license 30000033.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Western Slope Health Center in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Western Slope Health Center, and neither the facility nor any government agency endorses this page.