Niles Canyon Post Acute Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
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What the public record shows
If you are looking into Niles Canyon Post Acute in Fremont, the public record is short, and that is worth knowing too. Here is what federal and state inspectors have published.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 5 of 5 stars. The health inspection rating, the most independent of the three categories, is 5 of 5.
- California state citations: 0 on record. No state citations in the reviewed period.
- Staffing: 4.25 nursing hours per resident per day; registered nurse turnover 20%.
- Most recent standard inspection: 1 deficiency cited on June 26, 2025. The most recent inspection since then was on February 23, 2026: 3 deficiencies cited in the complaint inspection.
- Federal enforcement: no federal fines on record in the reported period.
- Ownership: Swamis Holdings LLC, for-profit, part of West Harbor Healthcare (8 facilities nationally).
Niles Canyon Post Acute ratings and staffing
Niles Canyon Post Acute is located at 38650 Mission Boulevard in Fremont, Alameda County. It is a for-profit facility operated by Swamis Holdings LLC, part of West Harbor Healthcare, with 73 certified beds and an average of 64.5 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For Niles Canyon Post Acute, those scores are: health inspections 5 of 5, staffing 4 of 5, quality measures 4 of 5.
Staffing. Niles Canyon Post Acute reports 4.25 total nursing hours per resident per day, of which 0.51 are registered nurse hours. Over the reporting year, 21% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
February 23, 2026, complaint inspection
3 deficiencies cited. Surveyors cited the facility for provide doctor's orders for the resident's immediate care at the time the resident was admitted, obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care, and ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
- F0635Provide doctor's orders for the resident's immediate care at the time the resident was admitted. (scope and severity D)
- F0710Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. (scope and severity D)
- F0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. (scope and severity D)
February 9, 2026, complaint inspection
2 deficiencies cited. Surveyors cited the facility for immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident and ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (scope and severity D)
- F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (scope and severity D)
January 5, 2026, complaint inspection
1 deficiency cited. Surveyors cited the facility for ensure services provided by the nursing facility meet professional standards of quality.
- F0658Ensure services provided by the nursing facility meet professional standards of quality. (scope and severity D)
June 26, 2025, standard inspection
1 deficiency cited. Surveyors cited the facility for honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (scope and severity D)
February 17, 2024, standard inspection
1 deficiency cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
April 15, 2022, standard inspection
8 deficiencies cited. Surveyors cited the facility for procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards, coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed, and provide care and assistance to perform activities of daily living for any resident who is unable.
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
- F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. (scope and severity E)
- F0677Provide care and assistance to perform activities of daily living for any resident who is unable. (scope and severity E)
- F0695Provide safe and appropriate respiratory care for a resident when needed. (scope and severity E)
- F0880Provide and implement an infection prevention and control program. (scope and severity E)
- F0919Make sure that a working call system is available in each resident's bathroom and bathing area. (scope and severity E)
- F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (scope and severity D)
- F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. (scope and severity B)
Penalties. CMS records show no federal fines for Niles Canyon Post Acute in the reported period.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
CDPH records show no state citations for Niles Canyon Post Acute in the reviewed period (July 1, 1997 through June 30, 2024).
Other nursing homes in Fremont
Families comparing options in Fremont often look at these facilities as well. Each link opens that facility's full public record:
- Country Drive Post Acute, 3 stars, 8 state citations
- Crestwood Manor - Fremont, 5 stars, 5 state citations
- Fremont Healthcare Center, 4 stars, 9 state citations
- We Care Skilled Nursing - Fremont, 3 stars, 11 state citations
- Crestwood Treatment Center, 5 stars, 0 state citations
See every facility in the Alameda County nursing home directory.
Other nursing homes in Alameda County
These are other nursing homes in Alameda County, listed by how close each home's ZIP code is to the ZIP code for Niles Canyon Post Acute. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- Country Drive Post Acute, Fremont
- Mission Valley Post Acute, Fremont
- We Care Skilled Nursing - Fremont, Fremont
- Crestwood Manor - Fremont, Fremont
- Crestwood Treatment Center, Fremont
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Niles Canyon Post Acute, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Alameda County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Alameda County's ombudsman program can be reached at (510) 638-6878. This is often the fastest first step when the issue is care quality rather than an emergency.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Niles Canyon Post Acute is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in Alameda County
If a loved one was harmed at Niles Canyon Post Acute, these pages explain how Alameda County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- Alameda County bedsore lawyer
- Alameda County nursing home neglect lawyer
- Alameda County nursing home fall lawyer
- Alameda County nursing home wrongful death lawyer
- Alameda County nursing home sepsis lawyer
- Alameda County nursing home dehydration and malnutrition lawyer
- Alameda County nursing home medication error lawyer
You can also compare every home in the Alameda County nursing home directory.
Are There Lawsuits Against Niles Canyon Post Acute?
This page reports federal and state inspection, complaint and enforcement records for Niles Canyon Post Acute. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Alameda County are searchable through the Alameda County Superior Court's online case records. If your family member was injured at Niles Canyon Post Acute, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is Niles Canyon Post Acute a good nursing home?
- CMS gives Niles Canyon Post Acute an overall rating of 5 of 5 stars, with a health inspection rating of 5 of 5 based on in-person state surveys. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at Niles Canyon Post Acute?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Alameda County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has Niles Canyon Post Acute been fined or cited for serious violations?
- Public CMS records show no federal fines and CDPH records show no state citations for Niles Canyon Post Acute in the reviewed periods.
- How many state citations does Niles Canyon Post Acute have?
- CDPH records show no state citations against Niles Canyon Post Acute for the period July 1, 1997 through June 30, 2024.
- How do I report a problem at Niles Canyon Post Acute?
- File a complaint with CDPH through its Cal Health Find system, or contact the Alameda County Long-Term Care Ombudsman at (510) 638-6878. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at Niles Canyon Post Acute, talk to our Alameda County nursing home abuse lawyers. We handle cases in Fremont and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
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Sources
- Centers for Medicare & Medicaid Services, Care Compare: Niles Canyon Post Acute provider record, CCN 055562. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: Niles Canyon Post Acute state license record, FACID 020000101, license 20000175.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Niles Canyon Post Acute in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Niles Canyon Post Acute, and neither the facility nor any government agency endorses this page.