Quick answer: Nursing home neglect in Lassen County is the failure to provide the care a resident needs to stay safe: repositioning, feeding, hydration, hygiene, supervision, and medical care. Under California's Elder Abuse Act (Welfare and Institutions Code 15610.57), serious neglect can carry attorney's fees and enhanced damages. Document what you see, request the chart, and call (888) 999-0169 or send us a message for a free review. Lassen County has a single skilled nursing facility, the home in Susanville, and it carries a two-star overall rating and a two-star state health inspection rating, and reports 3.65 nursing hours per resident per day, below the state's 4.52. When a county has only one nursing home, the care it provides deserves close attention.
If your loved one was neglected in a Susanville nursing home, you may have a claim under California's Elder Abuse Act. Call (888) 999-0169 for a free, confidential consultation. We know the defense playbook because we spent years running it, and you pay nothing unless we win.
Nursing home records in Lassen County
Lassen County has 1 federally certified nursing facility with 96 licensed beds. Since 1997, state inspectors have issued 33 citations against Lassen County facilities, including 1 class AA citation and 4 class A citations. Facilities in the county have been assessed $98,500 in state penalties over that period.
A class AA citation is a class A violation that the Department of Public Health determined was a direct proximate cause of a resident's death. A class A citation is a violation the Department determined presented an imminent danger of death or serious harm to residents, or a substantial probability that death or serious physical harm would result.
One of those enforcement actions was connected to a resident's death.
One Lassen County facility currently carries the federal abuse warning icon.
The county's facilities average 2.0 of 5 stars on the federal rating system. 1 of 1 facilities holds a 1 or 2 star overall rating.
The most cited nursing homes in Lassen County
- Lassen Nursing & Rehabilitation Center (33 citations)
See every facility in the county, with its full record, in the nursing home directory.
Citation data covers July 1, 1997 through June 30, 2024. Ratings and fines are current as of the CMS processing date shown above.
What the record shows in Lassen County
Neglect surfaces as the specific injuries we handle: bedsores, falls and fractures, dehydration and malnutrition, sepsis and infections, medication errors, and wandering and elopement.
There is one federally certified nursing home in Lassen County. Its CMS record reads as follows. Lassen Nursing & Rehabilitation Center in Susanville holds a 2 star overall rating and a 2 star health inspection rating, with a 3 star staffing rating. It carries 3.65 nursing hours per resident per day and the federal abuse warning icon as well.
An inspection record points to what surveyors found, which is exactly what a neglect case examines.
Review the home's full record in our Lassen County nursing home directory. For how California defines and proves neglect, see our California nursing home neglect page.
How Lassen County families can respond
Write down what you see, with dates and photos, and request the complete chart in writing, including care plans, weight logs, intake records, and repositioning sheets. File a complaint with the California Department of Public Health through Cal Health Find, or contact the Lassen County Long-Term Care Ombudsman (PSA 2 Area Agency on Aging, Redding) at (530) 229-1435, or the state crisis line at (800) 231-4024 after hours. If your loved one is in immediate danger, contact Lassen County Adult Protective Services or call 911. Our full guide is here: how to report nursing home abuse in California.
The sooner the records are preserved, the stronger the case. Call (888) 999-0169 for a free consultation.
Why work with us
Michael Young and Thomas Wallin spent years defending nursing homes before switching sides. In the years since, they have recovered millions for California families in elder abuse and neglect cases. We know how neglect hides in a chart that says "care provided" when the state survey found otherwise, and how the inspection findings and the resident's records line up. As Lassen County nursing home abuse lawyers, we handle neglect cases across Susanville and the county and throughout California.
Talk to a Lassen County nursing home neglect lawyer today
Call (888) 999-0169 or send us a message for a free case evaluation. We serve families throughout Lassen County and all of California. We have recovered millions holding these facilities accountable, and you pay nothing unless we win.
Sources and authoritative references
- CMS Care Compare, the federal nursing home rating and inspection database: https://www.medicare.gov/care-compare/
- California Department of Public Health, Cal Health Find, to look up a facility or file a complaint: https://calhealthfind.cdph.ca.gov/
- California Elder Abuse and Dependent Adult Civil Protection Act, Welfare and Institutions Code section 15600: https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=WIC§ionNum=15600.
- Neglect defined under California law, Welfare and Institutions Code section 15610.57: https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=WIC§ionNum=15610.57.
Frequently asked questions
What does a two-star health-inspection rating mean?
The health-inspection rating comes from unannounced in-person state surveys, which makes it the most independent of the three CMS ratings. A two-star score means surveyors documented meaningful problems at the facility, which is a real signal for any family with a loved one there.
What counts as nursing home neglect in California?
Neglect is the failure to provide the care a resident needs to stay safe and healthy: repositioning, feeding, hydration, hygiene, mobility, supervision, and medical care. Under California's Elder Abuse Act, serious neglect can carry attorney's fees and enhanced damages where it was reckless.
What should I do first if I suspect neglect?
Document what you see, request the chart in writing, and get an independent medical evaluation. Then talk to a lawyer, because the records that prove neglect are easiest to obtain early.
How many nursing homes are in Lassen County?
Lassen County has 1 federally certified nursing facility with 96 licensed beds. Every one of them is listed in our Lassen County nursing home directory with its ratings, staffing, citations and fines.
Do Lassen County nursing homes have citations for neglect?
State inspectors have issued 33 citations against Lassen County nursing homes since 1997, across the full range of care failures rather than any single one. We do not publish a citation count by injury type, because the state does not categorize them that way. Check the specific home's own record instead. Every one of them is listed in our Lassen County nursing home directory with its ratings, staffing, citations and fines.
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Disclaimer: facility ratings and staffing figures above are drawn from public CMS data (medicare.gov) as of the August 2026 processing date and are reported as published. They may not reflect the most current findings, and inclusion of any facility is not an allegation of wrongdoing. Past results do not guarantee a similar outcome in any future case. This page is attorney advertising and not legal advice.