Ashby Care Center Complaints, Violations and Inspection Records
Data current as of the August 2026 CMS Care Compare release and the CDPH state enforcement dataset of August 27, 2024. State citation records cover July 1, 1997 through June 30, 2024.
- California State BarVerify license
- ConsultationFree, confidential, no fee unless we win
- Reviewed byThomas Wallin, Young & Wallin
What the public record shows
If you are looking into Ashby Care Center in Berkeley, whether a loved one lives there now or you are considering it, the public record is worth reading before you decide. It includes 4 citations in the state's two most serious classes, class A and class AA.
Here is what the record shows for this facility, drawn from CMS Care Compare and the California Department of Public Health:
- CMS overall rating: 2 of 5 stars. The health inspection rating, the most independent of the three categories, is 2 of 5.
- California state citations: 6 on record, including 4 class A and 2 class B, with $48,500 in assessed penalties.
- Staffing: not reported nursing hours per resident per day. Registered nurse turnover not reported.
- Most recent standard inspection: 10 deficiencies cited on May 22, 2025. The most recent inspection since then was on June 9, 2026: 1 deficiency cited in the complaint inspection.
- Federal enforcement: 1 federal fine totaling $66,134 in the reported period.
- Ownership: Mms Quality Nursing Services, Inc., for-profit.
Ashby Care Center ratings and staffing
Ashby Care Center is located at 2270 Ashby Avenue in Berkeley, Alameda County. It is a for-profit facility operated by Mms Quality Nursing Services, Inc., with 31 certified beds and an average of 22.4 residents a day. It accepts Medicare and Medicaid.
CMS rates every certified nursing home in three separate categories, and the overall star is a blend of them:
- Health inspections, based on what state surveyors observe in person during unannounced visits. Weight this one most heavily, because it does not rely on data the facility reports about itself.
- Staffing, drawn from payroll-based records of how much nursing time each resident actually receives.
- Quality measures, built largely from data the facility submits. Read a high score here with more caution than the other two.
For Ashby Care Center, those scores are: health inspections 2 of 5, staffing 1 of 5, quality measures 5 of 5.
Staffing. Ashby Care Center reports no total nursing hours per resident per day in the current federal data. Over the reporting year, 21.7% of the nursing staff left. Registered nurses supervise aides, catch medication errors before they reach a resident, and notice when a person's condition is changing. Staffing is the single number that most reliably predicts whether a facility catches a problem early or lets it become a crisis.
How this home compares in the public record
CMS publishes each home's star rating and its payroll-based staffing hours, and it publishes the federal fines it has imposed. The county and California figures beside each number are the averages across those same published records.
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Homes in Alameda County with a higher CMS overall rating
CMS rates each of these homes above Ashby Care Center on the overall star rating it publishes. The rating is one measure of a facility's record, and each page below carries that home's own inspection findings, staffing hours and citation history.
- Chaparral House, Berkeley: CMS overall rating 5 of 5
- Excell Health Care Center, Oakland: CMS overall rating 5 of 5
- Piedmont Gardens Health Facility, Oakland: CMS overall rating 5 of 5
- St Paul's Towers, Oakland: CMS overall rating 5 of 5
- Mcclure Post Acute, Oakland: CMS overall rating 5 of 5
These figures are taken from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). They are reported as published and are not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
Federal inspection findings and penalties
Scope and severity A to C means no actual harm, with potential for minimal harm. Scope and severity D to F means no actual harm, with potential for more than minimal harm. Scope and severity G to I means actual harm that is not immediate jeopardy. Scope and severity J to L means immediate jeopardy to resident health or safety.
June 9, 2026, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide activities to meet all resident's needs.
- F0679Provide activities to meet all resident's needs. (scope and severity E)
March 5, 2026, complaint inspection
2 deficiencies cited. Surveyors cited the facility for honor the resident's right to organize and participate in resident/family groups in the facility and provide activities to meet all resident's needs.
- F0565Honor the resident's right to organize and participate in resident/family groups in the facility. (scope and severity E)
- F0679Provide activities to meet all resident's needs. (scope and severity E)
May 22, 2025, standard inspection
10 deficiencies cited. Surveyors cited the facility for provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist, honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive, and assure that each resident’s assessment is updated at least once every 3 months.
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity F)
- F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (scope and severity E)
- F0638Assure that each resident’s assessment is updated at least once every 3 months. (scope and severity E)
- F0730Observe each nurse aide's job performance and give regular training. (scope and severity E)
- F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (scope and severity E)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity E)
- F0880Provide and implement an infection prevention and control program. (scope and severity E)
- F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. (scope and severity D)
- F0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. (scope and severity D)
- F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity B)
May 8, 2025, complaint inspection
2 deficiencies cited. Surveyors cited the facility for ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs and provide and implement an infection prevention and control program.
