California Park Post Acute Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into California Park Post Acute in Chico, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. It includes 2 citations in the state's two most serious classes, class A and class AA.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 5 of 5 stars. The health inspection rating, the most independent of the three categories, is 4 of 5.
- California state citations: 11 on record, including 2 class A and 9 class B, with $33,200 in assessed penalties.
- Staffing: 4.31 nursing hours per resident per day; registered nurse turnover 57.1%.
- Most recent standard and complaint inspections: 2 deficiencies cited on March 13, 2025. The most recent inspection since then was on December 22, 2025: 1 deficiency cited in the complaint inspection.
- Federal enforcement: no federal fines on record in the reported period.
- Ownership: Balboa Island, LLC, for-profit, part of Kalesta Healthcare Group (19 facilities nationally).
California Park Post Acute ratings and staffing
California Park Post Acute is located at 2850 Sierra Sunrise Terrace in Chico, Butte County. It is a for-profit facility operated by Balboa Island, LLC, part of Kalesta Healthcare Group, with 90 certified beds and an average of 83.3 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For California Park Post Acute, those scores are: health inspections 4 of 5, staffing 2 of 5, quality measures 5 of 5.
Staffing. California Park Post Acute reports 4.31 total nursing hours per resident per day, of which 0.41 are registered nurse hours. Over the reporting year, 39.3% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
December 22, 2025, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (scope and severity D)
March 13, 2025, standard and complaint inspections
2 deficiencies cited. Surveyors cited the facility for timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities and ensure each resident receives an accurate assessment.
- F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (scope and severity D)
- F0641Ensure each resident receives an accurate assessment. (scope and severity D)
November 6, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (scope and severity D)
October 17, 2024, complaint inspection
2 deficiencies cited. Surveyors cited the facility for immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident and ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity D)
- F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (scope and severity D)
January 17, 2024, complaint inspection
2 deficiencies cited. Surveyors cited the facility for provide safe, appropriate pain management for a resident who requires such services and ensure that residents are free from significant medication errors.
- F0697Provide safe, appropriate pain management for a resident who requires such services. (scope and severity G)
- F0760Ensure that residents are free from significant medication errors. (scope and severity D)
October 20, 2023, standard and complaint inspections
17 deficiencies cited. Surveyors cited the facility for have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis, administer the facility in a manner that enables it to use its resources effectively and efficiently, and keep all essential equipment working safely.
- F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. (scope and severity F)
- F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently. (scope and severity F)
- F0908Keep all essential equipment working safely. (scope and severity F)
- F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (scope and severity E)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
- F0759Ensure medication error rates are not 5 percent or greater. (scope and severity E)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity E)
- F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (scope and severity E)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
- F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors. (scope and severity E)
- F0814Dispose of garbage and refuse properly. (scope and severity E)
- F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity D)
- F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. (scope and severity D)
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
- F0692Provide enough food/fluids to maintain a resident's health. (scope and severity D)
- F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (scope and severity D)
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
June 24, 2022, standard inspection
5 deficiencies cited. Surveyors cited the facility for honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive, ensure that each resident is free from the use of physical restraints, unless needed for medical treatment, and develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (scope and severity D)
- F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. (scope and severity D)
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity D)
- F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (scope and severity D)
- F0759Ensure medication error rates are not 5 percent or greater. (scope and severity D)
Penalties. CMS records show no federal fines for California Park Post Acute in the reported period.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
State records show 11 citations against California Park Post Acute between November 15, 2001 and April 13, 2011: 2 class A and 9 class B, with $33,200 in assessed penalties. 1 of these actions were connected to a resident's death.
- April 13, 2011, class B, Patient Care. $1,000 penalty. Appealed.
- September 14, 2010, class B, Problem Transfer. $1,000 penalty.
- July 6, 2010, class A, Patient Care. $10,000 penalty. Death-related.
- April 6, 2010, class B, Patient Care. $1,000 penalty.
- February 3, 2010, class B, Patient Rights. $1,000 penalty.
- March 13, 2008, class B, Staffing. $500 penalty. Appealed.
- September 19, 2007, class B, Patient Care. $1,000 penalty.
- December 14, 2005, class A, Medication. $15,000 penalty.
- September 11, 2003, class B, Patient Care. $1,000 penalty.
- October 29, 2002, class B, Patient Rights. $1,000 penalty.
- November 15, 2001, class B, Patient Care. $700 penalty.
Across Butte County's 9 certified facilities, the average is about 20.9 state citations per facility. California Park Post Acute's 11 is below that average.
A citation marked "Appealed." is under appeal, so it is not a final determination. A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.
Other nursing homes in Chico
Families comparing options in Chico often look at these facilities as well. Each link opens that facility's full public record:
- Autumn Creek Post Acute, 1 star, 32 state citations
- Arbor Post Acute, 1 star, 28 state citations
- Oakwood Healthcare Center, 1 star, 34 state citations
- Chico Terrace Care Center, 2 stars, 7 state citations
See every facility in the Butte County nursing home directory.
Other nursing homes in Butte County
These are other nursing homes in Butte County, listed by how close each home's ZIP code is to the ZIP code for California Park Post Acute. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- Arbor Post Acute, Chico
- Autumn Creek Post Acute, Chico
- Chico Terrace Care Center, Chico
- Oakwood Healthcare Center, Chico
- Gridley Post Acute, Gridley
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at California Park Post Acute, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Butte County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Butte County's ombudsman program can be reached at (530) 898-5923. This is often the fastest first step when the issue is care quality rather than an emergency.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at California Park Post Acute is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in Butte County
If a loved one was harmed at California Park Post Acute, these pages explain how Butte County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- Butte County bedsore lawyer
- Butte County nursing home neglect lawyer
- Butte County nursing home fall lawyer
- Butte County nursing home wrongful death lawyer
You can also compare every home in the Butte County nursing home directory.
Are There Lawsuits Against California Park Post Acute?
This page reports federal and state inspection, complaint and enforcement records for California Park Post Acute. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Butte County are searchable through the Butte County Superior Court's online case records. If your family member was injured at California Park Post Acute, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is California Park Post Acute a good nursing home?
- CMS gives California Park Post Acute an overall rating of 5 of 5 stars, with a health inspection rating of 4 of 5 based on in-person state surveys. California has issued 11 state citations against the facility, including 2 in the state's two most serious classes, class A and class AA. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at California Park Post Acute?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Butte County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has California Park Post Acute been fined or cited for serious violations?
- Public records show 11 California state citations with $33,200 in state penalties, including 2 class A citations.
- How many state citations does California Park Post Acute have?
- The California Department of Public Health has issued 11 citations against California Park Post Acute in Chico between November 15, 2001 and April 13, 2011: 2 class A and 9 class B, with $33,200 in assessed penalties.
- How do I report a problem at California Park Post Acute?
- File a complaint with CDPH through its Cal Health Find system, or contact the Butte County Long-Term Care Ombudsman at (530) 898-5923. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at California Park Post Acute, talk to our Butte County nursing home abuse lawyers. We handle cases in Chico and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: California Park Post Acute provider record, CCN 555625. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: California Park Post Acute state license record, FACID 230000546, license 230000237.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of California Park Post Acute in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with California Park Post Acute, and neither the facility nor any government agency endorses this page.