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity D)
- F0880Provide and implement an infection prevention and control program. (scope and severity D)
April 10, 2024, complaint inspection
1 deficiency cited. Surveyors cited the facility for provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity G)
October 20, 2023, standard inspection
18 deficiencies cited. Surveyors cited the facility for honor the resident's right to organize and participate in resident/family groups in the facility, provide activities to meet all resident's needs, and provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F0565Honor the resident's right to organize and participate in resident/family groups in the facility. (scope and severity F)
- F0679Provide activities to meet all resident's needs. (scope and severity F)
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity F)
- F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (scope and severity F)
- F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (scope and severity F)
- F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (scope and severity F)
- F0865Have a plan that describes the process for conducting QAPI and QAA activities. (scope and severity F)
- F0880Provide and implement an infection prevention and control program. (scope and severity F)
- F0908Keep all essential equipment working safely. (scope and severity F)
- F0919Make sure that a working call system is available in each resident's bathroom and bathing area. (scope and severity F)
- F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (scope and severity F)
- F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. (scope and severity E)
- F0638Assure that each resident’s assessment is updated at least once every 3 months. (scope and severity E)
- F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. (scope and severity E)
- F0692Provide enough food/fluids to maintain a resident's health. (scope and severity D)
- F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (scope and severity D)
- F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (scope and severity D)
- F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity B)
October 13, 2023, complaint inspection
1 deficiency cited. Surveyors cited the facility for develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (scope and severity G)
June 16, 2021, standard inspection
4 deficiencies cited. Surveyors cited the facility for provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist, assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months, and provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (scope and severity E)
- F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. (scope and severity D)
- F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals. (scope and severity D)
- F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (scope and severity B)
Penalties. Over the reported period, Ashby Care Center received 1 federal fine totaling $66,134 and 1 payment denial. Fines are imposed when a facility is cited for a serious violation or fails to correct a prior deficiency in time.
California state citations
California inspects and cites nursing homes separately from the federal government. The Department of Public Health issues three classes of citation. A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result. A class B citation is a violation the Department determined had a direct or immediate relationship to residents' health, safety or security, other than a class AA or A violation.
State records show 6 citations against Ashby Care Center between September 25, 2000 and November 6, 2019: 4 class A and 2 class B, with $48,500 in assessed penalties. 1 of these actions were connected to a resident's death.
- November 6, 2019, class A, Patient Care. $15,000 penalty. Death-related.
- February 13, 2009, class B, Physical Environment. $500 penalty.
- November 18, 2002, class A, Patient Care. $16,000 penalty.
- January 23, 2002, class B, Patient Rights. $1,500 penalty.
- October 19, 2000, class A, Patient Care. $9,000 penalty. Appealed.
- September 25, 2000, class A, Patient Care. $6,500 penalty. Appealed.
Across Alameda County's 69 certified facilities, the average is about 6.1 state citations per facility. Ashby Care Center's 6 is close to that average.
A citation marked "Appealed." is under appeal, so it is not a final determination. A citation records a determination by state surveyors. A citation does not by itself establish that any particular resident was injured or that the facility is liable to anyone.
Other nursing homes in Berkeley
Families comparing options in Berkeley often look at these facilities as well. Each link opens that facility's full public record:
- Elmwood Care Center, 3 stars, 8 state citations
- Kyakameena Care Center, 3 stars, 7 state citations
- Chaparral House, 5 stars, 4 state citations
- Berkeley Pines Skilled Nursing Center, 2 stars, 2 state citations
See every facility in the Alameda County nursing home directory.
Other nursing homes in Alameda County
These are other nursing homes in Alameda County, listed by how close each home's ZIP code is to the ZIP code for Ashby Care Center. The public record gives a street address but no coordinates, so distance is not measured; homes in the same ZIP code appear first. No rating or inspection figure is used to order this list.
- Berkeley Pines Skilled Nursing Center, Berkeley
- Elmwood Care Center, Berkeley
- Kyakameena Care Center, Berkeley
- Chaparral House, Berkeley
- Princeton Manor Healthcare Center, LLC, Oakland
This list is drawn from public CMS Care Compare records as of August 2026 (the August 2026 release) and public CDPH records as of June 2024 (the state enforcement dataset of August 27, 2024). It is ordered by location only and is not a recommendation, endorsement or assessment of any facility by this firm. How these figures were assembled.
What to do if you are worried about care at this facility
You will usually notice something is wrong before anyone official does, and you do not need proof before you act. If you are concerned about care at Ashby Care Center, you can take these steps:
Write down what you see. Note dates, times, and specific concerns, and photograph anything relevant. A clear, contemporaneous record matters if an investigation follows.
File a complaint with the California Department of Public Health. CDPH licenses and inspects skilled nursing facilities and investigates complaints, and a serious complaint can trigger an on-site inspection. You can file online through CDPH's Cal Health Find system, which routes your complaint to the Alameda County licensing district office.
Contact the Long-Term Care Ombudsman. The ombudsman is a free advocate who will visit your loved one, look into your concerns, and press the facility on their behalf. Alameda County's ombudsman program can be reached at (510) 638-6878. This is often the fastest first step when the issue is care quality rather than an emergency.
For the full walkthrough, see How to report nursing home abuse in California.
Injuries that most often signal neglect
The injuries below are the ones most often at issue in California nursing home cases. Any one of them at Ashby Care Center is a reason to ask what the facility's own records show:
- Bedsores and pressure ulcers, especially a wound that reached stage 3 or 4
- Falls and fractures in a resident who was supposed to be supervised
- Wandering and elopement from a building that was not secured
- Dehydration and malnutrition
- Sepsis and untreated infections
- Medication errors
- Wrongful death, when neglect contributed to a resident's passing
Nursing home abuse claims in Alameda County
If a loved one was harmed at Ashby Care Center, these pages explain how Alameda County families pursue the most common nursing home claims, each with local facility data and the county long-term care ombudsman:
- Alameda County bedsore lawyer
- Alameda County nursing home neglect lawyer
- Alameda County nursing home fall lawyer
- Alameda County nursing home wrongful death lawyer
- Alameda County nursing home sepsis lawyer
- Alameda County nursing home dehydration and malnutrition lawyer
- Alameda County nursing home medication error lawyer
You can also compare every home in the Alameda County nursing home directory.
Are There Lawsuits Against Ashby Care Center?
This page reports federal and state inspection, complaint and enforcement records for Ashby Care Center. Those records are separate from civil lawsuits: a government citation is not a lawsuit, and a facility can be sued without ever being cited. This site does not track civil court filings. Civil cases against California skilled nursing facilities are usually filed in the Superior Court of the county where the facility is located; records for Alameda County are searchable through the Alameda County Superior Court's online case records. If your family member was injured at Ashby Care Center, the records that matter most are usually the resident's own: nursing notes, care plans, fall-risk assessments, wound records, medication administration records, physician orders and incident reports. Talk to us about what happened.
Frequently asked questions
- Is Ashby Care Center a good nursing home?
- CMS gives Ashby Care Center an overall rating of 2 of 5 stars, with a health inspection rating of 2 of 5 based on in-person state surveys. California has issued 6 state citations against the facility, including 4 in the state's two most serious classes, class A and class AA. A rating is a starting point, not a verdict. Read it alongside the inspection dates and what you see for yourself.
- What should I do if my loved one was injured at Ashby Care Center?
- Document the injury with dated photos, request the care plan and treatment records, and report your concern to the California Department of Public Health and the Alameda County Long-Term Care Ombudsman. If the injury is serious, such as a bedsore, a fall, or an untreated infection, you can also speak with a nursing home attorney about whether you have a claim.
- Has Ashby Care Center been fined or cited for serious violations?
- Public records show 1 federal fine totaling $66,134 and 6 California state citations with $48,500 in state penalties, including 4 class A citations.
- How many state citations does Ashby Care Center have?
- The California Department of Public Health has issued 6 citations against Ashby Care Center in Berkeley between September 25, 2000 and November 6, 2019: 4 class A and 2 class B, with $48,500 in assessed penalties.
- How do I report a problem at Ashby Care Center?
- File a complaint with CDPH through its Cal Health Find system, or contact the Alameda County Long-Term Care Ombudsman at (510) 638-6878. In an emergency, call Adult Protective Services or 911.
If your loved one was harmed
We came to this work from the other side. We spent years defending nursing homes, which means we know how a facility builds a file to protect itself and where the gaps in that file tend to be. Under California's Elder Abuse Act (Welfare and Institutions Code sections 15600 to 15675), a family that proves, by clear and convincing evidence, that neglect was committed with recklessness, oppression, fraud or malice can recover remedies beyond an ordinary injury claim, including attorney's fees (section 15657).
If your loved one was harmed at Ashby Care Center, talk to our Alameda County nursing home abuse lawyers. We handle cases in Berkeley and across California. The consultation is free and confidential, we are available around the clock, and you owe nothing unless we recover for you.
Call (888) 999-0169. Available 24/7. Free consultation. No fee unless we win.
Free Case Evaluation
Confidential. No obligation. Available 24/7.
Sources
- Centers for Medicare & Medicaid Services, Care Compare: Ashby Care Center provider record, CCN 555466. Ratings, staffing, and federal deficiency data processed August 1, 2026.
- CMS Provider Data Catalog: Provider Information, Penalties, and Health Deficiencies datasets.
- California Department of Public Health, Cal Health Find: Ashby Care Center state license record, FACID 020000010, license 20000006.
- California Department of Public Health, Health Facilities State Enforcement Actions dataset (CHHS Open Data), citations July 1, 1997 through June 30, 2024.
Disclaimer
The inspection data, ratings, citations, staffing figures, and ownership information on this page come from public sources, including the Centers for Medicare & Medicaid Services (medicare.gov) and the California Department of Public Health. This information is reported as published by those sources and may not reflect the most current findings or conditions at the facility. Deficiencies and citations listed may have been corrected or appealed since the date shown. Inclusion of Ashby Care Center in this directory is not a statement, allegation, or suggestion that the facility has committed abuse, neglect, or any wrongdoing. This page is attorney advertising and an information resource. It is not legal advice, and using this site does not create an attorney-client relationship. Young & Wallin is not affiliated with Ashby Care Center, and neither the facility nor any government agency endorses this page.